--- title: "SimplyBook.me Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SimplyBook.me. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SimplyBook.me is a good fit for you!" source_url: "https://www.softwareadvice.com/appointment-scheduling/simplybookme-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [SimplyBook.me](https://www.softwareadvice.com/medical/simplybookme-profile/) / SimplyBook.me Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/simplybookme-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/simplybookme-profile/alternatives/) # SimplyBook.me User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,292 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 859 reviews (66%) - 4 stars: 349 reviews (27%) - 3 stars: 55 reviews (4%) - 2 stars: 16 reviews (1%) - 1 star: 13 reviews (1%) ### Most mentioned pros - Our overall experience with SimplyBook.me has been exceptionally positive, as it completely transformed our participant scheduling from a time-consuming chore into a smooth, automated workflow. - I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface. - The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes. ### Most mentioned cons - I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. - I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback. - some technical limitations on some plans, which can restrict what I need to do in terms of functionality. ## SimplyBook.me customer reviews Showing reviews 1-25 of 1,292 (page 1). ### SimplyBook.me keeps your day Simple - Overall rating: 5/5 - Reviewer: Zachariah B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really enjoying how easy it is to schedule appointments and go on with my day while setting future tasks in motion. I can even make restaurant reservations for my team when necessary, encompassing a lot of needs for the office in terms of time management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using this software is the best when it comes to time saving, skipping past a lot of phone calls and talking. Anything that needs booking I turn to this software for use. Keeping my appointment management consistently syncing with the rest of my schedule has become an assistant all on its own, something that adds an additional layer of saved time. A friendly User Interface means booking management is easy to look at and stay on top of. #### Cons Not too much to be said about bugs and issues Ive encountered using this software, I never encounter problems outside of its intended usage. #### Vendor response Thank you so much Zachariah for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team Replied September 2026 --- ### Four Happy Years Using SimplyBook.me for Our Service Businesses - Overall rating: 5/5 - Reviewer: Hisham D. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SimplyBook.me has been very positive. I use it for both Cowboy Bike Service and Tezeus Bike Service, where customers need to book different types of services, test rides, diagnostics, and repairs. It helps us keep the booking process organised and professional. Customers can choose the right service, see available time slots, and book without too much back-and-forth communication. For a small service business, it saves a lot of time and makes the customer experience smoother. There is a learning curve in the beginning, but once everything is set up, it becomes a very useful tool for managing daily bookings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that SimplyBook.me was easy to set up and flexible enough for different types of bookings. For my business, it works well for managing services, time slots, customer details, and online payments in one place. The booking page also looks professional without needing too much technical work. #### Cons The setup can feel a bit confusing at the beginning because there are many features and settings. Some parts are not always easy to find, so it takes time to understand how everything connects. Once it is set up properly, it works well, but the learning curve could be smoother. #### Reasons for switching to SimplyBook.me Danish Kroner currency was not accepted in Calendly, #### Vendor response Thank you so much Hisham for your positive review, we appreciate it greatly! Just to let you know that we are now implementing an AI assistant that will help you to find the right features for you and set them up for you. All the best The SimplyBook.me team Replied June 2026 --- ### Ok for services I guess - Overall rating: 3/5 - Reviewer: Katrin N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The customer service is prompt and with small things, very helpful. I just spent over an hour to explain the above issue - not a user problem, but features not working. For the price I expect a smooth operation (setting everything up is very time consuming with many steps and cross referencing.. I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback. Duh, if they actually would have tried out the advertised features like a studio owner would use them, it would be obvious. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Great features (to have a functional booking system, forget the 'standard' plan, you will need the 'pro' one for sure) overall, great customer service. I like the idea of the scheduling app for providers as well as clients. #### Cons The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..) The main disappointment: The features don't work together, even if following the slightly convoluted instructions of roundabout ways from customer service. 2 way sync is pointless - if you're like me and that feature was a main driver to sign up, don't. Bookings for group sessions synced to the calendar create an 'external event' and therefore block further bookings for that time block. The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete. #### Reasons for choosing SimplyBook.me The promise of a functional 2 way sync - I might be asking for too much #### Reasons for switching to SimplyBook.me I need clients to book themselves into group classes and be able to offer packages for services and group classes / workshops #### Vendor response Hi Katrin and thanks for taking the time to leave us your review, we appreciate it greatly. Yes this is true with the group bookings then cal sync does not work perfectly, we will discuss it with the team internally if there is anything that can be done about that. All the best The SimplyBook.me team Replied October 2025 --- ### Essential, Secure, and Efficient Scheduling for Family Research! - Overall rating: 5/5 - Reviewer: Elizabeth G. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with SimplyBook.me has been exceptionally positive, as it completely transformed our participant scheduling from a time-consuming chore into a smooth, automated workflow. It has bridged the gap between our lab's strict security needs and the convenience that busy parents expect when signing up for a study. The platform operates reliably in the background, allowing our research team to focus less on email back-and-forth and more on the actual data collection and science. It has proven to be a highly dependable, secure, and professional solution that has significantly boosted our appointment show-up rates and enhanced our lab's public image. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SimplyBook.me has become an invaluable asset for our research lab, streamlining how we coordinate study sessions with parents and their children. What we like best is how incredibly safe and easy it is to use for both our administrative team and the participating families. Managing schedules for child research requires a high level of data security and clear communication, and this platform delivers on both fronts while saving us countless hours of administrative work. The automated reminder system has drastically reduced missed appointments, and parents frequently comment on how straightforward the booking process is from their phones or computers. #### Cons While the platform is excellent, navigating the initial setup takes a little bit of time due to the wide variety of customizable features and calendar settings available. Additionally, accessing the advanced security protocols and customized intake forms required for academic research does mean upgrading to their higher-tier paid plans. However, these minor setup and cost considerations are far outweighed by the massive amount of time we save and the professional, secure experience the platform provides to our research families. #### Reasons for switching to SimplyBook.me Simply Book me has more features and saves our team time! Once you learn how to use it, its easy! #### Vendor response Dear Elizabeth, thank you so much for leaving the positive feedback, we truly appreciate it. We also want to mention that now with our new AI assistant sitting inside the system you can get help with which features work the best for your business as well as helping to set everything up for you, please take a look and try it and I am sure that you will see how easy all the setup has become now. All the best The SimplyBook.me team Replied July 2026 --- ### Highly customizable and professional booking solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great for streamlining my bookings. It has drastically reduced my administrative "email ping-pong" and the automated SMS reminders have nearly eliminated no-shows. It feels like a professional, high-end extension of my brand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface. The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes. #### Cons The pricing structure can be a bit tricky because almost every advanced function, like accepting payments or syncing with Google Calendar, requires a "custom feature" slot. It’s easy to outgrow a lower-tier plan faster than you’d expect. #### Reasons for switching to SimplyBook.me I needed a more robust "all-in-one" platform that allowed for a dedicated booking website and better payment processing. While Calendly is great for simple meetings, SimplyBook.me gave me more control over my service catalog and client database. #### Vendor response Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team Replied May 2026 --- ### Book me now - Overall rating: 4/5 - Reviewer: Rajesh S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I got used to it. Initially we had lot of trouble mainly due to number of fields required. It should allow to work offline also. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Organize bookings and allow client to book on their own. Dashboard and calendar views are great. Cost is reasonable. #### Cons Loses data for integration with other CRM tools. Number of required fields can be optimized. Don’t ask same question again. Users should not have to type their name and such twice. #### Reasons for switching to SimplyBook.me Simplybook me is easier. Zoho was more complex. #### Vendor response Thank you so much Rajesh for taking the time to leave us your comments, we truly appreciate it. We would actually like to hear more from you in terms of potentially improving those points you mentioned, if you could please explain a bit further in an email to support@simplybook.me or reply directly to me then that would be great appreciated. All the best The SimplyBook.me team Replied October 2025 --- ### Great first year! - Overall rating: 5/5 - Reviewer: Federico P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I recommend it! Much more flexible than the alternatives, so many custom features, try it! Will probably like it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support. 24/7, quick to respond, on top of it, great hand shakes between the different assistants as they rotate, simply great. #### Cons I wish they had a feature to block reservations beyond X amount of reservations a day - but they are working on this feature! #### Reasons for switching to SimplyBook.me Lack of flexibility on Calendar, lack of speedy support #### Vendor response Thank you so much Federico for you positive review, we appreciate it greatly! All the best from the SimplyBook.me team Replied June 2026 --- ### Great options to start with - Overall rating: 4/5 - Reviewer: Anna M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great system to start especially when you’re a small business with not too many requirements. Doesn’t the job well And integrates with google calendar. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SimplyBook is simple and I think that’s what I like the most about it. It has all you need when you are a small business or just starting booking. It’s free and it integrates easily (simple link works perfectly fine). A lot of customisation options, maybe even too many (as I designer its advantage for me but for some without basic knowledge about images sizes and colours it might be too much) #### Cons Some paid functions are quite expensive compared to other systems I tried. Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much. #### Reasons for choosing SimplyBook.me It was cheaper to set up and start using and also less complicated, at this moment it was super important to me. #### Reasons for switching to SimplyBook.me Price and cost of running it. Also I wanted something simple as I am still not sure what are my scheduling requirements so I still need to test some systems. #### Vendor response Thank you so much Anna for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. Replied November 2025 --- ### Focused on the essentials and without unnecessary notifications! - Overall rating: 5/5 - Reviewer: Oliver R. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The biggest advantage is the cloud based nature. This means I always have all my data with me, whether in the office, onsite with a client or on vacation. This has become indispensable for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others . This way, all employees can see what has happened and what still needs to be done. #### Cons Connections like those to Office 365 are not possible. This is urgently needed to reach more applications and usage in our company. #### Reasons for switching to SimplyBook.me With the previous tool, I could not grant external employees access to certain areas which made it hard for remote work. #### Vendor response Hi Oliver, thank you so much for your thoughtful feedback! We're delighted that the documentation feature and cloud-based access have made SimplyBook.me such a valuable tool for your team. It's great to hear how it supports your operations across different locations. We also appreciate your suggestion regarding Office 365 integration — feedback like this helps us improve. Thanks again for being a loyal user for over two years! Replied July 2025 --- ### SimplyBook.me- Very Good - Overall rating: 4/5 - Reviewer: Muhammad Zohaib A. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very good with SimplyBook.me. I used it to do the reservations for restaurants occasionally and to do appointments schedule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SimplyBook.me offers good value for money with useful features for managing appointments and customer bookings. Its security measures and customer support help businesses handle booking information and customer requests more efficiently. The appointment management system makes scheduling easier, while restaurant reservation features help in organizing bookings and reduce manual work. Overall, it can save time by automating bookings, reminders, and scheduling tasks, although occasional technical issues may occur. #### Cons SimplyBook.me have some limitations in advanced security and customization depending on the plan, which can affect larger businesses. Customer support response times also vary, and occasional bugs or technical issues can interrupt appointment management. --- ### Great features but the recent price increases have stung a bit! - Overall rating: 4/5 - Reviewer: Becky D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful. #### Cons The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using. #### Reasons for choosing SimplyBook.me It offered the features we need at the most favourable price. #### Reasons for switching to SimplyBook.me At the time, Simplybookit offered the features we needed at a better price point than 10to8 #### Vendor response Dear Becky Thank you so much for taking the time to leave us your feedback, we truly appreciate it. Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions. We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys. All the best The SimplyBook.me team Replied September 2019 --- ### A game-changer! - Overall rating: 5/5 - Reviewer: Stacy J. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in, in-person weekly consultations with new potential clients, to a completely virtual model of service. When we eventually began using SimplyBook, multiple staff called it a "game-changer" - it took so much time and stress out of scheduling consultation appointments and accepting payments in advance! It is pretty user-friendly, and tech support has always been incredibly helpful when we've contacted them via live chat. We also love how customizable the system is. Overall we've had a great experience for the past 1.5 years! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments. #### Cons I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report. #### Reasons for choosing SimplyBook.me Integration with Authorize.net payment processor (preferred by our Finance department) #### Vendor response Dear Stacy, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Have you tried as a workaround to setup hidden categories, have your services appear there too and then you can prepare separate links for clients that you have already approved of. You can also contact our Live Chat if you want to know more about that. All the best The SimplyBook.me team Replied November 2022 --- ### SimplyBookMe Review as a Detailer - Overall rating: 5/5 - Reviewer: Connor P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, SimplyBookMe is a fantastic service especially for the price. I started using this product when I launched my business and over the past 7-8 months have never looked back and am constantly improving my booking website through them. Again it’s fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Some of the best things about SimplyBookMe is how easy it is to make services and have clients select to pay later or pay right then. I also like how I have control over everything booking-wise. Another thing is all the custom features that are available and always being added are perfect for my needs and there are many more suited for others. #### Cons What I like the least about SimplyBookMe isn’t really anything. I’ve loved it since I started using the free version and have slowly been upgrading to suit my needs in my business. If I were to nitpick it, it would be how sometimes closing your business on certain does feels as if it’s hard to find but that could be just me. #### Reasons for choosing SimplyBook.me Didn’t like Square’s features and pricing for what I was getting. #### Vendor response Dear Connor, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! We are happy to hear that we have been able to grow with you and follow your needs....hopefully this only the beginning and good luck with your business going forward! All the best The SimplyBook.me team Replied May 2023 --- ### Best booking site - Overall rating: 5/5 - Reviewer: Bruce Y. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it. #### Cons Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting.. #### Reasons for choosing SimplyBook.me I fit my needs better than any others. It was more versatile in set up and gave me more options. #### Vendor response Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support. We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out! Replied October 2024 --- ### Rental user - Overall rating: 4/5 - Reviewer: Stephan H. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options. But for the beginning it was good. But need some better Features for documents. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Nice Design, easy to use, fast Server, own homepage #### Cons Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business #### Reasons for choosing SimplyBook.me No i changed from simplybook to booqable, it got more features and costs are lower. #### Reasons for switching to SimplyBook.me More Features are at simplybook me, but today i need already more Features. #### Vendor response Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features. If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out. Replied May 2024 --- ### Remodeled my complete booking process - Overall rating: 5/5 - Reviewer: Gligor T. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bookings are easily simplified with reliable reminders on the accredited note and the calendar, although some technicalities, such as intake forms and SMS gateway, might be user-friendlier. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SimplyBook.me automatically sends WhatsApp, SMS and email reminders This has greatly helped me to almost get rid of no-shows. The Google calendar integration controls everything, and I can take payments online or on the spot using POS. #### Cons The intake forms are not always available in the notification emails, and SMS gateway integration could be configured only manually. #### Vendor response Hi Gligor, thank you for the fantastic review and for being with us for over two years! We're so pleased to hear that the automatic reminders and integrations have helped reduce no-shows and simplified your process. Your feedback about intake forms and SMS gateway setup is very valuable — we’ll pass this on to our team for review. We're happy to support your booking system, and we truly appreciate your continued trust in SimplyBook.me! Replied July 2025 --- ### Best Booking Tool - Overall rating: 5/5 - Reviewer: Sami P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs. #### Cons some technical limitations on some plans, which can restrict what I need to do in terms of functionality. #### Vendor response Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. Replied November 2025 --- ### Kikai Yoga academy Review - Overall rating: 5/5 - Reviewer: Anna K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Great! I just can’t afford it at the moment but hope to come back when the situation is a bit better — economically 🤗 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I Loved how easy and Quick in general it was to actually build and go live with the Page, it’s super simple and the New Age look makes it very adaptable to use and fit into any other designed webpage #### Cons I thought it was a bit sad that it wasn’t possible to create more pages or blogs, it’s a bit limited in creation — but provides a great booking service! #### Vendor response Hi Anna, thank you so much for your kind words! We’re really happy to hear that you found the system easy to set up. We truly understand that cost can be a challenge sometimes, and we appreciate your honesty. Your feedback about wanting more creative freedom with pages and blogs is noted – we’re always looking for ways to improve. We hope to welcome you back when the time is right, and wish you all the best with your yoga academy in the meantime! Replied July 2025 --- ### A good solution for appointment organization and payments for small and medium-sized businesses - Overall rating: 5/5 - Reviewer: Nevra A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I have been using this software for my online language school for 1.5 years. It has made managing instructors' schedules and payments very simple. Thanks to this software, I had the opportunity to grow my business. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Having all appointment-related needs in one place. At the same time, being able to communicate with customers and carry out marketing activities. #### Cons Sometimes customers have trouble finding the correct option when booking an appointment. But it's still not a major issue. #### Vendor response Thank you for your kind review! We’re happy to hear that SimplyBook.me has helped simplify scheduling and payments for your online language school. We appreciate your feedback about customers occasionally having trouble finding the right booking option. We're always working to improve, so your input is valuable. Replied January 2025 --- ### Great experience used for many years - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lots of customization options, overall very flexible, and great system once setup correctly. #### Cons It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time. #### Reasons for choosing SimplyBook.me Cost, features, value more or less. #### Vendor response Thank you for sharing your experience! We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects. It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system. Thank you for choosing SimplyBook.me and for your long-standing support! Replied August 2024 --- ### Work in progress - Overall rating: 4/5 - Reviewer: Renee B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations. #### Cons Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented. #### Reasons for choosing SimplyBook.me more cost efficient --- ### Adaptable for multiple uses - Overall rating: 4/5 - Reviewer: Genevieve R. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often. #### Cons I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort. #### Reasons for choosing SimplyBook.me They are all super expensive and don't have enough flexibility for my business needs. I tried really hard to make them work and it was a waste of time. Simplybook could easily move in on this market and would do really well with brewery taprooms especially. We're stuck because we aren't a restaurant but people want to make reservations and book events. We also often need to schedule food trucks and there isn't a booking software for that available. Two markets in need of a software that suits them. #### Vendor response Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us! Replied August 2024 --- ### Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me - Overall rating: 5/5 - Reviewer: Angelica B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 5001-10000 employees - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall. #### Cons Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions. #### Vendor response Hi Angelica, Thank you so much for taking the time to leave us such insightful and positive feedback - we truly appreciate it ! All the best The SImplyBook.me team Replied August 2023 --- ### Simplybook.me Grows With Our Business From Startup to Successful Clinic - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things. #### Cons The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future. #### Vendor response Thank you so much for taking the time to leave us your feedback, we appreciate it greatly and it´s awesome to hear your story and how we have managed to grow together! All the best with your business going forward - we look forward to continue to work with you! Best regards The SimplyBook.me team Replied November 2023 --- ### SBM Feedback - Overall rating: 3/5 - Reviewer: Kristen B. - Verified reviewer: Yes - Industry: Computer Games - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 4/5 #### Pros It send real time updates when customers schedule with us. #### Cons It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/simplybookme-profile/reviews/?page=2) --- SimplyBook.me Reviews, Pros and Cons - 2026 Software Advice