The BEST bang for your buck and more

Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will

Pros

I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible! 3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone. 4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly. 5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card.

Cons

1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.

Review of The Monterey County Pops! 2020 Uncorked! Online Fundraiser Using Auctria Software

Everyone ~ our board members, friends and family who bid on items and others who just checked us out ~ all were very impressed with the format and the ease of moving around the auction items and the readability of each of the pages. It was a very positive experience for all of us!

Pros

For me, as the Chairperson of the Uncorked! Fundraiser, I really appreciated the organization of all the categories. Everything about the software was thorough and comprehensive and included all the essential information on the bidders on the donation items. I loved the way the bidding was tracked and bidders were notified of their status. The Dashboard was so extremely useful for referencing important information quickly. All our board members were very enthusiastic about how wonderful the Auctria format was. In fact, at our last board meeting, they confirmed that they want to go forward with doing the same thing again with Auctria for our 2021 fundraiser~ it was such a positive experience! And I as the Chairperson, am especially grateful for the help that I received whenever I had a question ~ I got my answer via email right away! Super impressive!

Cons

Perhaps you could make it more clear that after a bidder wins an item, they need to go back and complete the transaction. A few of our bidders thought that since they had already submitted their credit card information, that their credit card would automatically be debited. After a week or so of non-payment, I had to remind them to go back on the website and complete the transaction.

Robust, Affordable Auction Software

Pros

I recommend Auctria to my clients over competitors like Greater Giving because it is more affordable and has similar functionality, if not more functionality because there are more options to customize. I enjoy utilizing the Auction Monitor to show guests the thermometer in real time during virtual events. The customer support is also very responsive and very helpful.

Cons

Though there are many features available with this software, that can also make it confusing and not entirely user friendly. The backend is not as simple as other platforms and it does take a significant chunk of time to get everything setup for your event.

Auctria auction review

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

Pros

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

Cons

I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part

Clean Appearance and Ease of Function Increased Event Revenue

Pros

The website produced for our auction was easy to brand and create with the pre-made section and row content. It was great to create the initial set up and have auction items automatically update as entered on the backend of the system. The end result was a clean, professional looking site far superior to other auction platforms we have used, and the aesthetic appeal and ease of use increased out overall revenue by 75% compared to previous years using other software. The resources section was helpful as well.

Cons

My only complaint is that there doesn't appear to be a function to create scheduled communications to event participants. While I was able to create emails ahead of time, I had to log in at the send time to manually take that step instead of setting up a series ahead of time.