Cougar Mountain Software’s Denali Business is an accounting solution with the ability to customize 10 integrated modules. It is for small to midsize businesses and can be deployed on premises or in the cloud. Key features include individual user rights, internal controls, audit trails, customizable reports, rental equipment tracking and GAAP and FASB compliance. Business intelligence provides dashboards, predictive analytics and pulse alerts.

Denali Business offers accounting functionalities including auditing, reporting, data analysis and multi-location inventory management. Denali Funds is a grant, donation, event and overhead accounting solution for nonprofits. The solution is capable of assisting businesses in monitoring and controlling the flow of business assets. Businesses can manage multiple invoices, clients' information and collection status. Several features are also available as add-ons, including a payroll system, purchase orders and bank reconciliation.

CMS details
CMS details

CMS details

Cougar details

Cougar details

Inventory code lookup

Inventory code lookup

Inventory master

Inventory master

Inventory master

Inventory master

Sales screen

Sales screen

Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10



96 Reviews of Cougar Mountain DENALI

Overall rating

4.0 / 5 stars

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Deb from NETO

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

November 2018

Compliment

Pros

Your support team is awesome, so knowledgeable and friendly.

Cons

I would like to be able to customize reports without having to purchase Crystal software, or any other software.

Review Source: Capterra

Cindy from USO Biomed

Industry:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Phenomenal

Pros

I love that the product is so functional. There are so many ways to use the system to meet the very specific needs of our company. The customer service is beyond awesome. Not only are they extremely knowledgeable, they are eager to help learn the product and use it to its full capabilities for your application. I could not recommend them more highly!

Cons

There is literally nothing I don't LOVE about Denali and Cougar Mountain Software. They have exceeded my hopes and expectations in all ways.

Review Source

Kim from Lawrence Township

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Denali Fund Cost Effective for Small Municipalities

We have used Cougar Mountain for many years and Denali FUND since its inception. Cougar Mountain is very open to feedback and suggested improvements. Their customer support is terrific!

Pros

We get full functionality for our small town government office at a cost we can afford.

Cons

Lack of regional training. Thankfully, it is very user friendly and the HELP features are effective.

Review Source: Capterra

autumn from chenango supply

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

software

its slow at times and gets very expensive

Pros

the customer service is very friendly and helpful

Cons

its complicating at times and is very slow

Review Source: Capterra

Response: Cougar Mountain Software, Cougar Mountain Software

October 2018

Autumn, We would love the opportunity to talk with you about the specific issues that you're seeing. One of our core values is "unparalleled customer success", and we will work tirelessly to ensure that your experience using our Denali software is second to none. Is there a specific issue that I can address that would improve your experience with Denali?

Lezah from Genesee JT School District

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Denali Fund Accounting is accurate

Denali Fund Accounting is very accurate. I rarely have a software issue. I have been using this product over 20 years. I have used other Fund accounting programs and have come back to Denali. It is straight forward and easy to use. It does not have tons of bells and whistles, but it is reliable and accurate. The program works. I use GL, AP, BR and Payroll modules. They integrate well together. You can have custom reports built for your specific use. I like their CD service for upgrades.

Pros

It is accurate. Easy to use. I trust the software . My reports are accurate.

Cons

Sometimes you cannot print in a module by using "Ctrl P

Review Source: Capterra

Chris from Pieratt's Inc

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great solution for a small business or a big corporation

Pros

Easy integration, set up and implementation was a breeeze

Cons

Learning curve from older version, but great support

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

October 2018

Very early in conversion process...

Once our actual conversion is complete, hopefully by the end of the calendar year, I believe our reporting to our funders will be much easier. We are hoping to do away with all or at least most of our supplemental Excel workbook processing and letting Denali Fund do its magic

Pros

The ability to track grant funds - multiple levels in accounts, reporting etc - 30,000 foot view or in the weeds! Our organization has federal grants, private grants, corporate sponsorships, etc., all with different reporting requirements and budgets. We also have 7 locations and Denali Fund is able to track by the funding sources and locations. We are very early in our use of the software - still converting in the middle of our fiscal year. I'm sure we will only be using a small percentage of the software's capability in the beginning but as our organization grows, we will appreciate all of the funtionality.

Cons

The conversion process is a bit tedious. We are going from Quickbooks Online to Denali fund and converting data is timely and a bit inefficient unless we could afford the additional support level that would be required for getting Quickbooks records into Denali.

Review Source: Capterra

DARLENE from COMBINED COMMUNITY ACTION, INC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

PROS/CONS

MORE CAPABILITIES AND USER FRIENDLY

Pros

USER FRIENDLY, AS WELL AS, MORE CAPABILITIES

Cons

SMALL FONT PRINT USED BY CRYSTAL REPORTS

Review Source: Capterra

Heather from Interstate Truck Equipment

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

October 2018

Very User Friendly, Needs Almost No Training

Pros

Ease of use, multiple reports with different parameters, shortcut keys. Customer service is excellent. Reps are super friendly and take time to explain how-tos and/or how they are fixing problems.

Cons

I have found absolutely no cons for this software.

Review Source: Capterra

Natalie from MCCOA-OCCOA

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

CMS - Denali

Pros

The software has functions that protect the company from fraud. It is very detailed and the history is easy to look back.

Cons

The price of tech support for just asking a simple question.

Review Source: Capterra

Jeff from Hyperride Technologies

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

PRODUCT REVIEW

Pros

Ease of use, ability to create custom reports, manage multiple entities

Cons

The user interface needs improvement. Transition from previous solution takes some time and proper planning

Review Source: Capterra

Marie from Chenango Supply Co

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Customer Service, efficent software program

Pros

Customer service is always friendly and knowledgeable. Denali offers many options to add on based on your needs as a business.

Cons

Not a big fan of the general ledger function

Review Source: Capterra

Josh from Home Care Assistance

Industry:  Healthcare / Social Services

Number of employees:  51-200 employees

Ease-of-use

Functionality

September 2018

Excellent Payroll System For Our Non Profit!

Pros

We were really excited to get started with growing our non profit but quickly became weary of the accounting requirements when paying individuals. It's been an amazing growth step in our organization.

Cons

It took some time to transition into this platform from our regular payroll system. However, with their support this was a quick and easy transition.

Review Source

Gretchen M from Education management

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great people to work with

Pros

Easy to use when getting started. Leads the user through the process.

Cons

Getting started using the software. Just transferring over data.

Review Source: Capterra

Kristen from GabbaGear

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Using it to get money together to start a non profit for homeless people

Pros

I like how easy software is to navigate. I thought it would be more complex with all the information it keeps organized.

Cons

I dont particularly like that this software seems to occasionaly overload my computer causing it to crash.

Review Source: Capterra

MEHEDUL HASAN from Itskybd

Industry:  Food / Beverage

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Another Best

For a combination of software, customer support, and account executive representation. Highly Recommended

Pros

Best customer service no doubt hare. Easy to work with CMS and Manages inventory access at any level.

Cons

Few add-ons cost extra money and the payroll has bugs. Can’t able to look back at transactions and it complex for the beginner

Review Source

Bob from Deluxe

Industry:  Accounting / CPA

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great for small to mid-size buisenes

Pros

Modular based product that allows businesses to choose from the suite not forcing businesses to purchase modules that are not needed. The modular base allowed us to purchased what we needed when we were ready.

Cons

The interface is a bit out dated and could use some revamping. The functionality is great just could used an update to the UI.

Review Source

Shah Abdul Latif from VoidLoops

Industry:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Very good solution if you can afford it.

Cougar Mountain Denali is a user-friendly system that offers a wide variety of modules and options. While a little generic in terms of capabilities it should meet the needs of many Small/Medium businesses that don't require advanced capabilities.

Pros

Available as a one time purchase or per-month payments. Can be directly purchased. Easy navigation. Two of the three bundles include Crystal Reports.

Cons

Has an overall high cost. Crystal Reports costs extra, even for the basic bundle. Data entry options and Report filters are not particularly intuitive. Not much graphic illustrations within most modules.

Review Source

Mark from Graphic Electronics

Industry:  Manufacturing

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Many features not right. My CPA hates the software.

Anything that is wrong with the software, they make you feel it's your fault, or they designed it that way. Customer service feels like it's run by a your worst nightmare of a Cable Company.

Pros

History. I love history for my customer's past purchase. Multi Level Pricing for inventory. 2 Must haves for my business.

Cons

Software is more suited for a simple Cash drawer.
Forget a mixed environment, card swipe and online terminals for Credit card processing. Even Cougar Mountain does not use integrated Card Processing themselves.

Credit Cards processed though Sales do not show in Bank Reconciliation, yet Card Payments in AR do show in Bank Reconciliation.
Ask why, Because you might not make the deposit from the Sale. Just a example of odd answers from Management.

Many things just don't work the way they should. Warnings that an invoice is not printed before posting also include any on hold order not printed.

Ship To address files have crossed variables. A Ship To Company Name is NOT used anywhere but in the UI for entering. Contact name becomes the Ship to Company name. This was "designed" this way.

eDelivery for Invoices/Statements still limited to 75 pages per run after software has been around for a year. Their solution, just select less than 75.
eDelivery Software then tosses out system level errors. Solution, Reboot your computer as Windows 10 Pro is at fault. Even a computer from Cougar, setup just for their software.

Review Source

Sarah from HashMicro

Industry:  Accounting / CPA

Number of employees:  501-1,000 employees

Ease-of-use

Customer support

Functionality

August 2017

Learn something new everyday and great for the price

Easy to use and learn

Pros

Cougar Mountain Denali software was user-friendly and able to access at any level. Very easy to use and the issues has been rectified easily

Cons

Some of the features cost extra money. poor code requires constant updates and can't able to look back at transactions

Review Source