# Genbook Software Reviews, Demo & Pricing - 2026 > Review of Genbook Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/appointment-scheduling/genbook-profile --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Genbook Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/appointment-scheduling/genbook-profile/reviews/)[Alternatives](https://www.softwareadvice.com/appointment-scheduling/genbook-profile/alternatives/) # Genbook 2026: Benefits, Features & Pricing Wondering if Genbook is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Genbook 4.7 [(277)](https://www.softwareadvice.com/appointment-scheduling/genbook-profile/reviews/) Pricing Starting at $25.00 per month ### About Genbook Genbook is a smart and simple all-in-one online appointment scheduling and business management solution that helps entrepreneurs in personal services build a better business experience. Genbook eliminates distractions and helps entrepreneurs build their brands, book more clients and create memorable experiences. Since 2006, Genbook has helped over 22,000 small business entrepreneurs reach their greatest results. Wondering if Genbook is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Genbook User Interface ## Popular Genbook Alternatives Main Product Genbook 4.7 [(277)](https://www.softwareadvice.com/appointment-scheduling/genbook-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.58Value for money - 4.72Customer support - 4.50Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/) 4.4 [(611)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.22Value for money - 4.31Customer support - 4.27Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Reservio](https://www.softwareadvice.com/hotel-management/reservio-profile/) 4.6 [(142)](https://www.softwareadvice.com/hotel-management/reservio-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.59Customer support - 4.40Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [vcita](https://www.softwareadvice.com/crm/vcita-profile/) 4.4 [(292)](https://www.softwareadvice.com/crm/vcita-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.22Value for money - 4.17Customer support - 4.17Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [BookyWay](https://www.softwareadvice.com/kennel/bookyway-profile/) 4.7 [(321)](https://www.softwareadvice.com/kennel/bookyway-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.84Value for money - 4.79Customer support - 4.54Functionality Pricing Starting at €1.50 one time Get Price ## Genbook Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Genbook Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Genbook Access Controls/Permissions Activity Dashboard Alerts/Notifications API Appointment Scheduling Availability Indicator Availability Management Billing & Invoicing Booking Management Calendar Sync Client Management Client Portal Client Profiles Confirmations/Reminders Contact Database Credit Card Management Credit Card Processing Customer Database Customer History Customer Mobile App Customizable Branding Customizable Templates Data Import/Export Discount Management Electronic Payments Email Management Email Marketing Email Reminders Employee Management Employee Scheduling Event Scheduling For Barbershops For Salons and Spas Gift Card Management Inventory Management Mobile Alerts Multi-Location Multiple User Accounts Online Booking Payment Processing Performance Metrics Point of Sale (POS) Promotions Management Real-Time Notifications Real-Time Reporting Real-time Scheduling Reminders Rescheduling Scheduling SMS Reminders Social Media Integration Task Scheduling Wait List Management Website Integration ## Genbook Integrations Google Ads Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 12 integrations ## Genbook User Reviews Overall Rating 4.7 Ratings Breakdown 5 75% 4 21% 3 2% 2 1% 1 2% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.7 Functionality 4.5 BR Brannigan R. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed May 2022 I love genbook 5 I love Genbook and have been using it for 6 years until they sold out to BOOKSY Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Previously 2 Pros: My favourite feature was that they automatically send out review requests to every client Cons: I wish it was more suited for massage therapists. Had a place to add memberships and gift cards. Was able to write soap notes Reasons for choosing Genbook I love the automatic review requests. It’s how I built my entire clientele Reasons for switching to Genbook Had multiple jobs at spas Read More SJ Sherry J. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed December 2019 Excellent software 5 Genbook is easy to use. The interface is contemporary and eye appealing. I appreciate the continued updates, features and ability to connect through my business website with ease. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Overall ease of use for me and customers. Cons: When using the app, if I have existing clients that I've never booked through the app, their name doesn't come up so I can easily book them by just using the app. I had to go through the main website. Reasons for choosing Genbook Features, cost, ease of use, look of interface Reasons for switching to Genbook Out dated interface, poor ease of use, not worth the cost, the answering phone service was mostly answering telemarketer calls. Vendor Response Hi Sherry, Thank you so much for taking the time to leave us this amazing review. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied December 2019 Read More HM Heather M. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed May 2022 Minimal offerings for average price. 3 At first it was great. Over time, they got lapped by other platforms. Might still be great if you're, say, a photographer, but don't waste your time with this if you're a massage therapist. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: When I first signed up for Genbook, it was one of the only scheduling platforms available and I thought it was great. It encouraged folks to leave reviews and even though they were only on the platform, people thought they were Yelp reviews and I was killin' it. I paid $9.99/month. Cons: The price doubled, then doubled again. I looked for alternatives and found Genbook's competitors offered HIPAA compliant SOAP notes, SEO optimization, etc. All things I didn't know were available—at a lower price. MassageBook has now raised their rates to be the same as Genbook was when I left, but for the increase in visibility and business, I'm happy to pay it! Reasons for choosing Genbook It was what I found. Read More RB RED B. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed December 2019 Genbook takes care of my business 5 Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!! Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love. -Red Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use for clients, it is quick and easy to setup their account and schedule. Cons: clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request. Reasons for choosing Genbook ease of use for clients, simple yet deep user interface for me price Reasons for switching to Genbook Too expensive for one person business. Also, I hated their customer service people; they were rude and mean. I was nervous about MindBody not allowing me to keep my client list if I decided to leave them. Vendor Response Hi Red, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied December 2019 Read More AE AMY E. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed March 2020 EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE 5 I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART. Cons: I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT. Reasons for choosing Genbook EASE OF USE AND ALL OF THE FEATURES WITH THE CUSTOMER SERVICE. Vendor Response Hi Amy, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied March 2020 Read More EO Ellen O. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed December 2019 Easy to use! 5 I've been using genbook for about 10 years or more. Support is on top of their game. I feel like my voice is heard when I make suggestions. Overall, it's the best on the market in my experience! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have tried other software that made it way too complicated for the client and the business. AND my clients prefer using genbook. Clients get notified before appointments and I love the new waitlist option. Keep doing what you are doing. I will never leave Genbook. Cons: the things that i used to like least like not having multiple bookings has been added. so it really functions the way i like. Reasons for choosing Genbook I used booker and the bells and whistles did not work well together. Other people advised against schedulicity. And shedul did not have everything that Genbook had to offer at the time I looked. They didn't offer credit card capture at the time. Vendor Response Hi Ellen, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied December 2019 Read More SI Sienna I. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed December 2019 Easy & Reliable 5 Excellent! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software makes it easier for me to run my business smoothly! Clients can book an appointment at any time, 24/7! It has helped reduce "no shows" from new clients by requiring a credit card to book an appointment! Cons: 1\. I would LOVE it if there was an "add-on" option /drop down menu when we are booking clients in our studio. 2. I would love it if we could send out emails through genbook! Reasons for choosing Genbook Ease of use! Reasons for switching to Genbook I switched from genbook to vagaro to have email capabilities and online booking in one. I did not keep it for long because clients were login. So, we switched back to genbook. I wish I had never left! Vendor Response Hi Sienna, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests! Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied December 2019 Read More NN Norma N. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed February 2021 Easy to use and clean user interface 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like how it is very user friendly from a customer's perspective. Also, the company strives to improve its products and takes user's feedback into consideration. If I have any issues, customer service is very responsive and helpful! Cons: I understand that this software isn't geared towards just medical, but having SOAP notes would be amazing. Reasons for choosing Genbook Genbook had more features and hands heal EHR was more "clunky" and not user friendly Reasons for switching to Genbook Genbook had more options than when I managed an online calendar manually Vendor Response Hi Norma, We really appreciate you taking the time to leave us this amazing review! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied February 2021 Read More NF Natasha F. Verified reviewer Cosmetics Self-Employed Used daily for more than 2 years Review source Reviewed December 2019 Thoroughly enjoy using Genbook 5 I've been with Genbook over 5years and I am satisfied with my overall experience this far. I have no plans on leaving. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like that this software is always updating and ensuring that we're able to use it with ease. Cons: My only complaint is that the updates come years after other software apps have been updated to most functions and it comes at a cost(price increase). Reasons for choosing Genbook At the time, Genbook had more features than Vagaro. Reasons for switching to Genbook Cost Vendor Response Hi Natasha, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied December 2019 Read More LM Lynn M. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed December 2019 Genbook review 5 I been with genbook for years. Loyal customer. No complaints. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy for me to use, and my clients love it, simple easy for them to use and understand the software. Love the customer. Talk to Someone personally over the phone, any issues. Not tech savvy. Nice someone who. Is patience with questions. Cons: Love to be able to provide service for workshop bookings and retreats. For when I teach classes. Reasons for choosing Genbook I been with genbook before there was square. I use alsquare for my payment process. Vendor Response Hi Lynn, Thank you so much for taking the time to leave us this amazing review. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team Replied December 2019 Read More Showing 1 - 10 of 277 Reviews [See All Reviews](https://www.softwareadvice.com/appointment-scheduling/genbook-profile/reviews/) ## Other Top Recommended Appointment Scheduling Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **204** times [CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/) **3.6** (112) Recently recommended **26** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **23** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (367) Recently recommended **19** times Stuck Between Options? Our experts can help you compare Genbook with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice