Mosaic vs ReportGarden

RATING:

4.4

(37)

Mosaic has 37 reviews and a rating of 4.43 / 5 stars vs ReportGarden which has 73 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (37)
4.5 (73)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 21, 2023
February 5, 2024
Pros/Cons
  • Pros

  • We also appreciate the facts that we get predetermined dashboards and analysis explaining some of the metrics such as NDR or ARR. We believe the recent feature to upload a csv is very handy.
  • Super intuitive, easy to use features, can keep projects organized. Customer service is great as well.
  • Cons

  • There is one annoying bug where sometimes the items submitted in a timesheet from the previous week will roll over to the next week except each line item is not listed only once, but multiple times.
  • Usually completed tasks just disappear after it is finished but there are times when we need to review what was done and when it was done.
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  • Pros

  • I also love how so many aspects of each widget is customizable. So many services like this don't allow for the customization needed to cater your reports to clients exactly as you see fit.
  • His timely communication and care to help our team is top-notch. The endless customizations have given our clients a wide range of data to dissect and consistency month-to-month.
  • Cons

  • Very limited for how many clients it can house within the software.
  • I've stumbled into trouble a few times trying to link and relink accounts. We have a manager ads and analytics account, which I think causes most of the issue.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos