--- title: "ARI Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ARI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ARI is a good fit for you!" source_url: "https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auto Body Software](https://www.softwareadvice.com/retail/auto-parts-store-software-comparison/) / [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/) / ARI Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/) Reviews [Alternatives](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/alternatives/) # ARI User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 661 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 466 reviews (70%) - 4 stars: 157 reviews (24%) - 3 stars: 30 reviews (5%) - 2 stars: 8 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The integration of parts tech makes it extremely easy to estimate and invoice parts along with labor brought into the invoice from simple explantations, plus adding vehicles into the system just by using the license plates, my customers love the portal to be able to view there invoices and pay them prior to coming to get there vehicles - They speed up writing estimates, repair descriptions, and customer communication to the point where it honestly feels faster and more efficient than some of the larger legacy systems like Mitchell or ProDemand for day to day workflow management. - Car Information: The VIN decoding and vehicle database are highly accurate, ensuring you have the right mechanical specs and service history before starting a job. ### Most mentioned cons - Inventory management in keeping records of what you order, how the inventory gets into the system and creating duplicate parts in inventory where one should be able to trace back to the work order/invoice is not available. - I’m having issues with my inventory being correctly accounted for some invoices don’t update my inventory when they get switched from estimates to invoices - Cannot use telematics API to get info from truck into the program and coordinate proper preventive maintenance ## ARI customer reviews Showing reviews 1-25 of 661 (page 1). ### ARI For the Win!! - Overall rating: 5/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using it on and off since it was created. I love it. The updates keep it competitive at an extremely attractive price point #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros More features. More intuitive. The earliest version was rudimentary but effective. Now I almost feel as if I'm using a full business suite #### Cons Needs more service affiliates. Would like to see ALLDATA and maybe Identifix partnerships. Also a more refined labor guide. For free I understand the hassle of MOTOR though #### Reasons for switching to ARI Price/features --- ### Super awesome for work flow - Overall rating: 5/5 - Reviewer: Chad S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Highly efficient and helpful, always new updated and improvements, support from staff, overall game changer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for mechanics service advisors and managers and customers all in one portal and digitally shareable #### Cons Looking forward to more integrations and leads through the service and maybe the option to make it more personal #### Reasons for choosing ARI Cost, updates, integrations, appeal, ease of use #### Reasons for switching to ARI It wasn't auto specific, it wasn't easily integrating, the forms were choppy, ARI much smoother interface and easy to navigate --- ### It’s OK but it could be better… a lot better - Overall rating: 3/5 - Reviewer: Caleb F. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All in all it works OK feels just a little clunky and is not customizable enough. Everything functions pretty well for the most part that I have been experiencing more and more glitches as I use it and the ability to customize particular functions of the customer facing applications is Paramount for the business that I’m building, but I can’t seem to use the features and functions I would like without hitting walls and red tape. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The client portal is pretty nice and accessibility across multiple devices is great. The interface and UI is OK for now. #### Cons Customization of the client portal needs to be more granular. Meaning I need to have all control over how long the appointment windows are for the customer and personally I would like more granular web hooks for individual features to add onto my personal webpage #### Reasons for switching to ARI They were far too expensive and had 1 million features that most shops never even look into because they’re unnecessary --- ### Honest review from a mobile brake repair service owner - Overall rating: 5/5 - Reviewer: Albaraa A. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm extremely satisfied with ARI during the period that I have been using it and I plan on continuing to use it in the future. I look forward to the future updates! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about ARI is the amount of features if offers for the price point, I like the integrations that ARI offers, it makes everything much easier and I don't have to navigate to multiple software which is a huge plus. Another aspect that stood out to me is the customer support, the response time is extremely quick and very open to feedback, they have been really helpful and the response time makes work so much smoother and quicker. I also love the fact that ARI offers a client portal and customer relationship management features. Overall I'm very impressed with the quality and service that ARI provides. #### Cons Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.) The license plate decoder is also buggy at times when pulling vehicle information. #### Reasons for choosing ARI Similarity in features and the price point. #### Reasons for switching to ARI Affordability as well as the similarity in features. --- ### Competes with other shop management software for a fraction of the price. - Overall rating: 5/5 - Reviewer: Geoffrey P. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have been very impressed with ARI. They are on par with the more expensive guys for a fraction of the price. They are always making improvements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ARI has been a great investment for my business. As a startup, I needed shop management software to keep my on track, but couldn't afford $300 per month or more that other companies charge. I settled on ARI and am so happy I did. For a fraction of the price, I can track customers, vehicles, payments, and workflows. ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders. ARI also integrates with Square, QuickBooks, Mitchell 1, and Parts Tech. I love the parts tech integration because I can order parts right from my estimates. They are also quick to respond to customer support. #### Cons ARI offers A LOT for the money, and as a result, there is some stuff I don't use. A good example is the Invoice status menu. ARI offers 11 different statuses for invoices but I only use four or five. I wish these features were customizable. #### Reasons for choosing ARI I chose ARI for the price, but am glad I did. ARI has been an affordable, yet robust solution for my shop needs. --- ### GREAT PRODUCT - Overall rating: 5/5 - Reviewer: Dennis H. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had the program for at least 3 years now. I love the program and all of the features. Glad I found it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's an all in one product with great support when you need it. It's just great, period. Easy to navigate. #### Cons When you go to a site to check pricing or info and navigate back you have to log back in. I know it's a security issue and good for my security but it is annoying. #### Reasons for choosing ARI COST! The competitive program was very expensive --- ### Easy, fun, good for the price. - Overall rating: 5/5 - Reviewer: Darrin T. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with it and is easy to use. I wish there was a more robust accounting system, but for $50 per month that’s great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The integrated labor guides page is quick and easy, but best thing is that when an item is not available, the request labor guide section at the bottom is quite accurate at pulling up correct procedures and labor times for the customer. #### Cons The outside purchased parts added doesn’t have a feature that makes you receive the part before invoicing. So if a part is ordered for an invoice and it has not been added to accounting or lost, the invoice can still be processed leaving a discrepancy. #### Reasons for choosing ARI It was less expensive and was geared toward a small business with low employees --- ### Great automotive program. - Overall rating: 4/5 - Reviewer: Yusuf O. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the program even with the upgrades. I wish I had time to research them and be able to utilize them. I like that we only have to pay once a year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Works well. Does the job as needed. Love the picture and plate of the vehicle. Simple to use once you get used to it. #### Cons It does not populate all clients, vehicles... You have made upgrades. But some are not useful and you have to be careful where you click. #### Reasons for switching to ARI Too much money to keep it updated. Does not recognize newer vehicles. --- ### Great value - Overall rating: 5/5 - Reviewer: Adam L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good would definitely recommend for someone starting out. If you use apple devices almost a must compared to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and quick. Helps with writing job cards and intergrations are very helpful. All in one place not bouncing around. #### Cons Sometimes it refreshes while writing an estimate. Sometimes it seems slow but that could be my internet. #### Reasons for choosing ARI Price and ease of use when needed does everything I need it too --- ### Simply Awesome! - Overall rating: 5/5 - Reviewer: Alan S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ARI has been great. I am constantly getting comments from customers saying how they like the customer portal. They are able to access invoices, request service, and keep track of all their vehicle maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system is very easy to use and also very customer satisfactory. The variety of options given for the low price is definitely worth the value. Workflow is easy to manage and labor guides are pretty accurate. #### Cons I honestly don't see anything that I don't like about ARI. Everything from adding clients to accounting is very easy to do. #### Reasons for switching to ARI Cost was my main focus. If I can put money back into the shop and still manage all my day to day, while staying customer focused, then I am happy. --- ### Rating from On The Go Auto Repair - Overall rating: 4/5 - Reviewer: Gabriel B. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have really enjoyed ARI! I was offered a deal from all data to purchase their shop management software but the price was just not in my budget but ARI makes it possible to cover myself and the business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the option for customers to sign R/O’s on their own devices. We also have enjoyed the integration tools that allow us to use square with the invoices for payment. #### Cons I think that a great feature that would help me would be to add a way to link your google business profile for the reviews. Also, adding a text campaign option to send out mass messages would be great. #### Reasons for choosing ARI The price point was more affordable for my business and it allowed me to integrate my payment software seamlessly! --- ### Satisfied RV tech - Overall rating: 5/5 - Reviewer: Barry P. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best sales tactic I've seen. Sent it free, get invested, offer a lower price than any competitor. Well satisfied with product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to to set up and use. Can use my own code system for parts set up. No required add ons. Great product. #### Cons Some customization I'd like but may be a familiarity thing for me. Example: Is is possible to put my logo on the text message appointment set up vs ARI? #### Reasons for choosing ARI Price, features, ease of use. I was set up and billing within 8 hours or less. --- ### Great product - Overall rating: 4/5 - Reviewer: Cory B. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have been happy with the experience. It’s easy to use and most issues I have had seem to have been fixed already. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The invoices are very professional and customizable. I like all of the options it has, it’s pretty much all I need for my small business. #### Cons I wish it had more features like canned jobs and that it would ask which part up you want for parts when adding them. Automatically instead of having to select each item if you don’t want to use your matrix. #### Reasons for choosing ARI Price is the main reason. This program seems to do most of the same stuff. --- ### Great start up option - Overall rating: 4/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good so far but because it doesn’t have more explanation on how it works I might not keep it long term #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of creating RO using license toget information and being able to work on the phone through text make it very user friendly #### Cons Accounting side of software doesn’t make it easy to transfer to QuickBooks you should be able to automatically finish something and it transferred or give you the option to transfer immediately #### Reasons for choosing ARI Price and that I can do almost everything on my phone --- ### GOOD PRICE AND WORKS WELL WITH QUICBOOKS - Overall rating: 5/5 - Reviewer: dean r. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GREAT SO FAR! IVE BENE USUNG IT A COUPLE MONTHS REALLY LIKE PARTSTECH SUBMIT A QUOTE AND GO ABACK INTO THAT ESTIMATE A COUPLE WEEKS LATER AND AFTER CUSTOMER ACCEPTS AND THE PARTS ARE RIGHT THERE JUST ORDER EM IN A FEW CLICKS REAL TIME SAVER #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros EASE OF USE, WORKS WELL, VERY NICE TO SYNC WITH QB AND SMS QUOTES AND INVOICES, TIME TRACKING FOR JOBS. MAKES THE SHOP MORE PROFITABLE ALL AROUND #### Cons COULD USE SOME MORE HELPFUL THINGS LIKE WIRING DIAGRAMS AND DIAGNOSTIC CODES , AND TORQUE SPECS ECT. #### Reasons for choosing ARI THE PRICE MAINLY IS THE MOST REASONABLE FOR WHAT I NEED OTHERS WERE 400 PLUS A MONTH I CANT AFFORD THAT --- ### Efficient and price conscious - Overall rating: 5/5 - Reviewer: Anahisa C. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far it has been a good experience. Seeing a lot of value in having access to the labor guides. And the inspections. Once we organized it to meet our needs it makes going through the inspections a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The price point and the ability to play with the system before committing to the purchase was crucial for our small business. The ease of use and learning how it works was very easy and efficient. #### Cons It doesn’t work as well on IOS so we typically have to use it in the shop laptop. But it works great on windows. #### Reasons for choosing ARI The ability to test the product before committing --- ### For the price it’s unparalleled! - Overall rating: 4/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are satisfied with the product for the price. I would not pay much more for it before using a service which has better support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It’s an inexpensive alternative to the other shop software. It helps me keep track of our appointments. #### Cons It’s difficult to use for me. It’s hard to elaborate on the things I like least. However getting to maps from the appts is ridiculous. Requires to many presses. #### Reasons for choosing ARI I chose Ari because I was able to implement without pressured sales teams --- ### Great vehicle management - Overall rating: 5/5 - Reviewer: Amber P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall easy, user friendly, with a lot of great features. Workflow, timeclock, job card, and fleet management, have been very helpful. At a reasonable price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We appreciate the workflow and fleet management features. Very handy to be able to track by vehicle or agency. #### Cons Still working on getting the invoice system to look how we want. But that is probably an us issue and we will get it. #### Reasons for choosing ARI More designed for our use and more affordable --- ### SGC Review - Overall rating: 4/5 - Reviewer: Kevin S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped scale my business to a nother level only moving forward from here , support team has been helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the vehicle saved under each customer. And in comparison to other types of shop programs I feel this is a great competitor price point. #### Cons Takes a bit of time to go through and learn each individual element of each area of the program - not so much streamlined as others seemed in some aspects almost like a dated software #### Reasons for choosing ARI Price point and differing features - ability to scale my business with minimal startup --- ### Best Cost Effective Shop Management Software for Independent Shops - Overall rating: 5/5 - Reviewer: Tyler S. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ARI has been extremely positive. I run an automotive service business and efficiency matters a lot when you’re balancing estimates, invoicing, customer communication, scheduling, and repair documentation all at once. ARI simplified that process and made everything much easier to manage. Before using it, a lot of time was wasted jumping between different systems or manually keeping track of customer information and repair history. ARI centralized everything into one platform and made the workflow far more streamlined. It helped my business look more professional while also improving organization and saving time every single day. One of the biggest strengths is that it feels built for real world shop workflow instead of being overly complicated. The software is straightforward, fast, and easy to learn while still offering powerful features. The AI tools especially help speed up writing estimates and repair descriptions which saves a surprising amount of time throughout the week. For the price, I honestly think it delivers more value than many larger and more expensive shop management systems. I would absolutely recommend it to independent shops, mobile mechanics, or anyone starting their own automotive business who wants a professional system without spending a ridiculous amount of money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ARI has honestly been one of the best investments for my business. It has saved me a huge amount of time by keeping everything organized in one place instead of bouncing between paperwork, text messages, and multiple programs. The workflow is clean and easy to use, which makes creating estimates, invoices, repair orders, and customer communication fast and professional. The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication. That alone cuts down wasted time massively. What really surprised me is how useful the AI features are. They speed up writing estimates, repair descriptions, and customer communication to the point where it honestly feels faster and more efficient than some of the larger legacy systems like Mitchell or ProDemand for day to day workflow management. For a smaller shop or mobile business trying to stay efficient without spending a fortune, ARI is extremely cost effective. Overall it helped me operate more professionally while actually reducing stress and saving time. #### Cons The biggest thing I wish ARI had is the ability to upload or attach videos directly into estimates, inspections, or customer communication. Photos are great, but being able to send customers videos of noises, leaks, suspension movement, or live diagnostic findings would make communication even stronger and help build more customer trust. Other than that, there are a few small areas where additional customization and deeper workflow integrations could improve the experience even more for advanced users, but nothing major enough to outweigh the benefits of the platform. Overall the downsides are minor compared to how much value the software provides. --- ### The Other Guys Repair - Overall rating: 4/5 - Reviewer: Brandon R. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experiences with Ari have been very positive there’s a few kinks that would make my experience better but the application is constantly being updated and worked towards a better product and if you need assistance a real person comes in and helps you in the chat box, I’d recommend this application today tomarrow and I’m sure farther down the road to anyone starting or running a automotive business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integration of parts tech makes it extremely easy to estimate and invoice parts along with labor brought into the invoice from simple explantations, plus adding vehicles into the system just by using the license plates, my customers love the portal to be able to view there invoices and pay them prior to coming to get there vehicles #### Cons I’m having issues with my inventory being correctly accounted for some invoices don’t update my inventory when they get switched from estimates to invoices --- ### The best App for the automotive industry - Overall rating: 5/5 - Reviewer: Mario M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I wish i would of stumbled across this app a long time ago. Honestly this app is where its at. All the features especially when diagnosing and the built in AI helps a lot when i cant come up with a good solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything, i honestly cannot find anything wrong with this app. It has helped my business grow and keep up with my clients and scheduling jobs. #### Cons Nothing everything on this app is great, the price is amazing and affordable, at first i was hesitant but i made the right choice and would do it all over again in subscribing for this app. #### Reasons for switching to ARI ALLDATA was by far getting too expensive. --- ### Thanks ARI - Overall rating: 5/5 - Reviewer: Ethan C. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ARI has greatly increased my ability to grow as a business and helped me learn as a technician and owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the structure of the interface. It makes building a job card from just a parts list and invoice a breeze. Having the labor hours on hand anytime has really help me to stop shooting myself in the foot when quoting jobs. The professional look of the invoices has also help to grow my business from a guy who can fix stuff to That Technician who can fix anything. #### Cons What I liked least about ARI would be the only down side and that's paying for it! Duh hahhahahahaha --- ### User friendly software integration and great customer support - Overall rating: 5/5 - Reviewer: Spencer C. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy using this software as it is user friendly and integration aspects are definitely geared towards running a smoother workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software. I like how you can integrate everything together. Parts, labor, vehicle information all at your fingertips. And they keep coming out with new updates and tweaks. #### Cons While the desktop version is hands down the best, the mobile app seems to be bit lacking maybe due to the slightly different navigation through it. --- ### ARI IS GREAT - Overall rating: 4/5 - Reviewer: FRANCISCO M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ITS A GREAT SYSYTEM. WE HAVE JUST STARTED USING IT AND MOST OF THE TABS ARE EASY TO USE AND NAVIGATE #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros THE EASE OF USING THE SYSYTEM AND ENTERING CARS AND CUSTOMERS IN THE SYSTEM. ITS VERY SIMPLE AND ONCE YOU LEARN THE ARI TABS ITS GREAT #### Cons FINDING HOW TO BE ABLE TO DELETE AN ORDER FOR PARTS. CANCELING THE PARTS AND TAKING OUT OF THE SYSYTEM IS ODD ## More reviews [Next reviews](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/?page=2) --- ARI Reviews, Pros and Cons - 2026 Software Advice