Best decision I've ever made as a young entrepreneur is investing in BK. Also, the CEO, is a humble, transparent and hard working guy, not some person you will never see who's behind the software.

The software is very big and there are times where I find myself getting lost when I need to make a change.

There are times I find it hard to find a function to disable or enable but after some time I find it.

Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix.

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap.

Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

It's also made so user friendly that it doesn't take a long time to figure out what you're doing.

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before.

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it.

There are some things that take time to learn and understand but once that is done you just forget about them.

EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup.

Great product and great customer service. They're always looking for improvements that need to be made which is a plus.

It will save us a lot of time managing bookings.

Will highly recommend booking koala to anyone. Very helpful and response is phenomenal.

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly.

Best executive decision I've ever made as a young entrepreneur, was investing in BK.

Marketing features like coupons, gift cards, and more. Reports feature, this is great you can see all reports you need to grow.

The customer and provider logins are so so so nice and all my customers compliment us because of it.

BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

Everything in the software is so user friendly and so well put together.

SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.

Such a great and simple software with too many tools and features easily to customize and super easy for average user.

Stay away...you will leave once an audit occurs and they refuse to provide you your own records.

I love how easy it is to take care of everything I need to regarding client on boarding.

I like the how its easy to use and navigate. I love that there are helpful videos on every page.

I have liked being able to customize my intake paperwork, evaluations and progress notes. I also really appreciate how easy it has been to learn to use this program.

I love how it is user friendly. I love the built in templates and the ease of being able to create any new electronic forms for clients to review and/or fill out.

My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.

My overall experience is wonderful because the software and platform are perfect for therapist.

The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.

I was using the telehealth feature even before the pandemic and have found it to be excellent. I also appreciate the cutting edge quality improvements.

Very straight forward and user friendly. Loved the telehealth option and the electronic consent.

Best and most important about this software was being able to make my appointments and be able to video chat with my therapist.

And these are options I will never use but will be charged for them monthly.

I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.

I am really happy to have found such a useful tool at such a great price.

So far, very excited, very pleased with your customer service and overall happy that we made the jump from three separate software over to one.

I love that this software seamlessly helps to keep me organized in my private practice through its prompts and reminders.

I love the ease of use including scheduling and billing for clients. I also love how intergrated the system is with credit card processing.

I like how this is HIPPA approved and does not cost the business money to use for strictly video conferencing.

I am just starting a practice and this will be helpful once I can figure out how to fit all the pieces together in a good sequence.

This process can take a few days which is frustrating when many problems can be managed with a quick phone call.

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

I used to advocate for SP as an EHR because they did a wonderful job of making things easy on therapists.

This software encompasses everything I need to run a private practice; from initial forms and scheduling to compliant note keeping and billing the ease of use is outstanding.

Forget about getting your own records, there is no way to downlead client demographics or information.

New plan requires selecting by deadline OR they will hold all your clients information hostage and restrict all access to even their demographic information which is illegal and unethical.

I am excited to see how the the customer service support conversation will go, hopefully it will help me understand how to have intake forms.

I chose this mostly because I am allowed to customize and create templates for progress notes and intake forms. Also love the ease of use and cost.

I am a pediatric occupational therapist and have been very happy with Simple Practice. I would recommend it to anyone.

I appreciate the user interface on the website and app. It's easy to use and pretty intuitive.

Overall this is great and easy to use software for anyone with a small/medium size mental healthcare practice.

I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything.

Making changes and creating templates is very easy and simple to do. Our team really has enjoyed the sync feature of the calendar with our G-suite as well as how easy it is to do billing.

The price structure is terrible. It's way too expensive and the features are remarkably limited in comparison to other platforms out there.

Simple practice makes it easy to manage my day and quickly bill insurance. I love the automatic invoicing features and the ease of use of the client portal.

I strongly recommend Simple Practice to all my former colleagues and other healthcare professionals in the field, who can benefit from this low-cost efficient software.

The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.

Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price.

I loved it so much, and recommended it often. I will no longer because f the profit first changes.

I like that I can easily plug in changes or updates to my schedule at any time and the mobile app is amazing. I also like that you can send automatic reminder emails to clients prior to sessions.

The free trial was a great way to see how the program can work for us and we are so glad that it did it.

I felt simple practice has everything I needed, at the most competitive price. It was also user friendly, and customer support was excellent.

Simple Practice has made it easy to post payments automatically into its accounting portion of the software. It is delightful not to have to go looking for EOBS or post them manually.

I think SimplePractice is very robust and perfect for a newer or established practice. I would highly recommend it.

I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.

The data provided and reporting helps to improve service delivery and marketing efforts. Love the integrated software.

I had problems with claims being denied by one insurance company, and the customer support provided by Simple Practice solved the problem.

US Dollar

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available.


BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings.


The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments.  Other features include system logs, cart abandonment reports and in-app notifications.


Pricing is per month. Support is offered via email.



LongDescription

Employee Management

Payment Processing

Real-time Scheduling

Fitness Plan

Access Controls/Permissions

Storage Management

Dispatch Management

Exercise Library

Contract/License Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Communication Management

Customer Database

Recurring Appointments

Class Scheduling

Nutrition Program

Job Management

Calendar Management

Key Management

Room Booking

eCommerce Management

Customer Portal

Scheduling

Multi-Location

Certification Tracking

Booking Management

Lead Management

File Storage

Email Marketing

Mobile Access

Online Payments

Fleet Management

Routing

Service Catalog

Military/GSA Moves

Resource Scheduling

Service History

Workflow Management

Local Moves

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Mobile Grooming

Automated Scheduling

Work Order Management

Calendar Sync

Billing & Invoicing

Accounting Integration

Customizable Branding

Commission Management

Facility Scheduling

Contact Database

Employee Scheduling

Claims Management

Online Time Clock

Payroll Management

Customizable Forms

Payment Collection in the Field

Client Management

Staff Management

Quotes/Estimates

LTL/Shared Truckload

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Task Management

Fitness Assessments

Inventory Management

Search/Filter

Loyalty Program

Web browser (OS agnostic)

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.

•	Starter - $27/Month or $226.8/Year
•	Growing - $57/Month or $478.8/Year
•	Premium - $197/Month or $1654.8/Year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BookingKoala

Webinars

Documentation

Videos

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day processes like scheduling, payment processing, documentation, and more. Key features include free, unlimited appointment reminders, insurance claim management, online appointment requests, and a Client Portal to simplify client communication. 

Send paperless intake forms through the Client Portal—making it easy for your clients to review, sign, and make payments all in one place. Use the online appointment requests feature to let clients request a time that works for them. From there, you can approve or deny any request. 

Once your appointments are scheduled, reduce your no-shows by sending free, unlimited voice, text, and email reminders to all your clients. The integrated telehealth platform allows you to see clients from anywhere, with no extra logins or links. 

Streamline your note-taking process with the robust template library, or create your own templates to spend less time on paperwork and time in sessions. You can load your preview notes, make any edits, and then lock and sign your note, and you’re done! 

Now you don’t have to spend time in your sessions discussing payments. Simplify online payments with AutoPay and secure online credit card processing. Plus, credit card payment processing is fully integrated with your SimplePractice account—no need for extra logins or hassle. 

SimplePractice also has the tools you need to successfully market your practice like the Professional Website. Choose from professionally curated themes, colors, and photos to build a simple, beautiful website in minutes. Plus, the Professional Website seamlessly integrates with your account, so you don’t need to enter all your practice information twice. Your SimplePractice account also integrates with the Monarch directory, so prospective clients can easily find your practice, request an appointment, and get the care they need.

Treatment Planning

Document Templates

Patient Records Management

Faculty/Staff Management

Electronic Payments

Invoice History

Status Tracking

Patient Engagement

Practice Management

Document Storage

Activity Tracking

HIPAA Compliant

Group Notes

Charting

Progress Tracking

Digital Signature

Referral Tracking

Secure Messaging

Task Scheduling

SSL Security

On Call Scheduling

Invoice Management

Transaction History

Attendance Management

Patient Intake

No-Show Tracking

Medical History Records

Care Plan Management

Customizable Fields

Collaboration Tools

Activity Management

Self Payment

Multi-Physician

Client Chart Audit Tools

SimplePractice offers three plans, the Start Plan for $29 per month, the Essential Plan starting at $69 per month and the Plus Plan starting at $99 per month.  Visit simplepractice.com/pricing to see what features are available in each plan.

BookingKoala vs SimplePractice

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