Paymo

Paymo

4.73

(424)

What isPaymo?

Price Starts from

$4.95 per month

Paymo is best for:

Accounting
Best For Most Business Sizes
Supports Multiple Platforms

The top things reviewers say:

Great value for money
Great ease of use
Great functionality
FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Paymo is a work and project management solution for small-medium businesses and freelancers. This solution supports remote work and offers project planning, resource scheduling, team collaboration, file proofing, time tracking, and project accounting within a single suite. Its project management features enable you to create projects, add tasks with multiple assignees, and save them as a template for later use. What’s left is to monitor the proj...

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Kanban View
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How much doesPaymo cost?

Price starts from $4.95 per month

Free - For 1 user Free for Universities, Colleges, and Schools Starter - $4.95 / user / month Small Office - $9.56 / user / month Business -... read more

Free trial: available

Free version: available

What training doesPaymo offer?

Paymo offers the following training options:
  • Live Online
  • Documentation
  • Videos
Paymo does not offer:
  • In Person
  • Webinars

What features doesPaymo offer?

Top Paymo features and user ratings for each are:

Task Management

4.5

(11)
Task Scheduling

4.6

(5)
Task Progress Tracking

4.5

(4)
Reporting/Project Tracking

4.8

(8)
Project Planning/Scheduling

4.2

(5)
Time & Expense Tracking

4.8

(4)
Reporting/Analytics

5.0

(3)
Collaboration Tools

4.4

(11)
Agile Methodologies
Milestone Tracking
Project Tracking
Remote Support
Time Tracking
Time Zone Tracking

What support doesPaymo offer?

Paymo offers the following support options:
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
Paymo does not offer:
  • Phone Support
  • 24/7 (Live Rep)

What deployment options doesPaymo offer?

Paymo offers the following deployment options:

Cloud, SaaS, Web-Based
Windows (Desktop)
iPhone (Mobile)
Mac (Desktop)
Linux (Desktop)
Android (Mobile)
iPad (Mobile)

Paymo does not offer:

Chromebook (Desktop)
Windows (On-Premise)
Linux (On-Premise)

Paymo Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Paymo

1 - 5 of 424 Reviews

User Profile

Krystle Chanel

Verified reviewer

1 employee

Marketing and Advertising

Less than 12 months

Review Source: Capterra

Reviewed June 2020

I finally found the one!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

It is important to note that Paymo isn't idle in enhancing its software. Not only that, but new features are thoughtful and integrated seamlessly with the tool. I appreciate this because I have used other software that seem to have their priorities mixed up when releasing enhancements; adding things that don't move the needle ahead of things that do.

PROS

After years of using project management software for both myself and companies I've worked for, I found the right tool for the job for my personal, small business as a marketing coach and online entrepreneur. Until I build a team, I'm using Paymo for myself, and other tools are not always price-sensitive for a solo user. I appreciate that Paymo provides an option to pay for one user until I'm ready to grow. A particular feature I was looking for was the option to view all projects on a single Kanban board. In the rare case that I found this option, it was a significant upgrade to acquire. But Paymo offers this and it's super easy to use! Other features I love: - Time-tracking/timesheet: Visual representation of where my time goes. I use the in-app timer every day. - Flexible viewing options: I can easily switch between list, table, board, and Gantt views, with easy to use filters that allow me to see exactly what I want. No custom reports or views need created - which can be time-consuming and inflexible (enterprise tools). - Note: The user experience of the Gantt chart was also what I was looking for. It is drag and drop and allows you to adjust your timeline from within the view. There's so much to love about Paymo! And that is saying a lot coming from someone who has researched and used as many tools as I have - including enterprise solution, Workfront. Paymo is definitely worth giving a try!

CONS

I wish there was a way to invite collaborators/reviewers like there is in Asana. If I want a coaching client to be able to collaborate, there is no way to do this without paying for another user. This is superficial, but, the name! When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.

Reasons for switching to Paymo

I switched from Asana, Teamwork, and Things. I was looking for a tool with a kanban board option that allowed me to view tasks across all of my projects and I needed a cost-effective tool for someone who is currently solo but building a business. Asana was cost-prohibitive in that I could not pay for a single user, but had to pay for 5 minimum. Also, the kanban board option I was looking for was an additional upgrade for Asana and Teamwork, making these options even more expensive. Additionally, user experience was a factor. Asana generally has a good UI but I just like Paymo better. Teamwork has some work to do in this regard.

Vendor Response

You sure did your researh, Krystle, thank you for the review :) Actually, we're working on an improved client portal with in-app access to guest users, so they can collaborate with you on the same page. This is our #1 priority atm, so stay tuned! As for our name, this goes back more than 10 years when we started out as a time tracking and billing tool. The purpose was to use the app and GET PAID MORE, hence Paymo :) Hope this helps, thank you again!

Replied June 2020

User Profile

Leticia

Verified reviewer

2-10 employees

Design

More than 2 years

Review Source: Capterra

Reviewed June 2020

Our main tool to run the business

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

FUNCTIONALITY

5.0

We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money.

PROS

The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.

CONS

It's lacking a client portal, where they have all information about their project and invoices

Reason for choosing Paymo

The always-visible timer and invoicing with timesheet abilities.

Vendor Response

Time tracking FTW, Leticia - thank you :) I think there's a misunderstanding. The current client portal allows clients to view their invoices. Just be sure to add them as contacts too: https://help.paymoapp.com/en/articles/900000-how-do-i-add-a-contact-to-a-client They can't see the project progress, something that is going to be fixed with the next release of the client portal. That will grant guest users in-app access. This is our #1 priority right now, so stay tuned! Kind regards, Marcel

Replied June 2020

User Profile

Jelena

Verified reviewer

1 employee

Information Technology and Services

More than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed July 2020

My time and sanity saver!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.

PROS

Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!

CONS

I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)

Reasons for switching to Paymo

I used many other project management tools like Asana, Trello, Basecamp, Teamwork, Zoho Projects - but none of them were enough to cover my freelance business needs. Then I first signed up for the Paymo free trial - and I knew it's the one. The main reason I made the switch is the ability to manage it all under one app. Not under separate project management tool, then a separate time tracking tool and a separate invoicing tool. Instead, Paymo keeps all my business data organized neatly in one place, which makes no room for overlaps or confusions.

Vendor Response

Thank you, Jelena <3 Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access. Cheers, Marcel

Replied July 2020

Katy

10,000+ employees

Financial Services

Less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed May 2022

Can be very useful after you learn how to use it.

OVERALL RATING

4.0

EASE OF USE

3.0

FUNCTIONALITY

4.0

PROS

The Dashboard is customizable and expansive enough to help you keep track of the full picture easily. There are several tiers of user permissions and this comes in handy often when multiple people work together on the same project. While not the main program we use for this, the billing and invoicing features are really well developed. Especially when you consider that this isn't Paymo's main purpose.

CONS

I have only been using Paymo for a couple of months but have it very hard to properly log idle time and it can get frustrating. The program overall takes a lot of time to be properly studied and am far from that point.

mahmoud

Verified reviewer

1 employee

Design

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed April 2022

best projects management app

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

overall my experience is awesome with this app I started to use it every hour of my day with it and track my projects and hours,

PROS

I like the design of your dashboard, good design makes me take a good journey with this app every thing is easy to reach and customize it , adding tasks and projects are very easy to do

CONS

I have a problem with the free trial when I try to add someone to the project I have an error cause this person uses that same app if you people can fix it it will be awesome and if you make a free version from it with only tasks, projects and time tracking it will be enough for most of the people like me cause I don't need the rest of all features right now

Reasons for switching to Paymo

from Hubstaff is the dashboard are so boring to use from Trello has no time tracking