--- title: "SiteDocs Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SiteDocs. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SiteDocs is a good fit for you!" source_url: "https://www.softwareadvice.com/audit/sitedocs-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Occupational Health Software](https://www.softwareadvice.com/medical/occupational-health-comparison/) / [SiteDocs](https://www.softwareadvice.com/audit/sitedocs-profile/) / SiteDocs Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/audit/sitedocs-profile/) Reviews [Alternatives](https://www.softwareadvice.com/audit/sitedocs-profile/alternatives/) # SiteDocs User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 255 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 209 reviews (82%) - 4 stars: 40 reviews (16%) - 3 stars: 6 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - SiteDocs is a leader in terms of options for providing our team's Safety and Loss Management System to their end users. - Easy to use tutorials and guides, we have had some syncing issues as well with our field guys and have been working with SiteDocs to fix this issue, i appreciate that the people helping me not only give me first steps but also other options, they are very knowledgeable and have even check back in with me to confirm if the solutions they have given me work! - With the addition of Workflow Studio to automate processes, SiteDocs has been a very solid system for us. ### Most mentioned cons - The number one critical comment I received from our employees is that the forms are not customizable, and so questions that are not always necessary have to be included in the forms. - Additionally, using project-specific QR codes for subcontractors or external workers poses challenges, especially when they are unsure how to log in. - I want some better reports with graphics. When we have our safety meeting, the reports we have so far are not user-friendly for presentations ## SiteDocs customer reviews Showing reviews 1-25 of 255 (page 1). ### SiteDocs is a simple solution to health and safety paperwork - Overall rating: 5/5 - Reviewer: Linda B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered SiteDocs has saved us so much time and money over the past four years! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SiteDocs is easy to use, forms are easy to setup, and it makes compliance and participation a breeze! #### Cons I wish there was a feature for tracking vehicle and equipment maintenance. --- ### Great System! have recommended to others - Overall rating: 4/5 - Reviewer: Corey J. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall its been great! there are lots of companies out there that are growing this type of system, and all seem to be holding SiteDocs as their main goal to beat, which isn't a bad thing! Holding SiteDocs as the standard should be an achievement to the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The custom forms, my company has several branches that range from commercial to industrial, and the forms can't be the same. However with the customizable forms, users can navigate to applicable portions using dropdowns. I have a range of employees from 20 to 60 year old workers, all found the program easy to use and simple. I also had an audit recently and the auditor was able to log into our archive and perform the audit on documentation easily, saved a pile of time. #### Cons Not much to complain about, I suppose I have mentioned this to the engineering team a few times, but when signing the form, you have the opportunity to choose anyone on/off site, so I could sign off as the CEO if I wanted. An additional layer of security is lacking there. #### Reasons for choosing SiteDocs SiteMax had features that I wasn't interested in --- ### Easy to use - Overall rating: 5/5 - Reviewer: Monica A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Creating forms is easy and it helps the field complete their paperwork in a timely fashion. We don't have to wait for them to bring things into the office. #### Cons I don't like that I have to add locations for every individual. #### Reasons for switching to SiteDocs We could do more with SiteDocs. --- ### SiteDoc Review - Overall rating: 4/5 - Reviewer: Alison C. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Ease of the program, forms are easy to build and sharing of reports automatically. No matter the level of computer skills, can be used easily, and works with all phone types. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy for field workers to use, quick reporting, can make customization and allows file uploads from individuals phones and customer service #### Cons Like most programs I think the costs could be broken down better into the user categories ranges. Is a good value, but I am always looking to lower costs. #### Reasons for switching to SiteDocs Was not working for field staff, and need a more detailed program --- ### Ease of Use, Highly Configurable, Listens to Customers, Fantastic Software - Overall rating: 5/5 - Reviewer: Dave H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered From sales to tech support, the SiteDocs team gets it. They value their customer base, listen to what we want, and deliver on expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SiteDocs is highly configurable, while maintaining an easy learning curve. They're constantly adding features, and it's a bulletproof software. #### Cons There isn't a single negative over the 7 plus years we've been working with them. #### Reasons for choosing SiteDocs Easy setup, highly configurable and provided a much smoother interface. --- ### SiteDocs is a Great Safety tool to help your business grow !!!!!!! - Overall rating: 5/5 - Reviewer: Danny N. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered SiteDocs helped me with 80% of my Jobs information and real time data Stats, I enjoyed it, and there customer service was Awesome !!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SiteDocs helped me understand and layout my Safety walks , accordingly to my jobs , incidents, Safety Refresher, Safety equipment , Investigation reports. Also it helped with Some Quality Assurance / Quality Control and also track job information accordingly. #### Cons Not much to dislike with SiteDocs its a powerful tool, to any user that can utilize this program in there wheelhouse. #### Reasons for choosing SiteDocs At the time, it fit for our needs and we used it . It helped with creating our Safety Culture and build our Business to understand Commitment. #### Reasons for switching to SiteDocs Unfortunate Are Business is turning more mainstream and is wanting all parts of construction to be transparent on one system. --- ### Site docs took our safety program to the next level - Overall rating: 5/5 - Reviewer: Herb G. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has brought our entire organization to a higher level of safety compliance without taxing the end user with a long and drawn form that they dread to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact the you can take your existing forms and checklists and incorporate them seamlessly into a living document that can be seen every day. #### Cons As a user you have to make every form that you use. If there were standard forms that could be changed by adding or subtracting a few lines to make the document yours. #### Reasons for switching to SiteDocs Our federation wanted all the affiliates to use the same program so we could get an accurate account across the country. Plus it is easy for our main office to get real time analytics from the federation. --- ### Sitedocs - Keeping Sites documents - Overall rating: 5/5 - Reviewer: Sarai C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, an exceptional experience that truly stands out! When calling for support, the customer reps are always very knowledgeable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping a close eye on our team to make sure crucial reports are completed every day, ensuring everyone stays on track and goals are met! #### Cons Incident reporting would be easier for our workers if it included a drop-down menu with all possible incident scenarios. Additionally, using project-specific QR codes for subcontractors or external workers poses challenges, especially when they are unsure how to log in. The specifications explaining "how to" need to be more detailed and clear, some older folks dont have emails and the only way to log it is with an email - we need to have an option of a phone number instead of an email. #### Vendor response Hey Sarai, Thank you so much for sharing your thoughts. I've passed your feedback over to our team, and you can expect someone to reach out soon with some options for drop-down menus and QR codes. If you need anything else in the meantime, feel free to reach out and let us know! Katherine from SiteDocs Replied May 2026 --- ### Overall good, but with small quality of life improvements needed - Overall rating: 5/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sitedocs has helped my workplace keep employees compliant and overall operate with increased safety. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the engage series because it offers a good refresher on topics topics as I build forms and improve our safety environment. #### Cons I do not like that much of the useful information that I could use day to day is locked behind analytics. I wish there were more quick to use tools to filter data on the monitor view. One sticking point ios that on monitor view I cannot filter by "date the form was completed", instead it is filtered by when the formw as last revised. not a huge issue but a small pain point. #### Vendor response Thanks so much for sharing your thoughts, Sean! I’m delighted to hear that you’ve been enjoying our webinar series, and I’ll be sure to pass your product feedback along to our team. Katherine from SiteDocs Replied May 2026 --- ### Safety Coordinator - Overall rating: 4/5 - Reviewer: Gustavo P. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its an awesome tool, helpful for all the positions in the company, we been using it for 10+ years and personally haven't had any issues with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its easier to track files and forms, paperless and accessible from anywhere. Very helpful to follow up on corrective actions. #### Cons Some specific reports can not be created. On my position I need to track my foreman's paperwork compliance weekly, a report to export with that information would be amazing. #### Vendor response Hey Gustavo, Thanks so much for your review! I've passed your feedback about reporting systems over to our team and you can expect someone to reach out to help you figure out a way to make that work. If you need a hand with anything else, you're welcome to reach out to our support team directly at 1-866-871-1892 Thanks again, Katherine from SiteDocs Replied May 2026 --- ### Program review - Overall rating: 5/5 - Reviewer: Connie L. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I have used the application for about 8 years now and it just keeps getting better. There are still some glitches but they are few and far between. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How easy it is to use both in the office and the field. Switching between applications is smooth and no loss of information #### Cons Revising of some of the documents without having to remove them and starting over. Having to sign each and every time there is a change but until each document is reviewed thoroughly it's hard to see what change was actually done. #### Vendor response Hey Connie, thanks so much for your review! I've passed your feedback about reviewing document changes over to our team, we greatly appreciate you bringing this to our attention. Katherine from SiteDocs Replied June 2026 --- ### Site Docs makes life easier for our Marine response, Medic and Rescue company - Overall rating: 5/5 - Reviewer: Daniel P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it works really well for us. We do come together as a group about 4 hrs into the shift but that's a lot of the day where we are distributed and Site Docs allows us to provide a cohesive safety message to everyone and keep inspection results in a central location. Being able to schedule weekly inspections and assign them to specific workers also works to ensure accountability. Having everyone's certifications and competencies in one place also makes compliance checks much easier then searching paper in a file folder. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Site Docs works great for our company. We have distributed crews who have staggered start times and different locations Using Site Docs allows us to get everyone on the same page with the toolbox, allows the crews to do the daily inspections of their vehicle or vessel. The inspections are logged and can be checked from the office which also allows us to check fuel states for the boats to plan fueling for the day. Being digital means there's no more lost paper. #### Cons It is fairly intuitive to get forms made and set up originally, but the more advanced areas of site docs or ways to improve it seems cumbersome to learn it. --- ### I couldn't do my job without it. - Overall rating: 5/5 - Reviewer: Scott G. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Incredibly positive. Support teams are active, when I suggest something, I feel heard. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobile and digital access to checklists, being able to access, filter and export information easily. #### Cons I wish the form builder had more shortcuts, like copying whole sections of a form. --- ### Mark Coppicus Comments - Overall rating: 4/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered The personnel that are providing support are excellent.We have had little or no issues with the system once up and running.Very good overall satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for employee.Ease of having our forms customized and new forms set up by Site Docs personnel.Resourcing setup process.Support for setup and use. #### Cons Extra charge for analytics this feature should be standard.No system to alert personnel when training is expiring, should send a notification to the employee of the training that is about to lapse. #### Reasons for choosing SiteDocs Not sure but I do know that our staff liked the customizable options and the opportunity to add pictures to inspections etc. --- ### Great value with simple rollout - Overall rating: 5/5 - Reviewer: Jodi S. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered We love the product our tracking of inspections and reporting has improved 100% and when you need to find something that happened on a certain day it is very easy to filter out and find exactly what you were looking for. The other thing the information is very to share. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like this product the best because it was easy to roll out to the field. The operators in the field get to have say in the forms we created making these documents theirs. Then they take owner ship. #### Cons When we first got SiteDocs it was being set up trial and error to see what worked best for our company and now all the forms are still visible. I would like it if there was a feature to archive old forms that will never be used again. The same with employees if you make a mistake setting up and employee they are forever there. #### Reasons for choosing SiteDocs The simplicity of the program and having to roll it out to the field. When you have to consider that everyone can not read or write well, this is easy for them to figure out. --- ### SiteDocs is an asset to our organization - Overall rating: 5/5 - Reviewer: Mark E. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Any issues we came across were addressed (mainly because we had done something wrong in setup) or the SiteDocs crew listened and updated the next version. Everything has been great thus far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SiteDocs has eliminated the paper that we used to have to fill out daily, scan, and achieve every job. Organization of all the documents and easy of use have improved efficiently along with the quality of reporting that employees do daily. Everything can be easily changed, deleted, or added depend on the site requirements. #### Cons Everything suits our current needs and I have no issues at this time #### Reasons for choosing SiteDocs The SiteDocs representative had past knowledge of other software out in the market and we had looked at other products that some of our clients had which did not meet our needs --- ### SiteDocs - 1 Stop Shop For Multi-Purpose Needs Based On Varying Departments - Overall rating: 4/5 - Reviewer: Jessica V. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have enjoyed how customizable the app is! If a feature does not yet exist, the developers have been very receptive to feedback to make it meet the needs of the end user! I primarily use if for uploading company specific resources that can be viewed in real-time by all of the assigned users. It is also how we track employee training (dates & certificates), varying audits (in-house, client, DEQ+), good catches/shared learnings, safety meeting topics & attendance (& who needs caught up by filtering & checking), & with the latest feature of editing how the menu is viewed based on location, I can allow certain documents to be the primary options for the the departments that they serve (so they are not spending field time sifting through every resource & form I have ever uploaded or created). In addition, we customize fillable forms to meet the need of the department (& can make real-time changes based on feedback). We have Project Managers who use it, HR who can reference it, Quality who performs audits on it, Division Managers & Supervisors from our Ironworking, Maintenance, Pre-Engineered Metal Buildings, & Overhead Dock & Door Divisions that utilize it, the Employee Development Manager who can initiate orientations on it, & the Safety Department who has relied on it the heaviest for the longest. It has even been the primary backing & method of single point reference for a thorough client audit that we were spot checked on, & it really streamlined the process! #### Cons The primary downside in my eyes is that the full metrics is an add-on feature at additional cost. An inconvenience is that when you use an image in a fillable form, it appears as a default in the final signed document, even if that section did not apply & was collapsed. #### Reasons for choosing SiteDocs I began with SiteDocs at a previous employer & helped build it up into the usable format it became at that time. When I moved on, it was an easy transition to want to offer the same advantage. --- ### A program I cannot live without - Overall rating: 5/5 - Reviewer: Waleed M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered One of the best safety programs, I cannot do without it in my work It helps me know the risks within the site and avoid them It provides me with important information in the field of safety #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use and availability of all required information in the field of safety It also provides you with information in the field of safety at all times without connecting to the Internet #### Cons Some languages ​​are not available when using it, which makes it difficult to understand some things And the need to translate it outside the program --- ### Brian Hlushko - HSSE Advisor for YMCA - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing! The product is always upgrading and adding helpful new features. I always get very excited when a new feature is announced (especially when its one that I suggested). The team is very kind and quick to respond to requests for help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Adaptable product. We have been able to adopt almost all of our paper forms into a digital format. This saves time in filling and record keeping. It also ensures each document is named correctly based on company naming conventions. We have utilized this software to transfer incident reporting, inspections, investigations, and much more into a digital form. #### Cons The software is missing customizable features that allow you to change the appearance of finished forms. The current style is very blocky and colorless. Allowing the user to customize the finalized forms section headers using hex codes would make the forms easier to read, and appear more complete. Also, having if/than statements in forms would allow more similar forms to be in one, making it easier for the end user to select the correct form. For example, with incident reporting, I may want specific information for medical responses compared to evacuations. --- ### Great Software and an Amazing Company! - Overall rating: 5/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Going paperless with SiteDocs has been amazing! We not only save time, but we also bring more visibility to our safety program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SiteDocs is very easy to use. I also like having the ability to build my own forms. Most of SiteDocs competitors make you send them the info and they build your forms for you, all while you wait days to get the forms built and setup. If you need to make a small change or correction, you then have to send it back and wait again. SiteDocs not only will help you with you forms, but they let you be in control. #### Cons Honestly, I haven't found any cons. Everything works the way I expect it to. --- ### Would definitely recommend - Overall rating: 5/5 - Reviewer: Nick L. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Love it. We dispensed tablets throughout our facility so all employees have quick access to SDS's, company policies, work instructions, etc. (many other features), at the touch of their fingertips. When everyone realized they were all part of safety, they started filling out forms to better our safety program for our facility, which led to breaking our company safety record. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Extremely easy to use and gets employees more engaged about safety, you do not have to be "tech savvy" to use this software and the tech support is VERY responsive when you have questions. #### Cons Small things; not being able to easily switch forms from public to private (you have to rebuild a whole new form), not being able to adjust an employee email without having to create a new profile. #### Reasons for choosing SiteDocs Ease of use and competitive pricing. --- ### Great product, even better service! - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Incident reporting and Analytics would be the most beneficial part for us! To be able to track and analyze the incidents in our large facility has been great for reducing and risk mitigation. I would also like to commend how great the customer service team is. They always go above and beyond to support! #### Cons It depends on the industry you are in and the settings you use but at times there are situations that arise that can be difficult to appeal to all. For example, when an incident report is signed it is emailed to those you specify. Sometimes those emails can be cumbersome but again depends on the industry, size of organization etc. --- ### Great User Friendly EHS Document Management Platform with Good Customer Support - Overall rating: 5/5 - Reviewer: Michelle G. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered User friendly with great customer support when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EHS Document Management. User friendly with ease of updating. #### Cons Extra cost for Analytics. Would prefer to be standard part of Platform. #### Reasons for choosing SiteDocs Unknown. I was not part of the selection team. I am part of the further implementation team. --- ### Great H&S Solution - Overall rating: 5/5 - Reviewer: Jannel M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our employees work in construction so they report to multiple locations. SiteDocs allows all employees to access the same documents and forms on every site. SiteDocs allows admin to see everything that goes on at each site and customize what is required at each site. #### Cons The documents that are stored on SiteDocs for employee access are stored on the employees' device. If this was on a cloud, it would be much better for them. --- ### Works as it should, but the annual rate increase is a bit much - Overall rating: 4/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The offline access to forms and documents is extremely useful as we do a lot of field work. #### Cons The annual rate increase of nearly $1000 was a bit of a shock with little changes that are useful to our company, but we've spent hours setting everything up and don't want to redo it in another program. Feels like a trap. #### Vendor response Dear Jennifer, We appreciate you taking the time to share your feedback. We are glad that your field workers find that SiteDocs works well offline. A simple yet powerful App that anyone can use and learn is a crucial part of our offering. There are some exciting updates releasing soon to even further enhance the field worker experience. Regarding your price, we have several package options that may be a better fit for your company if you do not feel that the features in your package will be utilized. By no means do we want you to feel trapped - we strive to provide options and provide a valuable system at a fair price. Please reach out to our support team if you would like to discuss your subscription in more detail, and we would be happy to help! The SiteDocs Team Replied March 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/audit/sitedocs-profile/reviews/?page=2) --- SiteDocs Reviews, Pros and Cons - 2026 Software Advice