Auctria is a terrific product, and I recommend it to all of my clients and colleagues. It is a great value for the money, easy to use, and has incredible functionality.

Auctria is very intuitive, and so much easier to use than other nonprofit event softwares on the market. The database function is straight-forward and doesn't have too many layers to it, so data entry is really fast. The website, ticket sales component, donor/guest information, and night of event entry all sync together really well. It takes less than 5 minutes to train volunteers on guest registration, and the materials are quality. Any time that I have had an issue, which hasn't been often, Auctria will get back to me quickly with a solution.

The only thing I would change would be to make the display sheets a little more dynamic, so they could be individually altered. Perhaps if there were an option to download them as a Word file, it would make it easier to adjust text sizing, photo sizing, etc. Also, it would be great if Auctria had a mobile bidding component.

Our businesses overall experience with Auctria has been superb! From the software's capability to the customer support, it's all there in one package! Managing components of your organization such as all of your Donors and their past history, all of your possible attendees, communication mediums like email and text, a full fledged web site with a redesigned app experience, enterprise payment processing, and more. There hasn't been anything I couldn't do with this product that I've been able to to think of, or had suggested from our organization. It has saved me countless hours of input, and has made running our events extremely efficient!

This completely changed how our business was managing parts of the organization, and our event! It's not overly complicated to get started, and there are a LOT of advanced features if you decide you really want to get into it! Not to mention Support is readily available and Very quick to respond to any questions or problems you may have (I once deleted all of my Donors by accident, the night before an event, and they got me restored within an hour!)

As of 2022, there is honestly nothing missing from this software's capability that our business could think of

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part

From the moment of acquisition to where we are almost ready to close our auction, the Auctria Launch Team has been most helpful in uploading our auction items[82], in guiding us through the setup parameters and in encouraging our team as we went live. From purchase, installation, implementation setup through close the TEAM was very responsive to our concerns. Given that this was the first time we used The Auctria application after more than 20 plus years of manual auctions it was wonderful to get rid of all the manual processes, paper shuffling, creation of e-mail winning notifications and payment follow-up effotts.

The support and encouragement of the Auctria Team (TEAM) made our implementation exceedingly successful. There were no surprises or “crashes.” The various screens were extremely easy to navigate. The search features were very user friendly especially the grouping feature. It was also very helpful that Auctria had a mirrored test version of our database so it was easy for our team to test all the functionality that we needed.

As a retired professional systems developer and senior I/T director I can confidently report that we didn’t experience and significant glitches or cons with Auctria’s software.

We will continue to use Auctria at our next function. It is hands down the best auction management software for the price and even exceeds some of the very expensive options. We are a small non-profit, so those expensive options are not in our budget.

The ability to customize everything including the website. Everything connected well with bidders online and in person, and our staff enjoyed using the software.

The main thing we struggled with was duplicate users. People get registered twice and sometimes it's difficult to merge them last minute. I think there should be an option that when they register, it merges them based on some personal information that is required to register, perhaps a cell phone number.