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FreshBooks vs Jobber
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
November 22, 2024
November 26, 2024
Pros/Cons
Pros
- What I love most is the standby customer service– it's really been helpful and effective.
- I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information.
- The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.
Cons
- I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
- There are a few features missing in the software compared to the other softwares.
Pros
- We really appreciate the care & dedication Jobbers team takes to ensure their customers are well taken care of, & that the program runs as efficiently as possible.
- Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.
- Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.
Cons
- I had to set up an account, reset the password, press cancel and THEN they cancelled it and even though I did not use a single day on the app refused to refund over $1000 in charges.
- No way to require employees to use them on the job. The leadership of this company is scared to death of competition.
- Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Pricing
Pricing Range
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$
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$
$
$
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$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
