NetSuite OpenAir vs RealPage
NetSuite OpenAir has 39 reviews and a rating of 4 / 5 stars vs RealPage which has 109 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Tracking project progress and time is the only thing this is good for. Heaven forbid you forget something and you have to start all over.
- The software is fairly streamlined to be able to move quickly and process recurring tasks in such a way that non-accounting staff can be comfortable in the UI too.
Cons
- If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.
- The drop downs didn't toggle well and data would have to be refreshed all together to get the correct information in the drop down in case you wanted to see a different client.
Pros
- Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance.
- The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use.
Cons
- Unless it's exported as csv, you have a horrible format you have to deal with in excel.
- There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive.
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