About ARI

ARI (Auto Repair Invoices) is a management application suitable for individual mechanics, auto repair shops and car dealers. It offers a mobile application for iOS/Android devices and can also be accessed via any desktop PC or laptop using the Web version.

The app comes packed with various features required by users across the automotive industry, including VIN decoder, license plate scanner and decoder, vehicle lookup, service history reports, automatic service reminders for clients, spare parts inventory, accounting, reports, job cards, invoices, estimates, diagnose (such as maintenance cost, upcoming repairs and TSBs), vehicle inspections, damage reports, and online appointments.

Additionally, the app offers many custo...


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Supported Operating System(s):

Web browser (OS agnostic)

88 Reviews of ARI

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(48)

48

4 stars

(31)

31

3 stars

(6)

6

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 88 results

March 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Worth the money

Easy to access customer service and easy to use features make this a great experience.

Pros

It's easy for us to train and use. It was worth every penny spent to upgrade to this software. There are advanced features that we couldn't get with any other similar programs.

Cons

So far I haven't found any real issues that are a problem.

Reasons for Choosing ARI

Cost VS features

Response from uMob

Replied March 2020

Thank you very much for your feedback. We definitely appreciate it!

August 2020

Tiffany from Preferred Mobile Diesel Service, LLC

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Overall working well

Overall, we continue to be impressed with ARI. I am sure there are functions that we are not even using yet. Each day we learn how to maximize the system for our needs. If you have a question, the company is very quick to respond and they provide clear and concise instructions for what you are asking. Data entry is very easy and quick for adding a new customer, then adding associated vehicles as well as transition from an estimate to a job card to an invoice. Invoices email clean so long as you use the app. Avoid the desktop for this. We have several large fleets and we find the information is easy to access to multiple vehicles. You are able to quickly locate prior work as well as inspection reports. We do believe that it would be more efficient if inspections were not separate and could be associated with the vehicle under the customer somehow versus through another icon in the app but it is working as is also. We have not used the diagnostics portion yet because we work on most heavy truck but looking forward to how this may improve diagnostics for light vehicles.

Pros

Because we are a mobile vehicle repair business, we love the functionality of ARI. Job cards can be created while a tech is en route and the tech will have access to the job card before arrival to a job. The tech can then update the job card as necessary. This is a very intuitive and fluid process. We rolled ARI out on cell phones and it is working excellent!

Cons

We are still learning how to utilize the reports functions so that we are not feeling like we have to keep track of revenue, expenses, and taxes elsewhere. There are several reports however there is no single report that will give you all of this at a glance. You are able to export each report which is helpful!

Reasons for Choosing ARI

We were impressed while demoing the product. User friendly, easy to learn, intuitive to use, and functional.

Response from uMob

Replied January 2021

Thank you for your feedback. We're happy to let you know that you can now attach Inspections to JobCards, just as you've recommended. Working on better reporting!

March 2020

Jacob from Hamilton Enterprises

Company Size: 1 employee

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

March 2020

Please fix

Decent

Pros

Estimating and invoices along with profit calc

Cons

Buggy, certain makes and models not available...cant text or send estimates or invoices from desktop. Manually have to enter almost everything

Response from uMob

Replied January 2021

Hello, Jacob We are pleased to inform you that you can now send emails from the desktop version. As for unavailable makes and models, we've updated our database recently. Please update the app to the latest version and let us know if everything works!

March 2020

Dan from Jay Harris Automotive

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

ARI has saved the day

Pros

I just love this features on this program very easy to use very informative to the customer and very professional format

Cons

The only thing I would like to see what this program is being able to change a estimate into a job iog

Reasons for Choosing ARI

The reason I choose a r i is the price the ease of using the software the overall look of my estimates and invoices are very impressive to the customer the fact they can pay with PayPal has helped to increase my business income

Response from uMob

Replied March 2020

Thank you for your review. Actually, there is a way to change an invoice into a JobCard; all you need to do is open up the respective invoice, go to More Options, and select "Change Invoice into JobCard". Save!

January 2021

Aaron from Ryder Racing

Company Size: 2-10 employees

Industry: Automotive

Review Source: Capterra


Ease-of-use

1.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2021

PC comparability

Great until I realised it’s an absolute pain to use if you rely on PCs daily

Pros

Designed for the Auto field, additional boxes for vehicle info

Cons

The lack of PC comparability, I’m not interested trying to use other “apps” to make this work on my PC. Look at the Billdu software I can use this on my Tablet, IPad and PC, just login and off I go no additional apps required.

Reasons for Choosing ARI

I didn’t again harping on about PC integration

Reasons for Switching to ARI

I’ve gone back to Billdu, there platform isn’t nearly perfect

Response from uMob

Replied January 2021

Hello Aaron Are you referring to our Windows version of the Web version? You can access ARI from any device using the browser. However, for comfort, we also offer a Windows program that you can install on your PC, but it's not mandatory.