Donor Tools

Donor Tools vs Paymo

4.24

(322)

Donor Tools has 322 reviews and a rating of 4.24 / 5 stars vs Paymo which has 422 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (322)
4.73 / 5 (422)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 16, 2021
July 7, 2022
Pros/Cons
  • Pros

  • After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better.
  • I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at.
  • Cons

  • I had trouble running reports but that could just be because I did not train properly in this area, but I will soon.
  • I have to pull separate spreadsheets and compare them, which is a giant pain.
  • Pros

  • I evaluated around ten other project management tools before selecting Paymo. Tech support is friendly and responsive.
  • What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP.
  • Cons

  • When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.
  • I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules.
Pricing Range
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FrontRunners

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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