ARI

RATING:

4.55

(279)

About ARI

ARI (Auto Repair Invoices) is a management application suitable for individual mechanics, auto repair shops and car dealers. It offers a mobile application for iOS/Android devices and can also be accessed via any desktop PC or laptop using the Web version. The app comes packed with various features required by users across the automotive industry, including VIN decoder, license plate scanner and decoder, vehicle lookup, service history reports, automatic service reminders for clients, spare parts inventory, accounting, reports, job cards, invoices, estimates, diagnose (such as maintenance cost, upcoming repairs and TSBs), vehicle inspections, damage reports, and online appointments. Additionally, the app offers many customization options such as invoice templa...

ARI Pricing

ARI is offered across three pricing plans, outlined below. A free trial of the product is also available. -Free Trial -Monthly: $19.99/month -Yearly: $99.99/year -Pay Once: $350 one time

Starting price: 

$29.99 per month

Free trial: 

Available

Free version: 

Available

ARI vehicle database
Slide 1 of 5

ARI Reviews

Overall Rating

4.55

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ARI

1 - 5 of 281 Reviews

Rono

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A Salubrious, Crackerjack and Hypercautious Inventory Management Tool.

PROS

It's very efficient and easy to use.It easily integrate with other software.Online and email billing and invoicing is done through ARI to customers and this enhance time saving .It's easy to create quotes and estimates to client with ARI.

CONS

Am very satisfied with its functionality and I have nothing to highlight as cons.

John

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The best out there, period.

I've had a few issues with my software since subscribing but support has gone above and beyond for me in helping solve them, emailing me in the middle of the night and on Sundays. That level of support is something you'd expect out of a $250/month software.

PROS

ARI is very reasonably priced for the amount of features. I don't know how I managed my business without it. It's perfectly simple and not overburdened with useless features for smaller shops. No hidden or extra fees is the best part.

CONS

3 months ago I would have had a few things that I disliked about the software but with their latest update everything I wanted and more has been added. Sometimes I stumble on weird, very minor glitches but I believe it's due to me using an iPhone as none of these exist on my tablets.

Reason for choosing ARI

The price and the fact that ARI had so many included features and functions that weren't either only available on the highest plan or cost a lot extra. ARI seemed simple and was cost effective.

Reasons for switching to ARI

I needed a software better aimed at auto repair while also not breaking the bank (quickbooks $10/mth)

Rick

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Better for small not busy shopd

Paid for the full version as the trial doesn't let you use all features. I thought that was the point of a trial. I will not continue with Ari. They need a little more development

PROS

Has everything one could need and more.

CONS

Not user friendly when creating invoice or estimate, data entry too many steps and too many different windows

Reason for choosing ARI

I have not, I will not be continuing with ARI

Reasons for switching to ARI

Auto leap is too expensive and doesn't offer different teirs to purchase like shop monkey

Richard

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2023

Used to work alright until it was updated. No longer allowed access

It’s been a long road with this system. It’s terrible for accounting. And it’s a real pain after invoicing to close a repair order. Nothing works automatically.

PROS

Inexpensive but I’m learning. Going to get a real invoice system now.

CONS

After update no longer allowed access. It’s rather embarrassing in front of clients. This will NEVER happen again cause I’m done.

Reasons for switching to ARI

Price. But I’m going back to Mitchell. They never lost my invoices.

Vendor Response

Hello Regarding the latest update, you need to go to ARI Settings/ Import Data and follow the instructions there to import all your data from the older version. This new update comes with much faster servers! Let us know if you need our support at contact@ari.app

Replied January 2023

Brittany

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Diamond in the R

At first I thought it was a waste of time and deleted the app (tried the app first), then I came back to it after a couple months, and used it sparringly, but now we use it much more. The features have grown, and continue to grow. I think this software is going to be among some of the big name ones, so jump on board now and help make it grow to one of the great ones.

PROS

I gave this software a chance 3 different times, and I'm honestly glad that I did. The features have grown exponentially in the last year. They offer so much more than just invoicing and work order management. The marketing, financing, obd2 scanner, it's all great.

CONS

Could be more customizable all around, or more user friendly. I wish the customer and vehicle would sync a little more easier than they do now.

Reasons for switching to ARI

We were sick of using multiple softwares for everything we needed. Price was also a major reason we switched to Ari, the price is unbeatable.

Vendor Response

Thank you very much for your support over the years! We will continue to improve upon our customers' feedback while keeping the same price!

Replied February 2023