Based on the feedback we received from our event participants, the software has been very easy to use, which is very important to our Charity.

I signed on to this program because it used to be FirstGiving and they had a very responsive support and customer service department.

No customer service other than emails. Adding additional institutions go into a black hole with no follow up by CS.

I love the software, I run an event entirely on my own each year & the platform is so user-friendly.

I like the setup and ease of entry of donor information and tracking how much donors give.

I never feel like my questions are irrelevant. The support team helps me learn more about the program, which I am very thankful for.

I am less than two weeks in and very frustrated.

The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.

It's clunky, hard to navigate and use, expensive. The user interface looks and feels very dated.

I have had to complain twice about the same technical issue. The problem takes weeks to get fixed.

Effective, courteous and well explained, excellent customer service.

It's low cost, it was easy to put the donate widget on our website, you can store a fair amount of information in donor profiles.

It's very user-friendly and easy to navigate and share with others.

Some parts of the interface don't work and it takes weeks for the company to fix. Only three customer service people tend to the entire country; very poor efficiency.

This is one of the most easy fundraising software programs to master. Super user friendly and easily adaptable to any event or organization.

I like the support team and the reasonable cost. I also like the way reports are set up and accessed.

Easy of use still learning all of the uses and how to use it best for my organization and my board members.

Sometimes the grids can get complicated and hard to see, and sometimes it is difficult to look things up if you are unsure what the exact spelling of something is.

Thanks for all the support... every time I called I received excellent customer service. The First Tee of Dallas, who has also expressed having a great experience with FirstGiving, referred us.

I have no recommendations for others utilizing this software.

We have been using Bidding For Good for many years and it just keeps getting better.

I don't like the many difficulties I had setting up site and having to rely on customer support for some of the administration.

I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year.

This product is easy to use, and provides me with a safe, secure and trackable way to make a donation.

They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud.

I have been having issues for days and no response other than one email this am saying they left a voice mail for me, when there is no record at all on my phone of a call coming in from them.

Thank you FirstGiving, but a BIG THANKS to Nick and Camille for doing such a great job everyday in helping people and organizations like the Ronald McDonald House produce successful events.

They are always a pleasure to work with and answer questions as quickly as they can.

Giftworks has been a very good fit for our small non-profit:  cost wise, ease of use, and features.

It's all online, has easy copy and paste inserts, and API access for more complex scenarios.

Bidding for Good is easy to use and looks nice to the end user.

Setting up site was far more difficult than advertised.

Customer Service is the Absolut worst!!! I have never been treated with so much disrespect.

They gave us some BS excuse about writing it from the wrong account but more than a month later and we haven't received our money and now they aren't answering our emails.

The interface feels a little clunky, which is what you'd expect in a way, but I think it can make it hard to navigate sometimes.

Our success and experience with FirstGiving has been great. One of the criteria in selecting fundraising software for our Charity was support; what type of support would be offered and at what level.

We received donations via FirstGiving. The check we received from FirstGiving BOUNCED (seriously, bounced).

I'll look to sue the company for our money back if we can't get the help we need. This is the last time we will ever use Firstgiving/Panorama.

The software is really easy to navigate, and when used properly very easy to use.

Easy to use and manage the auction from behind the scenes. Very professional platform and great support from Galabid staff.

We were supposed to be auction my prints at an event in London that was cancelled duu to Covid and then had to either postpone the idea for ages or do it online.

Great customer support from the moment we starting planning for our online fundraising event.

It was easy to use and upload items and it was easy for people to register and use. I was fundraising in lockdown for my best friend and i had no idea how i was going to run and distribute my auction.

For a small non-profit that cannot afford higher end online auction/fundraising platforms, GalaBid was the perfect solution.

Ease of use, ability to host an event and raise funds.

The team are great to work with, overall the simplicity is great, text function words well.

Managing the software (while relatively easy) on the night while knee-deep in event management would have been additional stress and burden.

Easy to use for both administrators and users, great customer support.

This was an incredible platform and i am so pleased that we used it.

Highly recommend Galabid, great platform and support from staff.

All my contacts found it easy and a lot of fun to use.

It was easy to use and navigate. The Galabid team answered any questions I had as they came up and were very helpful.

We love using Galabid each year for our Gala Dinner. The guests really enjoy using it and it is a very simple piece of software to use.

The customer facing site was attractive and its ease of use resulted in excellent engagement and results. The automated alerts to the bidders helped raise additional funds for our charity.

This is the first time we had someone buy one of the high-priced buy it now items. Really great to be able to copy and paste things from previous years.

Found it difficult to get the colour options for the main page and the lot items right - it gives several options but none showed.

This put off a lot of guests as they deemed it too much information or too much hard work when they didn't 'plan' on buying anything.

Could of had clearer information on having a silent auction and live auction integrated. This was quite difficult to understand and was not set up until the event start time.

This was a huge time saver and help. In the training, [SENSITIVE CONTENT HIDDEN] was kind and helpful.

Great service, great user-friendly system and great customer experience.

Easily customisable, excellent functionality, great account management.

I am not an IT expert, so this was great). Follow up directly before and after the auction was much appreciated as it reassured me that we were on target.

We managed to raise a lot of money through the silent auction, enjoyed working with [SENSITIVE CONTENT HIDDEN], and found the platform was aesthetically pleasing and worked well.

I love that these kind of solutions exist. I'm sure it will be a good fit for many events.

SENSITIVE CONTENT] and co. though have seen it all at this point and will be great assets to help things go smoothly for you.

Front end very slick and professional, easy to share across socials. Text messages and prompts sent to bidders helped build excitement on night.

First time in the online auction scene - very happy with the Galabid experience.

US Dollar

FrontStream’s fundraising software helps nonprofits and socially-responsible corporations raise and process more funds.

Panorama helps plan, create, execute and measure the successful of fundraising campaigns and charity events.

The interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. The software also includes a secure transaction engine that makes donating a seamless, hassle-free part of the process. Panorama creates a page with a unique web address that users can share with friends and family via email and social media.

In addition to free personal support for all their organizations, Panorama also provides reporting on all events and supporters, offering complete visibility into campaign success and donor relationships.

LongDescription

Recurring Giving

Electronic Payments

Online Giving

Payment Processing

Recurring/Subscription Billing

Live Auction

Watch List

Contribution Tracking

Social Media Management

Sponsorship Management

Registration Management

Calendar Management

Member Database

Accounting

Email Marketing

Mobile Access

Buy Now Option

Ticketing

Gift Matching Management

Grant Management

Bid Management

Mobile Giving

Membership Management

Silent Auction

Absentee Bidding

Fundraising Management

Event Scheduling

Social Media Integration

Website Integration

Budgeting/Forecasting

Alerts/Notifications

Reporting & Statistics

Attendee Management

Volunteer Management

Reverse Bidding

Event Management

Auction Management

Billing & Invoicing

Receipt Management

Pledge Management

Website Management

Customizable Branding

Reporting/Analytics

Customizable Forms

Donation Tracking

Summary Reports

Social Promotion

Online Bidding

Online Auction

Donor Management

Campaign Management

Inventory Management

Credit Card Processing

Contact Management

Contact Database

PCI Compliance

For Nonprofits

Personalization

Mobile Alerts

Online Forms

Customizable Reports

Attendance Management

Event Tracking

Data Import/Export

Email Templates

QuickBooks Integration

Event Ticketing

Activity Dashboard

Dashboard

Third-Party Integrations

Online Catalog

Time Tracking

Activity Tracking

Ad hoc Reporting

Customer Database

Campaign Segmentation

Forms Management

Email Reminders

ACH Payment Processing

Email Management

Customizable Templates

Accounting Integration

Interaction Tracking

Goal Setting/Tracking

Task Management

Communication Management

Scheduling

Volunteer Recruiting

$900 Annual Subscription Fee + Transaction and Credit Card Fees

Auction Transaction Fee + Credit Card Fee
5% + 2.5% = 7.5%

Peer-to-Peer Donation Fee + Credit Card Fee
5% + 2.5% = 7.5%

General Donation Fee + Event Registration Fee
1.75% + 2.5% = 4.25%

Email/Help Desk

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Panorama 

Live Online

Webinars

Documentation

Videos

GalaBid is a cloud-based fundraising solution that helps fundraisers streamline bidding, donation tracking and auction management operations. It enables participants to bid on live or silent auctions, attend online events, purchase tickets, process payments and track event progress through the leaderboard.

GalaBid provides a host of features such as event broadcasting, absentee bidding, remote access, automated notifications, online payments and event analytics. The application allows users to conduct live Q&A sessions, manage campaigns and interact with other members, coordinators and participants.

GalaBid lets administrators collect donations from attendees, manage volunteers, track current contributions through the donation screen and share tax receipts with donors via text or email. Pricing is available on request and support is extended via phone, email and other online measures.


Panorama vs GalaBid

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