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> Reviews of Shop-Ware. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Shop-Ware is a good fit for you!

Source: https://www.softwareadvice.com/auto-repair/shop-ware-profile/reviews

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Shop-Ware Reviews

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[Overview](https://www.softwareadvice.com/auto-repair/shop-ware-profile/)

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# Shop-Ware User Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(132)

4

(27)

3

(3)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.8

Functionality

4.5

* * *

### Pros

"The tracking system inside of it is amazing and can’t be tampered with."

"Shop ware's interface and automation makes managing orders and customer's communication really, REALLY easy."

"Communicating with customers is super easy getting repair orders approved is amazing."

### Cons

"There is not a "set alone" button for estimating when customers call over the phone looking for a price- you have to enter ina name everytime just to look up labor to give someone."

"The cheapest tier is kind of expensive for startup businesses with low capital, valued at $250 per month"

"The layout isn’t as good as other billing programmes ive used"

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Shop-Ware Reviews, Pros and Cons - 2026 Software Advice