Accounting

The accounting. I use the invoices. love the email and payment on line. My parents rely like that they can pay in line.

The reports are hard to navigate sometimes. and sometimes they have the ring totals. The check in and out has to meany steps.

Customer service in fantastic. I was originally running a state certified daycare and utilizing KidKare with the CACFP food program and then decided to start doing daycare from home and run it as an unregulated daycare. When I closed my daycare in town and quit the CACFP program, my sponsor automatically withdrew me from the program but I was still being charged for it each month even though I was not able to log in and use the program. I contacted customer service and asked if they could get me back into that account or credit the money that had been auto-paid out of my bank account to the new KidKare account that I had created when I started doing daycare at home. They weren't able to reconnect me to the original account, but added credit to the new one that I had created, no questions asked. They've been very helpful with anything else that I have contacted them with as well.

I like that everything is in one place. I can track pick-up and drop-off times, keep track of my daycare finances, plan meals, etc. all in one place. I don't need a hundred different apps/programs to run my daycare business.

I really wish that the Check-In/Out times would transfer directly over for each child when you pull up their name to create invoices at the end of the week. It would make creating invoices A LOT quicker! And maybe there is a way to do this and I just haven't figured it out yet!

I like that it is a web-based program so it is accessible from any device when it is working correctly.

Accounting stuff never migrated over from Minute Menu when I was told it would. I don't trust that the program is adding up all my reports correctly so there fore I have to put extra time in entering it all into a program that is trust worthy. I have never been so scared to print reports for taxes as I am this year and I have been in the business for 15 plus years. When you do run reports it is 30 pages long when in Minute Menu it was at least half that. Consistently bumping me out and making me log back in every time I leave it sit idle for a little bit. Can not enter 2017 invoices or expenses after December 31, 2017. It will not let you change the date to a date in the previous year. Print button for reports is not available in all web browser. When you do get a report to print it prints a message on the top of the report about some kind of discrimination-which does not pertain to any report in KK. The program assumes when a child turns 5 years old that they are in school, which indeed they are not. So then we get disallowed meals because we claim them for all meals during the day. If you don't go back into child information and change it you are not being paid correctly from your food program. Never had to double check all of this stuff in Minute Menu. Can't run emergency numbers/pickup reports to have sitting by our phone like you could in Minute Menu. You get a spinning wheel many times when trying to enter things. No choice but to log out and come back in w/ problems

I have never had a issue with the KidKare software, it is always available when I need it

Kidkare software is so very easy to navigate, and it has so many informative places you can go to.

I do not have any issues with the KidKare software