--- title: "impact.com Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of impact.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if impact.com is a good fit for you!" source_url: "https://www.softwareadvice.com/affiliate/impact-partnership-cloud-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/) / [impact.com](https://www.softwareadvice.com/affiliate/impact-partnership-cloud-profile/) / impact.com Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/affiliate/impact-partnership-cloud-profile/) Reviews # impact.com User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 24 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4/5 - Value for money: 3.8/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 15 reviews (63%) - 4 stars: 3 reviews (13%) - 3 stars: 3 reviews (13%) - 2 stars: 1 reviews (4%) - 1 star: 2 reviews (8%) ### Most mentioned pros - The platform is very user-friendly, especially when it comes to tracking, implementation, and campaign management. - Additionally, it pays out the payments on time and provides excellent customer support via ticket. ### Most mentioned cons - only Automated responses, not proper support team to address the queries ## impact.com customer reviews Showing reviews 1-24 of 24 (page 1). ### The cleanest affiliate interface - Overall rating: 4/5 - Reviewer: John H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros This platform is clean and offers years of experience built into the service. Affiliates and publishers alike will find many reasons to love Impact Radius for their affiliate program management. #### Cons Not as many affiliate opportunities available on this platform when compared with larger sites such as Commission Junction or Shareasale. --- ### Great Experience Managing Large-Scale Campaigns with impact.com - Overall rating: 5/5 - Reviewer: Shweta R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with impact.com has been very positive. We have been using the platform for the past 4 years to manage 300+ campaigns as an agency, and it has helped us achieve strong performance and good ROI consistently. The platform is very user-friendly, especially when it comes to tracking, implementation, and campaign management. One of the biggest advantages is its ability to connect us with high-performing affiliates, which helps our campaigns scale effectively. The customer support team is also very supportive and responsive whenever we need assistance. Although the platform frequently introduces updates and feature changes that sometimes require additional time to adapt, overall impact.com has been a reliable and efficient partner for managing affiliate marketing campaigns successfully. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about impact.com is how helpful the platform is for agencies like ours in launching and scaling top-performing campaigns. Impact helps us connect with high-quality and top-performing affiliates, which ensures our campaigns perform effectively and deliver strong results. Their customer support team is extremely supportive and responsive whenever we need assistance. As an agency, we manage more than 300+ campaigns through Impact, and we consistently achieve a good ROI using the platform. Another great advantage is that the tracking and implementation process is very easy to set up and manage. I have been working with impact.com for the past 4 years, and over time I have gained deep knowledge of every step of the platform. Overall, it has been a reliable and efficient partner for our affiliate marketing operations. #### Cons One thing I dislike about impact.com is that the platform frequently updates or changes its setup and features. While these updates are often useful and improve the platform in the long run, they can sometimes interrupt ongoing work processes. As an agency managing multiple campaigns, we occasionally need extra time to understand the new changes, coordinate with the support team, and then continue working as per the updated instructions. This can be slightly time-consuming when handling large-scale operations. --- ### Impact.com Is a Broken, Spammy, and Expensive Platform: Avoid At Costs - Overall rating: 1/5 - Reviewer: Aaron W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Next level horrible. Onboarding was super slow, and the team at Impact.com made us pay an extra $1000 was slow to respond. Then we started experiencing issues minute one post onboarding, and the customer support was slow and provided no solutions. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Impact.com has been a total headache to use, and even after the frustratingly slow onboarding process, things only got much, much worse. All of the lead submissions through the affiliate partners have been fraudulent, and customer support has denied that there are any issues, even after providing evidence of it. #### Cons Everything in my Impact.com has been cons. Ease of use is very low, and value for money is worse than non-existent. Customer support deserves an F rating, 0/100 stars. All of the affiliate form submissions have been fraudulent to get the $10 payout we offered for leads. None of them was legitimate. A mixture of overseas IP addresses and phone numbers that were disconnected when calling. #### Reasons for choosing impact.com I wish I hadn't chosen Impact.com. I chose impact since Semrush uses them. --- ### Radius Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the platform does everything we need and is way more cost effective vs. CJ. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros One stop shop for all affiliate needs. Easy to to manage multiple accounts in one place. #### Cons The set up team was helpful, but left many questions up in the air during the on boarding process. Recommend getting set up with someone state side vs. overseas during this process. --- ### I just like the whole ecosystem - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty happy though I'm still working on getting more sales to justify the cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It does the job, and tracks. Yes, it's a bit more expensive than some of the others but if you use it right, it's still worth it. Also, I like Impact's ecosystem where it can connect to its other products and get more insight. Especially when it's to do with influencers (Activate) and finding other brands to write about you (Mediarails). #### Cons Cost. It's not as cheap as some of the others and there's a flat fee even if you get no sales. --- ### impact.com is sheer waste of money - Overall rating: 1/5 - Reviewer: Preethi I. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Worst experience, Wasted money. only Automated responses, not proper support team to address the queries #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Packing and nothing else, They are presenting it well, and sales guys pitch it very well for brands to get enrolled #### Cons Worst platform, They send only Junk Traffic. Big affiliate platform listed with them ask for additional listing fees. Without agreeing they keep charging brands and extending the contract , Demand fees to paid. Startups should not look at this platform , is sheer waste of money. --- ### Commission payout delay - Overall rating: 3/5 - Reviewer: Shady B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Never paid on time, as Impact never pushed their advertisers to fund their account, hence commission overdue for months #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use, and the support team, nothing else other than that #### Cons I've been an affiliate partner with this company since 2016 and it worst i've ever worked with, If you dont want to get paid, this the platform that will pay your commission after a year and 100s of emails, This is the worst platform to work with comparing to Flexoffers #### Reasons for switching to impact.com Finding the right product for my Business --- ### One of my Favorite Affiliates - Overall rating: 5/5 - Reviewer: Adrienne H. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an affiliate marketer, I have found Impact to be very helpful. There are a wide range of companies to work with and I like the ad and deals that are available to help with promoting the companies and products. #### Cons I would like to be able to cash out at a lower rate. --- ### Good for finding people to work with. - Overall rating: 5/5 - Reviewer: Jake K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Radius is great! I like how now after set up everything is right there for me. I love being able to see how everyone is doing right when I log into the software. This software has made my life easier and has made us work with people we may have never worked with without this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that this brings in the legal side with the tracking to allow me to be able to not worry about everything. This takes the load off my shoulders of managing everything in different places to putting it all in one. #### Cons What I like least about this software is how in the beginning it was hard to find everything that is needed and change over logos. It took awhile to figure all this out, but when I did it was well worth it and now easy. --- ### affiliate software - Overall rating: 4/5 - Reviewer: samantha h. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered i needed a software to keep track of my customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros i like the tracking of this software for online business the most then i like the multiply partners you that can use with this software #### Cons i really don't see any they should pay something for the software --- ### Make it with Impact! - Overall rating: 5/5 - Reviewer: Mirjam H. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it. I wish all my affiliate partnerships would be on this platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The first impression was the dashboard. It is pleasantly designed with clarity and all the necessary tools at your fingerprints. Finding new brands and applying for affiliate partnerships is smooth and easy. The same way is creating links for specific pages of my affiliated brands with a convenient one-click on the menu. Accessing media to support marketing is also easily accessible so the entire platform is my favorite so far. Accessing contracts, and having an overview of all my brands is instant and I'd wish that all my affiliate partnerships would be on this one platform. #### Cons There is nothing to dislike since even if I had an issue, Impact customer support has always been quick to respond and solve my issue. --- ### Impact Integration User - Overall rating: 5/5 - Reviewer: Katie S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great team, great product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to work with partnership team while managing in-house. Best of both worlds minus the agency. #### Cons Messaging capabilities. You will need to purchase something like SendGrid for sending communications to partners. #### Reasons for switching to impact.com Capabilities of Impact, price, features, contract. --- ### Grande variété de partenariats - Overall rating: 3/5 - Reviewer: Capucine L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Nous avons trouvé un très large choix de partenaires avec des deals plus ou moins intéressants Les deals ne sont pas toujours acceptés selon votre profils mais une fois validés les liens d’affiliation sont faciles a générer #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Large variétés de partenariats disponibles dans tous les domaines de la vie quotidienne, et culturelle #### Cons L’outil bien que très intéressant pour développer des partenariats n’est pas facilement maniable pour valider les contrats. --- ### My Favorite Affiliate Network - Overall rating: 5/5 - Reviewer: Bilal S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, It's a good platform for both affiliates and advertisers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Impact Radius is my favorite affiliate network. I've been using this platform since 2020 and never encounter an issue.It has a robust tracking system and displays the latest results within the next 2-3 hours. Additionally, it pays out the payments on time and provides excellent customer support via ticket. #### Cons It provides all the essentials that we need and want. To summarize, everything on the platform is good. --- ### The Best Affiliate Network - Overall rating: 5/5 - Reviewer: Ismail K. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Impact Radius has all the essential features that an affiliate network should have. This makes it easier to earn online with affiliate marketing. The platform makes payments on time and solves your problem within 24-48 hours via tickets. #### Cons There's nothing that I dislike about Impact Radius. --- ### Impact Partnership Cloud has more shortcomings but it is ideal for local business - Overall rating: 5/5 - Reviewer: daniel m. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros fast and easy, no errors! i have doesen't to uploads - errors or must again. #### Cons branding, cloud is the cloud. at first, it seems so disgusting to hear --- ### old CJ employees started a software company - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Impact for affiliate marketing. Mostly to find new partners #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros the company is growing and does have a valid platform. There are more features and functionality than a traditional network. #### Cons it is just old CJ employees who started a new network that fronts as a software company and undercuts other networks --- ### Impact Radius for Bloggers! - Overall rating: 5/5 - Reviewer: Elisa B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. Customer service is exceptional and quick responders. Over the years, I have taught myself how to blog, Impact Radius makes it easy to integrate ads into my blog and websites without being spammy and intrusive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using Impact Radius for affiliate networking and lead sales generations. You can apply for affiliations with multiple different companies, enroll in their ad networks, and place ads easily into your blogs to direct more sales traffic. You can create holiday gift guides using their affiliates and easily generate additional income to anyone who blogs as a past time or is attempting to make their brand bigger. #### Cons I haven't had any issues using this software. I have used it for several years and found that each year they update and make amazing changes to keep the software easy to use and functional. --- ### Wonderful dashboard for affiliates - Overall rating: 5/5 - Reviewer: Kunal D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Have a great experience as of now with timely support and payments. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about Impact as an affiliate: 1) Easy to signup. 2) Ability to add team members. 3) Receive affiliate commission by Electronic Fund Transfer or PayPal. 4) Receive payments once a month or when threshold is reached. 5) Easy to join new companies. 6) Create short links for tracking. 7) With few clicks, you get what you are looking for. 8) Quickly apply to new companies. #### Cons What I like the least about Impact: 1) Promotional resources are not enough. --- ### Radius has been a great new tool to manage my clients affiliate programs. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the reporting capabilities. The technology is way more advanced than other affiliate networks available. #### Cons It is difficult to learn and does take a lot of training. That is expected though with a software that has these capabilities. --- ### Awesome - Overall rating: 5/5 - Reviewer: Ian W. - Verified reviewer: Yes - Industry: Media Production - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Awesome product, you just pay the cost of it. #### Cons Very restricted for certain industries.. --- ### Wide selection of retailers - Overall rating: 5/5 - Reviewer: Vanessa A. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far I've had a good experience being a user/affilate of various Impact partners. The retailers have been transparent about sales earnings and update users when percentages change. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Impact offers a wide selection of retailers for affiliate marketing. You can apply easily to the retailer. #### Cons affilate program terms may be a bit confusing. Some retailers may be slow to pay out earnings as well. --- ### Impact Powerful tool - Overall rating: 5/5 - Reviewer: Eva M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been very pleased with every brand I have worked and partnered with on this website. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been very happy with this software platform and its outcome. It's a wonderful way to connect with brands and products. #### Cons Nothing. Everything about this software is user friendly and quick tools. It's simple and everything comes to your inbox. --- ### Moderately okay software for affiliation - Overall rating: 3/5 - Reviewer: Sadman I. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered It has helped us to save time in the long run. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It allows to manage most of the important stuff under one roof. #### Cons It could be more user-friendly for everyone. As it kinda has a learning curve. --- impact.com Reviews, Pros and Cons - 2026 Software Advice