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EcoOnline Field iD vs Jolt

EcoOnline Field iD vs Jolt

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Overall Rating
4.5 (28)
4.7 (293)
Ease-of-Use
4.4 / 5
4.5 / 5
Value for Money
4.6 / 5
4.6 / 5
Customer Support
4.9 / 5
4.7 / 5
Functionality
4.7 / 5
4.5 / 5
Last Review Written
August 23, 2016
September 11, 2024
Pros/Cons
  • Pros

  • The Customer service is excellent, they do a great job of figuring out what I am trying to do and very patient in showing me how to do it.
  • It's simply a really great tool that keeps improving. Great for our needs here in Arlington - Environmental Compliance.
  • We have loaded it with thousands of machines and tens of thousands of pictures. This program is amazing for keeping track of assets and their safety status.
  • Cons

  • Internet addiction is the worst thing in my opinion.
  • And instead of being annoyed with my constant contact, she was patient and took the time to explain (and sometimes explain again) the nuances of the software.
  • I have had trouble with audits not saving after this has happened, and have had to go back and recreate an audit on a new form.
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  • Pros

  • Customer support has been very helpful to us and he is always keeping up with the workflow. Overall it has been an AWESOME experience.
  • Jolt is amazing, I've used it with several companies that I have worked for and it is the only program I CONTINUALLY RECCOMEND. Great program and even better customer service.
  • The price is great and the training/support has been top notch. There is a ton of flexibility and customization in the system and we are really excited about all of the things Jolt can help us do.
  • Cons

  • It can be difficult to delete a lost from the daily to-do checklist once it has been added.
  • This software can be a bit confusing to learn, including learning how to navigating through all of the features.
  • I thought I had walked into the wrong restaurant.
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Pricing Range
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos