Lone Wolf Back Office vs RealPage

RATING:

4.3

(302)

Lone Wolf Back Office has 302 reviews and a rating of 4.35 / 5 stars vs RealPage which has 110 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (302)
4.1 (110)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 22, 2023
May 10, 2024
Pros/Cons
  • Pros

  • The customer service is amazing and available many different ways, through email , phone and the community.
  • Seamlessly connects with Nexone integration; softaware training videos an asset; wolf community makes posting questions or concerns easy.
  • Cons

  • The use of the electronic signature portion of the software by customers on their smartphones often times have problems.
  • Customer service needs to be scheduled which can delay a question or error. Updates are recommended to be overnight as they might take longer than expected.
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  • Pros

  • Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance.
  • The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use.
  • Cons

  • Unless it's exported as csv, you have a horrible format you have to deal with in excel.
  • There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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6 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos