Jitsi vs Nextiva

RATING:

4.1

(79)

Jitsi has 79 reviews and a rating of 4.13 / 5 stars vs Nextiva which has 866 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (79)
4.6 (866)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 22, 2024
May 2, 2024
Pros/Cons
  • Pros

  • This tool is an excellent option for making audio and video calls. Just create a room and post the link for anyone to join the meeting.
  • It seemed to be the least costly option for online learning, which is good. Video and chat are nice options too.
  • Cons

  • Recording is really flaky. It needs external solution (jibri) and it's failing quite often.
  • There's almost always a warning that my microphone is too loud. It's possible to clear it, but it doesn't explain how to lower the microphone level, but it's only a minor distraction.
Read all user reviews
  • Pros

  • We love the call recording function, ease of use, and friendly customer service reps.
  • Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
  • Cons

  • We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.
  • After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos