Auctria Software


 

Auctria is a cloud-based bidding and auction management solution designed for small and midsize nonprofits. It offers website management, payment processing, bid sheets, donor receipts and reporting functionalities within a suite.

Auctria's website management feature allows users to create custom websites for every bidding event. The website allows users to sell event tickets and manage online registrations. The product also enables users to track information such as donor contacts, auction items and bid amounts.

Auctria features bidder automation, which allows users to manage registration, bid offerings and close-outs. The solution also allows users to manage auction-related documents such as bid sheets, display pages, gift certificates and auction catalogs.

Auctria allows users to manage close-out and handle payments, donations, tickets, products and receipts after events. The solution is able to support a variety of currencies.

 

Auctria - Auction items
 
  • Auctria - Auction items
    Auction items
  • Auctria - Bidder check-in
    Bidder check-in
  • Auctria - Check-out
    Check-out
  • Auctria - Event summary
    Event summary
  • Auctria - Auction website
    Auction website
  • Auctria - Sign-in page
    Sign-in page
Supported Operating System(s):
Web browser (OS agnostic)

35 Reviews of Auctria

Showing 1-20 of 35

 

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Kelly from Little Black Dress Party

November 2017

November 2017

Easy to navigate, build out auction website and load images

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is to navigate on the dashboard, build out a live auction website and load all images for sponsorship and in-kind donors.

Cons

Credit card swipers for swiping credit cards during the event. Maybe this is something that Stripe offers but would help with check in and check out.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2017

November 2017

 

Thanks for 5-stars Kelly.

YES, Auctria is compatible with several credit card swipers and most are under $20. We do suggest using swipers for check in if the bidder did not pre-register.

Good luck on your next event.

 

Judie from Northwest Neighbors Village
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Auctria software enabled our small non profit to have an event and auction that raised money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of management of event, auction and data collection/reports

Pros

Customer service is amazing. As a newbie to software, their patience and response rate was extraordinary.

Allowed us to easily host online and silent auction quickly and professionally.

Very robust back end support...reports/bidding/logs/ and dashboard made monitoring a breeze

Ease of switching from online to silent for event allowed us to reach a broader audience for auction prior to event

Have to stress support one more time....unbelievable!!!

Cons

Instfuctions on creating catalog, inserting photos could be clearer

visuals in catalog could be improved for silent auction

Registration instructions not clear for event purchase and bidder only individuals

Ideally should be clear to registrants that best to save credit card..option needs to better noted

Any issue had tho, support was there

Review Source: Capterra

  Response: Auctria, Auctria

Date: October 2017

October 2017

 

Thanks for the tip on reaching a broader audience by utilizing the silent and online auction functions. We find the back-end reports vital. Glad to hear your utilization was what you were looking for.

Thanks for the feedback on the user guide- we will send this to the team for review.

 

Katrina from First Unitarian Church of Omaha
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Customer Service ROCKS!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Setting up the website for one!

Pros

The software does everything for you and makes it easy to run an auction and don't worry about learning how to use it, because the customer service reps answer any questions thoroughly.

Cons

I wish when you added pictures to preset slideshows and other website features that the system would automatically change the size as the example picture. I have to resize a lot of pictures for the slideshow.

Review Source: Capterra

  Response: Auctria, Auctria

Date: September 2017

September 2017

 

Thanks Katrina for the "Customer Service ROCKS!!!" title to this review. We pride ourselves on an easy to use program backed up by an extensive user guide and online help. Thanks for the feedback on the images. We will consider the advice at our next updates meeting. Hope your next auction with Auctria is even better!!

 

Penny from Shawnee Mission UU Church

May 2017

May 2017

Excellent Product. Worth every single cent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accurate accounting of the major fundraiser (other than our annual operating fund campaign) for our church. Also ability to maintain and manage accounts receivable (we don't take payment on the night of our auction). Help in recruiting volunteers for the auction - volunteer data entry is easier to come by when the data entry can be done remotely and is easy to learn. Our church is just a medium-sized one (350 members) and we cannot afford to spend thousands to have someone come in and run our yearly auctions. A yearly cost of less than what we pay is far less than the value we receive for this software. Our auctions have reached thousands od dollars in income the past two years. We are very excited about that. My ONLY concern is that should Auctria go out of business that we would lose all our data. THAT would be awful. I would hope and pray that we would be offered CSV files of all our data before it "disappeared."

Pros

Multi-user, retention of data by auction, emailing of invoices and donation receipts, and the ability to copy data from one auction to the next. Exceptional customer support and response. Our church uses this software so our auction's donors and bidders are mostly the same people. We auction items that have multiple winners (gourmet dinners, themed parties, etc. ). A few emails back and forth was all it took to get the software to handle this accurately. I searched quite a long while for a replacement for our ancient software (that was a multi-user nightmare) and I hit the jackpot when finding Charity Auction Organizer. I am a retired programmer/analyst and this software was easy to learn, has excellent Help, and the personalized support we needed. Taking awhile to get used to the newest version with Auctria, but we'll get there. Have used this product for four of our church's auctions and one other non-profit auction. We'll be using it again November 2018.

Review Source: Capterra

  Response: Auctria, Auctria

Date: May 2017

May 2017

 

Auctria was built for groups like yours!
Auctria is not going anywhere. Even if you stop using Auctria the data is yours to access.
We pride ourselves on full features and great value.

To ease your mind Auctria does have export features under Import/Export -> Export and any report on the screen can be exported as a PDF/XLS/CSV file using the 'Actions' menu at the bottom of the page.

 

Belinda from Houston Choral Showcase
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Community choir, first time user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was our first time to use any auction product -- in the past we have struggled with giant Excel spreadsheets. Auctria was affordable for us, and yet provided a robust product that allowed us to not only do better what we were already doing (track items, bidders, donors), but also do new things that we couldn't have managed before (automatically produce bid sheets, pre-register credit cards, batch check-out, invoice preparation, generate reports). And now we are familiar with those features, we are looking forward to using even more of Auctria's features next year. We are very pleased.

Pros

User interface. Customer support.

Review Source: Capterra

  Response: Auctria, Auctria

Date: April 2017

April 2017

 

We are so glad to see you upgraded from excel spreadsheets to Auctria. Welcome to the Auctria family! There are lots of features to help fundraise use year round too. Thanks for sharing your Houston Choral Showcase feedback.

 

Joanna from Volunteer, Center for Spiritual Living San Jose

February 2017

February 2017

Best Auction Software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User-friendly, exceptionally responsive staff, and continuously improving. I've been a user for 3 years now and give it 5 stars.

Review Source: Capterra

  Response: Auctria, Auctria

Date: February 2017

February 2017

 

Joanna, thanks for the 5-star review. Continuing to add new features has been a hallmark at Auctria. We strive to always do our best so you can do yours too! Thanks for calling Auctria "Best Auction Software out there".

 

Martha from The Harbour School
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

The Very Best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Auctria for several years. We are a very small non-profit and I have multiple duties in addition to development. I used a larger, better known, on-line auction company which was expensive. I looked at several sites and was very pleased with the ease of use of Auctria( it was Charity Auction Organizer Then). I loved the assistance provided at the beginning and to this date, my questions are answered almost immediately. Setting up pages is easy, easier than the more popular site I had used. The linkage through stripe has been great and easy to manage. I tell anyone who asks how pleased I am with the site and I cannot imagine why anyone would spend more money for less service. I highly recommend the site!

Pros

Ease of use. The reporting features are great. Tech assistance is quick and friendly. Love the sample pages.

Cons

Sometimes I have difficulty linking pages in a way that works for me and some design elements are difficult for me to add. With that being said, please know I am not that tech davy.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2016

December 2016

 

When the Program Director states Auctria is "the very best," it makes us very proud! Thanks for spreading the word and doing good things for your non-profit.

 

Cindy from Youth Outdoors Unlimited

December 2016

December 2016

GREAT auction software for the price. Customer Support is fantastic!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are going on our third year using this software. It's really designed for online auctions so there are a few things that need adapting for in-house events. We have had some guests say they have had a difficult time registering for the event. Guest counts are tough but customer support is great on trying to find solutions. I'm very pleased with the auction website features.

We are able to easily pull the auction financial reports that we need.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2016

December 2016

 

Thanks Cindy for the review. Financial reports are usually the last piece of the auction puzzle but certainly one of the most important. Glad to hear they were easy to pull.

 

Amy from RMSEL

November 2016

November 2016

Best Auction software available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

RMSEL has used this software for the past 5 years. Every year our auction earns more money and the software improves! Great customer service with a helpful staff.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2016

December 2016

 

5 years of using Auctria! Thanks for all you do raising money for RMSEL, keep up the good work. A

 

Sarah from Omni Middle PTSA- President
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

All schools MUST use !!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is our first year using the Auctria Software for our online school auction. It was very easy to navigate through and exceeded our needs in features and support. We are looking forward to using this for years to come to enhance our fundraising online.

Pros

The ease of its features and the convenience for our parents.

Cons

Didn't have any issues

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2016

November 2016

 

Sarah says "All Schools MUST use!" Thanks for the 5-star endorsement Sarah. The feedback about ease of use for parents is insightful.

 

Tom from First Parish in Lexington (MA)
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Awesome product and service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Auctria for three years at our annual church auction (100-125 items, raising about $25,000 per year). The site is intuitive and very ease to use. Overall, an amazing product. Rob in tech support was also extremely helpful when we had questions.

Pros

Ease of use; features; import/export capabilities; reports.

Cons

Can't think of any.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2016

November 2016

 

Thanks for the review titled Awesome Product & Service! Glad to hear Auctria helped you raise funds. Congratulations on past 3 years success and wish you well on your future auction fundraisers.

 

Don from Wisconsin Vintners Association

November 2016

November 2016

Fantastic Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My organization has been using Auctria (formerly Charity Auction Organizer) for three years now. While any software that has a multitude of features and capabilities can be somewhat difficult to learn, they have a highly responsive and knowledgeable customer support staff (with a special shout-out to Rob Walker) to help out through this learning and implementation process. We started slow using a limited amount of what is offered and have added more features every year. We also appear to have used a number of features in a manner that was not originally intended. In these instances, Auctria was receptive in making a few specific changes to accommodate us. I would highly recommend Autria for any fundraising activity, large or small. A first class organization.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2016

November 2016

 

Thanks for calling Auctria a "first class organization". So happy to hear Auctria has all the features you need and more! Keep on doing great things Don!

 

Sheryl from Omni Middle School PTSA

November 2016

November 2016

Awesome Auctria

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Auctria is a amazing auction software. We used for our first online auction. Bidders loved the look and ease of use. As an administer , I found easy to learn. Customer support is excellent. All for a great price

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2016

November 2016

 

Sheryl,
Glad to hear you had all-around success from admin to bidder to support. Thanks for the review.

 

Peggy from Trinity Church
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Saved me hours (days) of work!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I cannot believe the capabilities relative to the cost. Amazing! I run a silent auction for charity and this is the best organizational tool I've found. My items are numbered, grouped, bid sheets are created and a database keeps it all together.

Pros

No more creating bid sheets, checkout and payment issues. It is so helpful! This is also the first year we will have a catalog.

Cons

I haven't found any yet!

Advice to Others

Use it! You won't find more bang for your buck out there.

Review Source: Capterra

  Response: Auctria, Auctria

Date: July 2016

July 2016

 

Peggy, Thanks for the 5-star review! I hope you use your saved time for something fabulous!

 

Shannon from Variety
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

Auctria really does do it all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Volunteer Event Chair for the Market & Auction event for Variety in BC, Canada. We raise funds for special needs kids in BC, ranging from therapy to medication to wheelchairs and converted vans. We step in where Health Care ends to help families cope with the financial burdens of needed support for the child.

When I took over as Chair of this event 4 years ago the auction item bid sheets were...and I kid you not....handled in a single Word document. 200 pages long. 1 item per page. And that was just for starters! Each item was in a separate Word doc, from display sheets to receipts to certificates.

I had made a switch to a set of Excel documents with formulas and master sheets which was substantially better, but still time consuming. Much more accurate, but time consuming.

Then by some miracle I found CAO while looking for something else. The more I explored what it could do the more excited I got, and by the time I met with my partner to tell her about it I was almost bouncing off the walls in joy! The following meeting with my committee I went over the basics of the program, and every time someone brought up a concern or question I was able to answer it with "Oh don't worry, CAO does that.....right here...let me show you..."

Pros

Add to that the fact that your support team responds quickly and with wonderful detail, and that you have priced it so charities can actually afford it? You better believe I will continue telling EVERYONE about how amazing your service is! Hundreds of hours have likely been saved over the past 2 years of using it, and peace of mind for the processing team is priceless.

Cons

Now my biggest problem is remembering you are now Auctria instead of CAO

Advice to Others

Auctria really does do it all, does it well!

Review Source: Capterra

  Response: Auctria, Auctria

Date: June 2016

June 2016

 

Just keep saying Auctria, Auctria, Auctria! New name-- same great products and support! Thanks for the kind words.

 

Lindsey from The Montessori School
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

I like ALL the features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Auction co-chair. We started using Auctria this past year and instantly made our auction activies more organized!

Pros


Man...hard to pick a favorite feature.

I thought the whole tool was very easy to use and quite helpful. I like the reporting. So easy to produce receipts, payment reports, etc, etc. Also appreciated the ease of uploading bidder & donor lists. Loved that the support team was so easily/quickly accessible.

Cons

You should advertise more, we have been running an auction for 7 years and we just found Auctria.

Advice to Others

The site as a whole was very easy to navigate.

Review Source: Capterra

  Response: Auctria, Auctria

Date: June 2016

June 2016

 

Lindsey, we know what you mean about choosing one favorite feature. It's like going into the ice cream store and having to choose one flavor!

Hope all your auctions have great donations and high bids!

 

Sarah from The Montessori School
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

SO GLAD we found Auctria.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I co-chair the auction to fundraise for our school.

In the past we used to do our auction almost manually, our registration and check out last year was frustrating and complicated. With Auctria this year's was soooooooooooo much smoother.

Pros

I also love how you can see the details of everything - item, donor, starting bid, purchased price, winner, etc. I LOVED the reporting capabilities, and the fact that items were easy to enter, to change/amend, to track, and everything happened at a push of a button.

Cons

We were still getting used to the program and didn't use all the features, we ran out of time. We did not actually use the website portion this year but hope to do so next time.

Advice to Others

We did research a couple of options before going with Auctria. It seemed to us that Auctria had everything that we needed (and more!), and for a much better price than some of the competitors.

Review Source: Capterra

  Response: Auctria, Auctria

Date: June 2016

June 2016

 

We are glad you found us too Sarah. Keep up the great fundraising work.

 

Jackie from Starship Orion Elementary
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

Data is Crucial to Success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As the Auction Chair for 4 years I can tell you it is VITAL to have accurate data. Having accurate data is incumbent upon the committee to choose a program that supports the auction activities from start to finish and year to year.

Pros

EASY! Easy to learn, easy to teach other volunteers, easy to review data and reports. If you have never done an auction it can be daunting, people want to help but how? With Auctria it's all in one place, with complete user guide documentation. EASY to input data for items, bidders and donors. EASY to load pictures to auction items, click copy and link. EASY to search for information- by name, number, partial description. Easy and flexible too with lots of bidding options.

Cons

I do wish we could attach to our PayPal account.

Advice to Others

I would be insecure using any other auction program other than Auctria.

Review Source: Capterra

  Response: Auctria, Auctria

Date: June 2016

June 2016

 

Jackie, we concur; data is crucial and when using Auctria year after year it's easy to share past data with new auction team members.
We appreciate the EASY theme of this review too! Thanks for your time.

 

Claire from Western Academy

May 2016

May 2016

OUTSTANDING ~ well worth the price!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We just finished out first Auction and went in unsure of what to expect. After reading such great reviews online for Auctria.com and seeing the price was affordable we tried it out. Auctria has saved SO MUCH time in many areas: streamlining the check out process, coordinating the after-event reports ... very easy to use this software, very user-friendly! The only drawback, if I 'had' to put one down is that you cannot call them for immediate support; however, Rob was fairly quick in responding to each and every question we had - very appreciative! I've been to several very large Auctions that use software costing thousands of dollars; Auctria did everything we needed and more for a few hundred dollars. I would highly recommend this product!

Review Source: Capterra

  Response: Auctria, Auctria

Date: June 2016

June 2016

 

Thanks for your perspective comparing Auctria components and value. "Easy to use" "streamlined checkout" & "after event reports" are some of the most favored features. Glad to read Auctria helped save both time and money for your auction.

 

Emily from Community Living Burlington

May 2016

May 2016

Fantastic online auction option for non-profit organizations!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We hosted our first online auction and this website was so easy to use, a great value, and we received good customer service from Rob. He was always there to answer any questions we had. The website was very efficient and our auction is doing great! We will be using this website for all of our future auctions.

Review Source: Capterra

  Response: Auctria, Auctria

Date: May 2016

May 2016

 

Thanks for the shout out to Rob. We pride ourselves on customer service! So happy that you were able raise funds for your cause.