Panorama
Panorama
About Panorama
FrontStream’s fundraising software helps nonprofits and socially-responsible corporations raise and process more funds.
Panorama helps plan, create, execute and measure the successful of fundraising campaigns and charity events.
The interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. The software also includes a secure transaction engine that makes donating a seamless, hassle-free part of the process. Panorama creates a page with a unique web address that users can share with friends and family via e...
Showing 1 - 5 of 45 reviews
Rebecca Lynn
Verified reviewer
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
July 2018
I love the software, I run an event entirely on my own each year & the platform is so user-friendly
Pros
When publishing prizes on line, the system guides you through and explains what each question means. It's very user friendly
Cons
I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year!
Chad
Company size: 10,000+ employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
January 2023
Fundamentally Sound
Panorama was originally our second choice because of the interface, but their robust platform passed our stringent IT security certification process. The functionality was great for both users and admins, with a few features that we would like to see improved such as automatic sales tax calculations based on shipping address for online orders. Customer support was top-notch before, during, and after our event. We weren't sure the platform would work as well as it did for a for-profit firm like ours since it's largely used by non-profits for fundraising, but there were no issues at all. Very reliable and mostly intuitive. They have ample documentation, help videos, and great support. We added premium support since it was our first time using it and I would recommend that for large events. Aside from the older looking web templates, and export-based reporting, I'd give Panorama an A- on their auction solution.
Pros
Secure and stable platform, customer support, online auction capability, overall value
Cons
Antiquated reporting, web templates are outdated, lack of truly responsive design for various devices, jumping between private/public auctions caused some confusion
Reasons for choosing Panorama
Ultimately, it came down to Panorama's strong IT platform and ability to comply on all fronts with our firm's requirements. The value for the cost was excellent, the people were helpful, and the platform met our functional requirements.
Anonymous
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
July 2018
We wanted to move to the Cloud version but the feature we needed membership was available
We used the desktop version for 7 years to manage donors, donations, memberships, classes and events
Pros
Nothing, we wanted to move to the version but the features we needed were never converted. We asked numerous times when membership would be available and never heard back.
Cons
Didn't convert the features were needed to the new version and no one could give us any idea when the features would be available. We converted to NeonCRM
Cheryl
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
November 2022
Customer Service
Thank you for the opportunity to offer highest praise for [SENSITIVE CONTENT] for the professionalism and expertise providedto me as I navigated through the FrontStream creation of our annual solicitation letter. In utilizing Quick Assist,he skillfully made corrections and edits to the format that allowed me to learn in the process. The technical staffat FrontStream are attentive, prompt in response, and most knowledgeable.
Pros
NA - I don't know and am unable to answer this question.
Cons
NA I don't know and am unable to answer this question.
Chris
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
July 2022
2022 Ride
Pros
URL assignment to registered riders helps
Cons
The software is not user friendly for the lay person.
