Bid Beacon has been the best choice for our organization's needs and has made it possible to run our silent auction more easily and with fantastic results.

Bid Beacon has been a game changer for our annual silent auction. This is our organization's primary fundraiser and Bid Beacon has made it possible for us to reach an entirely different group of bidders who may not attend our in-person event. We can't imagine using anything else!

It would be great to have a few more customizable options, particularly the colors of the auction pages for those who pay for the highest tier.

Overall, this online tool is really amazing. I really like that it saves past auctions so you can compare years easily.

Easy to set up, easy for the users (older than baby boomers did struggle a bit), and even easier pick up process. Our company has used it two years in a row and it was a fantastic way to reach people, that otherwise wouldn’t have seen our items.

I think the price for adding on photos is absurd. We’re showcasing art and sometimes to get the full “picture” I need 3-5 photos per item. I quickly have to up the package-, and it’s pretty frustrating. I wish there was a feature that could show others that were looking at the items real time. It could build excitement and up bids.

It’s is very cost effective, and was pretty easy to figure out

Users should be required to enter credit card info before they start bidding, and then charged at auction closing for any items won. this would help in closing out auction items

Great experience with Bid Beacon, we will definitely be using this for our silent auction every year.

Bid Beacon gave us the ability to do something we hadn't previously been able to do, which was have a silent auction without all of the cluttering around tables of miscellaneous items. We opted to make all of our silent auction items experiences, or coupons instead of tangible things. (For example, a 3 night stay in a nearby town vs a basket of wine and chips) Bid Beacon allowed us to make eye catching thumbnails for these experiences and all of them sold for more than what we were expecting. It's very user friendly, and even some of our older attendees were able to bid along.

There isn't a feature that allows you to format the text within the auction item description. This makes the description look like a hard to read wall of text. It would be a huge improvement to be able to bold text and add bullet points.

Easy to put pictures and information onto the site

You could not enlarge the pictures Some of the bid functions did not work properly.

Overall it works great for what we needed it for, just have to keep up with any changes or updates since we don't use it often. I would definitely use it again, and think it is a great product for the price.

The auction was easy to set up and I was able to figure out through the step-by-step instructions how to connect it to my PayPal account. It's great for the price and overall worked great.

We only use it about once a year, so the pricing structure and what was included changed from the last time I used it so had to make a few adjustments. I also had an issue and was disappointed that I had to use chat support over a phone call because it was not included in the package I purchased. We did have a slight issue with viewing items which were paid for after the auction, but were able to figure it after a slight frustration.

Our organization has used Bid Beacon with success. We appreciate the ease of use, and the quick response from the support team. Bid Beacon is our go-to online auction support, and we recommend their services to anyone wanting to have a cost-conscious manageable platform.

The ability to purchase a bundle most suited to needs is imperative to any cost conscious organization. No financial surprises, sending invites is easy. Admins will appreciate the ease of managing the status of winning bids with downloadable general reports.

Setup: Little more documentation on what photos (for items) dimensions for ease of viewing on web/android/iphones. Push Notifications need a bit more capacity.

My experience been great! 2020 was our first year utilizing the software. We came back last year and we will be back in 2022. I like the fact that basic info was saved and it gave our stats/success numbers.

Ease of use, quantity of features makes this a no brianer to utilize.

Honestly, nothing. Keep up the good work.

I love that our supporters can bid from anywhere, they don't have to be physically at the event to bid on items and it makes it so much easier for us to raise more by simply engaging our email list and social media followers alongside the people who actually get tickets and come to the event.

Overall Bid Beacon made this auction so successful and fun!

Wonderful - easy to use without much training and when I had questions I got prompt attention.

I loved the feature where we could auto bill all winning bidders in lieu of tracking down bidders to collect payment. The system was turn-key and easy to use.

I didn’t like how you could reorganization sections in the auction. They appear in the order you create them and you don’t always know what sections you want in advance. We had a section for donations, gift cards, items and experiences. I always wanted donations at the top.

overall very happy. Customer service has been excellent. I really appreciate being able to set up a zoom call with the developers to talk about the specific needs we have.

very simple to upload new items to the auction easy to switch between using the mobile app and the desktop version Amazing customer service!

not always straight forward to join the auction depending on what operating system you're using would like to be able to sort report by bidder - not just by item

Overall has been a good experience. We've use this platform twice to have an online auction.

User friendly, having multiple admin users.

1. Ability to generate a receipt (invoice) before the bidder comes to pay would be a nice feature. 2. Lot # on receipt (invoice) would be helpful. 3. Email of winners - didn't seem to have a rhyme or reason to order. Alphabetic would be handy. 4. Has issues with systems running very slow near end of auction. Some people's website quit working.

This software was easy to understand and use.

Some of the features were a bit clunky compared to software I’ve used in the past.

This product is super easy to setup and was a great benefit to our fundraising

The user management portion was a little buggy for our admin users.

Easy to use for all . Payments and bids were both easy

Nothing we liked everything we used. Maybe verify emaols

Really enjoyed it! Super easy to navigate!

Super easy to navigate! Good quality images.

I have not come across anything that I would consider for this section

I thought it worked really well. I'm very happy with it.

The software was easy to set up and easy for our silent auction guests to use. As a non-profit, I appreciated the flat fee for per use.

I was worried about the checkout process because you can't preview it. It didn't look quite like the youtube videos online, but it worked!

We were able to close out our silent auction a lot faster, and take payment directly from the app.

I loved that we were able to upload all our items, and number the items to be easier to find within the app. Plus the ability to be able to set a max bid on different items was a huge sucess!

Our only issue we had was some people had issues getting thru the firewall to be able to pay online at the end, or even be able to bid.

Great customer service.

Managing bids is so much easier than using paper for bids.

I don’t like the user interface being different from the administration.