Auctria

RATING:

4.8

(505)

About Auctria

Auctria is a cloud-based fundraising management solution designed for small and midsize nonprofits. It offers website management, payment processing, bid sheets, donor receipts and reporting functionalities within a suite. Auctria's website management feature allows users to create custom websites for every bidding event. The website allows users to sell event tickets and manage online registrations. The product also enables users to track information such as donor contacts, auction items and bid amounts. Auctria features bidder automation, which allows users to manage registration, bid offerings and close-outs. The solution also allows users to manage auction-related documents such as bid sheets, display pages, gift certificates and auction catalogs. Auc...

Auctria Pricing

Explorer: FREE Emerald Plan: $350 annual license Diamond Plan: $700 annual license Optional: Auctria Launch $450/per event

Starting price: 

$350.00 per year

Free trial: 

Available

Free version: 

Available

Auctria Dashboard
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Auctria Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Auctria

1 - 5 of 506 Reviews

Cassidy

Construction, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

Perfect software for our non-profit annual auction

User Profile

Melanie

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Fantastic User Friendly Program

Auctria is a terrific product, and I recommend it to all of my clients and colleagues. It is a great value for the money, easy to use, and has incredible functionality.

PROS

Auctria is very intuitive, and so much easier to use than other nonprofit event softwares on the market. The database function is straight-forward and doesn't have too many layers to it, so data entry is really fast. The website, ticket sales component, donor/guest information, and night of event entry all sync together really well. It takes less than 5 minutes to train volunteers on guest registration, and the materials are quality. Any time that I have had an issue, which hasn't been often, Auctria will get back to me quickly with a solution.

CONS

The only thing I would change would be to make the display sheets a little more dynamic, so they could be individually altered. Perhaps if there were an option to download them as a Word file, it would make it easier to adjust text sizing, photo sizing, etc. Also, it would be great if Auctria had a mobile bidding component.

Vendor Response

Hi Melanie GOOD NEWS- Auctria has just released mobile bidding applications for both Android and Apple devices. Apps are available for download in the Google Play Store and iTunes right now. Hope that makes Auctria even more fantastic for you. We strive to make Auctria easy to use and streamline the entire auction process so we are very happy to read that our goals are your reality. Thanks for taking the time to share your feedback.

Replied February 2019

Randy

Individual & Family Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Game Changer

Our businesses overall experience with Auctria has been superb! From the software's capability to the customer support, it's all there in one package! Managing components of your organization such as all of your Donors and their past history, all of your possible attendees, communication mediums like email and text, a full fledged web site with a redesigned app experience, enterprise payment processing, and more. There hasn't been anything I couldn't do with this product that I've been able to to think of, or had suggested from our organization. It has saved me countless hours of input, and has made running our events extremely efficient!

PROS

This completely changed how our business was managing parts of the organization, and our event! It's not overly complicated to get started, and there are a LOT of advanced features if you decide you really want to get into it! Not to mention Support is readily available and Very quick to respond to any questions or problems you may have (I once deleted all of my Donors by accident, the night before an event, and they got me restored within an hour!)

CONS

As of 2022, there is honestly nothing missing from this software's capability that our business could think of

Reason for choosing Auctria

Initially it was cost. Most of the products offered on the market want a percentage cut of your profitability per item. Auctria was the only one we found with a flat fee upfront (minus credit card surcharges, which were also separate for all other products as well). As of 2022, if your organization profits less than $10k on your event then their software is completely FREE. You truly have nothing to lose to try it out! So while cost was an initial factor, I further decided on Auctria after interacting with their Support team. They respond quickly, are caring and professional, and have always found a resolution to whatever it was I was asking about.

Reasons for switching to Auctria

Needed a better way to manage all of the information, and provide a more modern way to interact with our Donors and Attendees, not to mention gain some efficiencies where possible as our staff is all 100% volunteer.

Vendor Response

Randy so glad Auctria is a Game Changer for you and the team at Cole's Closet. Love reading the details you shared balancing ease of use with advanced features. "It's not overly complicated to get started, and there are a LOT of advanced features if you decide you really want to get into it!" Thank you for the kind words, thank you for taking the time to leave a review. Biggest thank you for making a difference in the community. Hope all the bids soar and crush the fundraising goal.����

Replied January 2023

Anne

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2019

Auctria auction review

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

PROS

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

CONS

I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part

Vendor Response

Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser. We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us. Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser. Our support team is always nearby, please reachout- hello@auctria.com

Replied August 2019

Tom

Non-Profit Organization Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Critical to our fundraising efforts

Fantastic. The platform allows multiple logins, allowing me to have assistants assigned to roles without imperilling my data. The Auctria team responds quickly to our inquiries for help or feature requests.

PROS

It can easily be tailored to our specific needs. It's intuitive, responds very quickly, allows multiple users, produces meaningful reports, allows me to easily monitor my auctions, and isn't overwhelmingly complex.

CONS

The customization of reports and Word-template printing isn't really all that easy to use and is a little limited in producing reports that look good (limited fonts, hard to preview). The gift certificates and catalogues print well, BUT if there are two or more donors for an item, it will only print ONE of the donor logos.

Vendor Response

Tom, thanks for rating 10/10 Liklihood to recommend stating Auctria is fantastic. Thanks for calling out the multiple login capability. This is SO important to keep all your data accurate for the entire team.

Replied March 2024