OneCause (formerly BidPal) Software


 

OneCause offers fundraising software for nonprofits of any size. It supports activities such as donor management, online fundraising, ticketing and auctions with mobile bidding.

The solution gives fundraisers tools for planning events and keeping track of details. These include solicitation letters, attendee RSVP and check in, item auctions and package management, table and seating assignments, automated donor receipts and thank you letters, bid history, payments and more.

Fundraising campaigns are extended online through a “Giving Center” where fundraisers can create websites with customized URLs that integrate with social media. On the websites, event guests can preview auction packages, submit auction procurement data, participate in an online or mobile auction and make purchases via online stores.

Users can also view the results of fundraising activities with various reporting options, including bidder activity, proceeds by category, VIP donors and dashboard reports. OneCause integrates with several CRM systems, including Salesforce and Raiser’s Edge.

 

OneCause (formerly BidPal) - Giving center
 
  • OneCause (formerly BidPal) - Giving center
    Giving center
  • OneCause (formerly BidPal) - Giving center 2
    Giving center 2
  • OneCause (formerly BidPal) - Scoreboard
    Scoreboard
  • OneCause (formerly BidPal) - Scoreboard 2
    Scoreboard 2
Supported Operating System(s):
Web browser (OS agnostic)

91 Reviews of OneCause (formerly BidPal)

 

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Software Advice Reviews (3)
More Reviews (88)

Showing 1-3 of 3

David from IF Creative
Specialty: Nonprofits
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Expensive and Unreliable

Ease-of-use

Functionality

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Everyone has their own experience and expectations, so I will not go as far as not recommending this solution. However, there are a lot of other solutions that offer just as much for far less. I won’t be returning to this solution anytime soon.

Pros

All in one system makes the auction flow smoothly. For an out of the box system, BidPal is one of the originals in this space. The user interface is quite pleasing and easy to use from the attendee perspective.

Cons

Very expensive for the use of the app and even more expensive when you add on support staff. There is also a lot of prework that takes some skill. My recommendation, or lack of one, stems from the support staff on hand who missed the cue to show the live text to give on the screen and we fell massively short of the goal for that and I attribute this to the engagement factor being missed. The company was very quiet about the response and avoided me. Yet they had no delay in the final billing. I am not a fan of the percentage system and when I used them in 2015 this was the case. All auction items had 15% right off the top. These were items we secured for the Nonprofit, not them.

Review Source
 
 

Ed from Association: Sports & Recreation
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great combination of a quality product and quality support.

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Functionality

Product Quality

Customer Support

Value for Money

We will definitely use this product again.

Pros

Very intuitive. Users had no problems with using the software. Product was also attractively priced.

Review Source
 
 

Brittany from CGC
Specialty: Philanthropic Foundations
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Easy, comprehensive technology for a great price.

Ease-of-use

Functionality

Product Quality

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Value for Money

Pros

Easy to use on both the back end and for event attendees and donors. Very customize-able for all types of event needs- silent/live auction, fixed price items, ticket sales, planning, etc. Great customer service and support as well- even for last-minute needs!

Cons

There are not very many cons with BidPal. Because they are the leading technology in the field, the price may be an initial step up but it well worth it.

Review Source
 
 
 
Showing 1-20 of 88

Mary from St. Elizabeth Ann Seton Catholic School

July 2018

July 2018

Amazing experience!

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Support team was ultra helpful and made me feel like they cared about the success of our auction just as much as I did!

Pros

This year was my first year running our school auction. OneCause software was extremely easy to use despite having ZERO experience.

Cons

Honestly, everything was a pro. If I had to make one change, I would request a way to keep a database of companies that donated items for the auction to facilitate sending out thank you cards and to make it easier for a new person in charge to pick up where I left off.

Review Source: Capterra
 

Lindsay from Nebrasksa Children's Home Society

July 2018

July 2018

Smooth and mostly seamless overall adding to the success of our event.

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Pros

The customer support and lack of paperwork following checkout. 98% of the event was wrapped up when I went home the night of. That was amazing!

Cons

The creating of your own pages wasn't as easy as I thought it would be. I am not well versed in adjusting pictures to create banners, etc. but that being said, our marketing manager had no problems with it.

Review Source: Capterra
 

Thomas from Grove Rotary Foundation

June 2018

June 2018

Worked with it over a 4 month period putting together an event & silent and live auctions for 540

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An excellent money raising event

Pros

Intuitive, many videos for help and explanation, good on line support, good timeline for getting to the end point, good support at the auction itself, decreased the check in time to less than a minute/person, the attendees loved being notified when anyone out bid them, functioned well with fixed bid items, games, wine pull, the reports were good, and most importantly we ended up with most profit we have had in the last eight years.

Cons

Several areas have been upgraded since the auction leaving only the thank you notes for major contributors not being integrated into the package. It is a better program today, than when we used it with the improvement which may put it up to a 5 star for quality and ease of use. We will definitely use it again.

Review Source: Capterra
 

Marianne from The Leukemia & Lymphoma Society
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

We use OneCause for our silent auctions and each one has been a success due to OneCause!

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We get benefits from OneCause of making our silent auctions more accessible and look great!

Pros

I love the customization and features of OneCause that make each event feel personalized. We love being able to add our auction sponsor logo on the Giving Center along with pictures for the event and change colors on the site itself. When entering itmes/packages the features make it easy to enter and package together.

Cons

You can't have multiple events open in a window at the same time. If you are reusing descriptions/features/wording from one event to another event it's hard. We have multiple auctions and like to keep wording consistent for check out/text messages/ specific recurring items.

Review Source: Capterra
 

Theresa from Children's Mercy

June 2018

June 2018

Bidpal is very user friendly and the support is wonderful!

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Pros

How easy to use it is and how there are helpful hints within the program to help you use the software to the best of its ability.

Cons

It reloads often when searching, which is frustrating in a pinch. If you are patient, it will load properly.

Review Source: Capterra
 

Ashley from JDRF

May 2018

May 2018

Positive, easy to use, and successful!

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Pros

It is so incredibly easy to use for attendees of all ages! It is easy to understand, and made our event a roaring success.

Cons

The backend website reports could be easier to understand. I work with several reports in different databases, and they are just harder to navigate to find what I am looking for.

Review Source: Capterra
 

Melinda from Fanatics

May 2018

May 2018

It was a game changers for us!

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Pros

The ability to pull reporting immediately is excellent - nice range of existing reports, everything I could even think of needing. Adding the payments or making adjustments was very easy for the user and the customer. Adding the products and pictures was very easy and loved the upload from spreadsheet option. Overall, I totally love this product and would recommend it to anyone. It was a gamechanger for us this year.

Cons

Least favorite thing was constantly having to preview the Giving center to see my work as I was doing input. Also, the Giving Center custom Banner upload function wasn't as easy as the rest of the site. It would be nice if that area of the site was as esy to skin as the rest of the site is easy to use.

Review Source: Capterra
 

Dawn from St. Elizabeth Catholic Charities

May 2018

May 2018

Very positive experience

Ease-of-use

Functionality

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Pros

This software has been very easy to use. I like how it keeps all of our event information organized in one place. The event website and mobile bidding functions look very professional.

Cons

Some of the reports are not very easy to customize. I wish there were more options available for setting up pages and sorting information.

Review Source: Capterra
 

Molly from North County Christian School

May 2018

May 2018

My organization had a great experience with the One Cause software. We look forward to continuing!

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Functionality

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Pros

My organization signed on with One Cause just 2 months before our annual auction. One Cause did did everything necessary to help us prepare and keep us on target for planning our event and it was so successful! The software is very organized and helps track your project timeline and progress. Our event attendees loved bidding with One Cause on their mobile devices. Plus, moving to an online bidding platform made our check out process run much more smoothly and quickly - which everyone is a fan of! On top of all of this, their customer support is outstanding. They are incredibly patient and always happy to help. I never felt like my call was an inconvenience, no matter what time I called. Our organization has nothing but positive reviews for One Cause's product and services.

Cons

There is a lot of good information on the site to sift through, but sometimes without some guidance from support it can be a bit difficult to track down exactly what you're looking for.

Review Source: Capterra
 

Erin from Roosevelt Warm Springs Development Fund
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

This software helps us to plan and execute an organized, successful event!

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Functionality

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Our guests can monitor and place bids on the convenience of their cell phones

Pros

It's so easy to upload your guests, silent auction items, photos, etc., and the support team is there to help you every step of the way.

Cons

This software can be a bit tricky if you do not have great cell service. We live in a rural area so cell service is not always reliable.

Review Source: Capterra
 

Lynne from Fallen and Wounded Soldiers Fund
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

The OneCause program made my life so much better while planning our event this year!

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It made tracking, organizing, and check in and out so much easier than the last program we used!

Pros

I love how intuitive the entire process is to set up and run an event. And the reports are awesome! I actually had fun running different reports to see the information available to us! Check in and check out were super easy for our guests and our volunteers which made the event stress free.

Cons

Probably the only thing I would like to see there be a way to email select guests with a link that they could use to upload their guests names as the event gets closer. We have many supporters who purchased a table before they had their guest list complete.

Review Source: Capterra
 

Laura from Sarasota Christian School

March 2018

March 2018

Excellent addition to our Annual Auction

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Our silent auction proceeds doubled.

Pros

We found that OneCause was very intuitive and easy to use. When we did run into questions, we found on-line chat and other support was excellent. The technology was also easy for our guests to use.

Cons

We would like to have a software that was more vigorous for a live auction. We found that because the software was geared toward silent auctions, it was lacking in some of the functions we needed for our other points of purchase.

Review Source: Capterra
 

Susan from Holy Spirit High School

March 2018

March 2018

We are a two woman team planning a huge event - our team grew tremendously thanks to BidPal!

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Pros

It is very user friendly - and the reports are amazing! Whether it is getting the most recent statistics or running table lists, or packaging auction items or donations or ads, it's there. And communicating with our donors and guests at the event was literally as simple as one click.

Cons

The software has some very specific auction based language that we would have liked to not use in some places. It also forces some numbers like the number of items left to sell, that in some cases we would rather have not used - like selling ads or sponsorships - fixed price items. The ability to eliminate or choose when to use some information or labeling visible to the donor would be better.

Review Source: Capterra
 

Amy from The Sanneh Foundation

March 2018

March 2018

It was a very intuitive system for us, as well as the user

Ease-of-use

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Value for Money

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Pros

It is very user-friendly, especially when navigating post-event. I can very easily see who won specific items, who donated via fund-a-need, total amounts per person, and overall amount raised.

Cons

It took a while to figure out the best way to upload photos to set up our main pages for the customer view (i.e. Welcome page)

Review Source: Capterra
 

Colleen from St. Louis Community College

February 2018

February 2018

Best Auction Software

Ease-of-use

Functionality

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Value for Money

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Pros

BidPal has great customer support from day one to post event. With their helpful staff, we were set up and ready to go live within a few days.
Easy set-up and user friendly for guests.

Cons

I wish there was a cheat sheet for reporting and a wording on some successful text messages that have been used.

Review Source: Capterra
 

Alex from Boys & Girls Clubs of the Twin Cities

February 2018

February 2018

I have had a great experience with OneCause (BidPal) for the past two years I have used the software

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Functionality

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Pros

I think the customer service is great with OneCause. I have specific people assigned to help me but if it is out of normal business hours I can call the support line and they will help walk me through any process. I also really like the mobile bidding feature, this has become 1st hand to all of our donors and really make the process easier for everyone.

Review Source: Capterra
 

Caroline from Atlanta Ronald McDonald House Charities

February 2018

February 2018

OneCause is the WHOLE package!

Ease-of-use

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Pros

OneCause enables nonprofits, schools, churches and more to use several different fundraising tools to raise awareness about your mission and organization. Not only is their software simple to use (my tech skills are minimal!), their customer support is amazing. You might think you cannot afford this type of software if you are a nonprofit but by using very 'a-la-carte' pricing model, it is now affordable to raise the fundraising bar to meet your goals! I am a strong advocate for this product!

Review Source: Capterra
 

Bonnie from Kidsave
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

OneCause (formerly BidPal) is a phenomenal asset to anyone who puts on fundraising events.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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All the details of my event in one place, ease of creating reports, great organization of a silent auction, ability to assign (and change right up to the even time) bidder numbers, a nice-looking site to promote auction items ahead of time, support onsite at the event and after the event, and -- perhaps most important-- support whenever I needed it on the phone.

Pros

The customer support. They have a team that is nearly always immediately available, and can answer almost any question. If they can't they figure it out with you on the phone, or confer with others and call you right back. They are wonderful.

Cons

The complicated way that money is handled. It's not their fault, though. It is simploy complicated. I think they have a gret product. It is up to the user to be sure they fully understand what to do during and after an event -- and this is worth going over with support before the event.

Review Source: Capterra
 

Beth from Cline Elementary

February 2018

February 2018

This is our second year to use OneCause (formerly BidPal) and it did not disappoint!

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Pros

Ease of use. End user friendly. Variety of reports to review your results. Stock letters, forms, print aids are great!

Cons

Would love to see a button that adds all silent auction item proceeds as bids are placed. We were able to come up with an easy work around for it though.

Review Source: Capterra
 


February 2018

February 2018

Extremely efficient, customer service was easy to reach

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Everything is pretty self explanatory but before inputting data, you must make sure your excel data sheet is perfectly up to date or data will be uploaded incorrectly.

Pros

I like how hands on the staff at OneCause are, they consistently check-in to make sure you are prepared for your upcoming event and are diligent about reviewing the data entered into your page to make sure the day of goes seamlessly.

Review Source: Capterra
 
 
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