--- title: "GoodSync Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GoodSync. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoodSync is a good fit for you!" source_url: "https://www.softwareadvice.com/backup/goodsync-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Continuity Software](https://www.softwareadvice.com/business-continuity/) / [GoodSync](https://www.softwareadvice.com/file-sync/goodsync-profile/) / GoodSync Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/file-sync/goodsync-profile/) Reviews [Alternatives](https://www.softwareadvice.com/file-sync/goodsync-profile/alternatives/) # GoodSync User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 99 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 3.9/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 59 reviews (60%) - 4 stars: 29 reviews (29%) - 3 stars: 5 reviews (5%) - 2 stars: 2 reviews (2%) - 1 star: 4 reviews (4%) ### Most mentioned pros - All changes/deletions are synced with seconds to minutes (rarely when there are very large files, over 1 GB), which is totally acceptable to me. - Automatically uses VSS to great effect, effortlessly copying locked files. - It was easy enough for me to install, and I scheduled a session to fine-tune it with a support rep, which went very well indeed. ### Most mentioned cons - Not listening to suggestions for improvement and treating you like you are a no-no. - error messages can be confusing when file sync is not successfulsync can be slow for large folders with few changes - Me: I have a license for GoodSync2Go V9, but can't find the download file on your website. ## GoodSync customer reviews Showing reviews 1-25 of 99 (page 1). ### Easy to use product that gets the job done - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered saved us alot of time and actually worked better than expected for the doctor. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Using this product with the built in scheduler and it works very well now for several years. Implementation was simple as it does compare new to already existing files that you already have in the directories. I setup a simple task for the radiologist here and he was very happy with the way it synced up the data for him in both realtime and on a schedule. Overall I would recommend this product to anyone. Shows you a list of what was copied too that is quite nice. #### Cons Some of the tasks can be kind of complicated to setup. You have to think about the file extensions and how you want to setup the transfer and where it will reside. Takes some trial work to get things going sometimes that what I am saying. --- ### The best synchronisation software available. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reliable backup to cloud and synchronisation between sites and to laptops. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Reliable synchronisation allowing good automation options, filtering and an excellent choice of target clouds. #### Cons Inability to synchronise the same set of data simultaneously means that complex setups have lots of failures until a job "gets its slot". In particular backup jobs should be bale to run without locking everything. #### Vendor response Hi there - thank you for taking the time to provide a review. Locking GoodSync job root files/folders is imposed so the folders / files we are syncing / backing up are not altered during the process. If any changes happen during this lock, they will be picked up when the next sync / backup job runs. Removing this lock is not recommended, but it can be done. Under Left / Right side of GoodSync job Options, check the box "No GS_Data folder here". Again, please note, that we do not recommend removing this lock. Replied January 2018 --- ### Awful. Complete waste of money. - Overall rating: 1/5 - Reviewer: David S. - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered I developed great experience with debugging and anger management. It inspired me to scout the market for other solutions, and it encouraged me to learn rsync as a substitute. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It's easy to delete. That's about the best thing I can say: it can be removed by simply dropping it in the trash. #### Cons I have used GoodSync on and off for several years. Here's my typical experience: * I install the latest version of GoodSync. * I encounter various intermittent errors. * I delete GoodSync and use another solution. Why do I keep going back? Because I paid for it, and I cling to the hope that they will eventually make it *minimally* effective. No dice. It remains as much garbage as it was when I purchased it. Examples: * Locks up while attempting to sync to a folder. Just becomes totally unresponsive. The process needs to be killed, and often the machine rebooted, to recover from the lockup. * "Undefined Error: 0." Constantly. This is GoodSync's version of "An error occurred." Don't bother emailing GoodSync customer support - they don't know and won't help you. * Sync jobs just fail, spontaneously, mid-sync. The sync is running perfectly, the volumes are both still available... and it abruptly stops. * The network browser is overdesigned and overcomplicated. All you want do is to specify a URL, a username, and a password. Sometimes it accepts the settings. Sometimes it just retains the old settings, and barfs out random error messages. I give up. They are never going to make this software to minimal usability. I have scoured all of my computer systems of this bloated trashware. Don't make the same mistake I did. Don't waste your time, and don't give this developer money. You will regret every dime and every moment you spend on this garbage. #### Vendor response Hi David - We have escalated your support ticket and we have reached out in an attempt to resolve the issues listed in your feedback. Replied August 2017 --- ### Perfect tool to selectively backup and sync data - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoodSync is one of the most complete solutions for selective backups and folder sync across local networks. It provide a classic 2 sides interface (sources > destinations) and a bunch of parameters and checks to perform file validation during reading-writing processes. Recommended as an alternative to cloud sync services within LAN. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Fine tuned tool for selective backups and folder sync Several triggers can be set up Impressively detailed time scheduling for periodic activities Supports syncs and backups across network devices #### Cons Not for non experienced users GUI is improvable Maybe a wizard could help to make it more user-friendly --- ### Instead of saving data on 2-3 places, I can sync different clouds, save spaces. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is great, but once I format my computer and reinstall it, it again asks for license and I've to contact customer support, but I am hopeful this will be resolved soon, and you'll link the license to my IP. It saves a lot of time for me. I love the easy to delete function that features with this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Everything that I need about my backup data. I desperately needed to sync it to cloud and back to my PC without any other software installation. GoodSync does it. I never delete the files here, just to be sure that I don't need them anymore. I can customize sync options to different hard drives and that's the part I love most. #### Cons It took me too long to set up as it is pretty slow in getting installed. Free utilities are also present, but with same features, and automatic exception handling can really cause problem sometimes. One of my files was deleted not to be found again :-( #### Vendor response We're very sorry to hear about your file. Regarding both the lost file and the setup time, please feel free to contact our support team if you haven't already. A representative is always more than happy to assist. Thank you! https://www.goodsync.com/php/gsss/main?lang=en Replied April 2018 --- ### GoodSync is a great way to implement a 3-2-1 backup solution. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered GoodSync is a great file backup management application that makes it easy to backup my files. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros GoodSync allows me to backup by computers to my NAS and to my Cloud Storage provider Backblaze without hassle. I can easily set it up for unattended backup and have email alerts sent in case of a problem. Also it works on Linux! #### Cons I don't have any issues with the software, but the settings could be a bit more descriptive to ensure I know what they do. --- ### After extensively trying GoodSync and other similar syncing software, I have found the app to marry. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My stuff is in perfect sync and so are my backup drives! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like its ease of use. Menu design, the option control is probably my favorite because I am very technical so I need the control over everything and all know what it's talking about. #### Cons I can't say there's anything that I don't like. It syncs FTP, Cloud, physical drives, I mean everything with speed an precision. I suppose it can have a more simplified user interface? --- ### Always a solid product! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Simple - it does the job, both to sync and copy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up with an intuitive interface. Can either backup files to another volume or synchronize files between two volumes. #### Cons The enterprise version seemed quite expensive as compared to the standard version, especially since I'm simply copying files from one server to a second. --- ### Works as advertised - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Speed, configurability, Cloud Connections, visibility into what it's processing, works in the background, easy to setup #### Cons The inability to start and stop jobs based on a time schedule. Inability to have multiple clients syncing from the same drive/folder without having to re-analyse every time. --- ### Very Reliable - even in poor connectivity/remote environments - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Reliable! It is easy to set-up and once in place it consistently does what we need, regardless of size or connection speed. #### Cons I would like to be add some additional features in future releases. --- ### GoodSynch -- equals piece of mind - Overall rating: 5/5 - Reviewer: Steve S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. See above. Basically I run a home based business that is heavy on word documents, correspondence, and background information and GoodSync gives me great piece of mind. I tried online backup and it was more trouble that it was worth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I started Sterling Public Relations in 2002. All of my company files were first on a desktop and then on successive laptops. I'm talking all files including accounting files, news releases, feature articles, planning -- everything. If I lost files, I'm out of business or at least significantly hurt. Over the years I tried online backup. It never set up properly or quit after a time. The big boys like Drop box, simply were not right for me. I have massive amount of files and many links to web background. I finally decided to buy a portable hard drive and look for a software solution that would automatically backup my files. I found GoodSync in 2016. Now every file I save is automatically backed up a few seconds after I save it. It's really like magic. When I travel I take my external hard drive with me in my computer case. Whenever I buy a new computer, I put GoodSync on it. I also have my personal files backed up and kept sperate from my business files. My wife, who works with me, has GoodSync on her computer. All of our family photos, at least the electronic ones, are backup through GoodSync. Great product. Reliable. And worth its weight in gold. I do not worry about losing my files. And not worrying is a big stress reliever. #### Cons Not too much to complain about. I am not the most computer savvy person. It was a little hard for me to set up. But not anything terrible. It was more me, then the package. #### Reasons for switching to GoodSync It never worked because of the volume and types of files --- ### A MUST for everyone backups made EASY! - Overall rating: 5/5 - Reviewer: Sherry F. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My life is better with this software. I have never had a bad experience. I am constantly recommending it. I believe everyone should own it. If your hard drive crashes, you are screwed... unless you back up regularly. Good Sync only updates the most recent file. There is no need to resave a file that has not changed, so the process is very fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is simply amazing! The user interface is easy to understand, no instructions needed. Simply browse to select folders. Sync in either direction, exclude specific files or file types. Very easy to customize how to handle. Create multiple tabs allowing more specific customization of your back-up. I do mine daily - onto a flash drive, and I have 4 tabs... one of which pulls files from another computer in my network at home. The cost is minimal, but the benefit is worth it's weight in gold. #### Cons Nothing.... I have used it for 15 years now... only wish I discovered it before then! --- ### GoodSync - Does Not Sync Extended Attributes and Tech Support Is Rude and Uninformed - Overall rating: 3/5 - Reviewer: Donald C. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered GoodSync has a slick website that promises a critical feature that they can't deliver and thier tech support is rude, unhelpful and technically out-of-date. Applications from other companies support syncing Mac extended attributes over SMB to a NAS albeit with a worse UI and poor documentation. I really wanted to like this product and even offered a suggestion for a workaround but they weren't interested. Here is one response a GoodSynch tech to a carefully crafted question from me that contained relevant log entries and observations. All of his responses were similar, no matter what information I provided. Tech: yes, you NAS does not support any such thing. you need to backup on Mac to actual disk formatted by Mac. NAS is not a Mac at all. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed. #### Cons The GoodSync website clearly states that Mac extended attributes are preserved during file syncronization. This is absolutely not true if you want to sync to or from network attached storage devices (NAS). I engageded thier tech support team and provided them with detailed information concerning the problem and was answered by someone using incomplete sentences saying that I couldn't sync from a NAS using SMB because MAC extended attributes were not supported by SMB which hasn't been true for several years. I politely pressed the point and tried to get the request escalated but the tech just blew it off. I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work. #### Vendor response Hi Donald - we're very sorry to hear you had such a poor experience, and we want to assure you that we take technical issues, as well as specific requests very seriously. If you can please reply with your email address or ticket number, we will ensure it is properly escalated and addressed. Thank you. Replied February 2019 --- ### A Great backup and Sync software that replaces a DAS - Overall rating: 5/5 - Reviewer: Hany A. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Flawless, manual or Automatic (Scheduled or on change) Synchronisation; it can replace a Direct attached storage with RAID 1 configuration; it also displays a summary of the changes from the source to the destination with plenty of criteria like propagate deletions at destination, or choose to leave any deleted file at destination, or even keep the deleted files for a certain period of time in case they are needed again; can be scheduled to automatically synchronise source with destination upon file change or new file addition; multiple Synchronisation or backup jobs can be created; #### Cons it is not easy to arrange the jobs in the required order --- ### A product that does what it says - most of the time - Overall rating: 5/5 - Reviewer: Grant M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We do rely on the product as an alternative to One Drive, which we found to be completely unreliable. GoodSync is far more reliable, documents the work it is doing really well, and provides mechanisms to overcome issues more robustly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros The interface is great - comprehensive, giving you the details of what's going on Performance is great - doing live syncs happens quickly and does not degrade performance noticeably #### Cons Integration with One Drive is not reliable. At times the connection breaks and the syncing stops. The Central Management of clients also does not work when using a One Drive as a target for syncing. #### Vendor response Hi Grant - thank you for taking the time to provide feedback. We have passed this information along to our support team for further review. Replied June 2019 --- ### It's What The Name Says: Good! - Overall rating: 5/5 - Reviewer: Joshua E. - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software caters to a small niche, and it caters to it well! (Or, "good."). I have yet to find a backup/syncing software that is both powerful and easy. Honestly, I have yet to find many that work period! While Goodsync is a paid option, it's ridiculously affordable as far as software goes. I highly recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cheap. Highly affordable. Customizable (e.g. Create routines, specific sync jobs, etc...) Updated CONSTANTLY. (I don't even say this exaggeratively: I think this software receives more frequent updates than any I know. Which is reassuring with software that you're trusting with daily automated tasks especially ones likely involving the backup of your life's data.) #### Cons While I think the UI is pretty outstanding relative to the challenge it's trying to solve, it can still be daunting at times. When you're reviewing the sync analysis for thousands upon thousands of files, it seems like there might be a slightly better way to display things to the user to inform them of important notices, etc... --- ### GoodSync has been working very well for me for several years. - Overall rating: 5/5 - Reviewer: Michael B. - Industry: Online Media - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Automated backups and consolidated cloud storage software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using GoodSync for all kinds of automated local and cloud backups for several years. Any issues I've run into have been minor and when I've contacted customer support they're usually very good about getting back to me with fixes and update me regularly. It's very versatile and reliable software that is pretty easy to set up. #### Cons When updating to new versions automatically, the software sometimes fails and you need to re-install the update manually. Not a huge deal but kind of annoying that it still happens from time to time. --- ### It used to be good - Overall rating: 2/5 - Reviewer: Raymond M. - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered It used to be good, but then one day just decided not to work. I contacted support and got an immediate response informing me that they do not support the older version. I updated to the latest version. Unfortunately, that version has never worked. It crashes every time. (it also crashed on my other devices, so it's not a problem with my computer). I contacted support again and they asked for a log file which I provided ..... That was the last I ever heard from them. I used their "Goodsync Support System" online to provide my log file on the 4th, enquire the progress on the 7th, ask how long I need to wait for a response on the 12th and now, on the 19th, inform them that I've had to purchase an alternative program. (which, incidently, has been excellent ... but I can't name it here as you would think I'm only writing this to promote it) #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I liked that I used to be able to sync my computers so that I had the up to date 'picture' when I travelled. #### Cons Not very user friendly. Very time consuming to setup. Often took multiple attempts to sync files. #### Vendor response Hi Raymond - We're sorry to hear that you've been experiencing some issues with GoodSync and we certainly want to continue to assist until they are resolved. We're unable to locate any existing tickets within our support system (using your name), so if you can please add the information from your review into a new ticket or reply with your existing ticket number, we'll ensure it's addressed. Thank you. Replied September 2018 --- ### a robust tool - Overall rating: 4/5 - Reviewer: Francis A. - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros when the product is set you can trust him completely. The number of options can satisfy most needs, even the most complex. Backup or synchronizations finally become reliable. #### Cons Some minor translation errors for the French version, but nothing insurmountable. #### Vendor response Thanks for the heads up about the translation issues! If it's not too much of a bother and you don't mind sending them our way, we'll gladly update. If so, you can submit them here: http://bit.ly/1L9QELn. Thanks again! Replied July 2018 --- ### GoodSync Enterprise backup software is truly a great product, reliable, versatile and efficient! - Overall rating: 5/5 - Reviewer: Tony M. - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reliable backups with great features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It provides a number of target options for backup. You can backup or sync to a local drive, a Server, web or to any Windows based device. #### Cons The software is great. However, when you uninstall it for the purpose of installing it on another system, it does not decrement the license count. You have to contact SiberSystems to reset the install count. --- ### great for syncing 2 computers - Overall rating: 4/5 - Reviewer: David B. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great backup solution #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy to sync for cloud or to another pc. Checks folders for syncing new files. easy to setup and great interface #### Cons Workstation and server licensing is different even though they use same software, could load folder with lots of files and folders faster. --- ### The product works very well and it does what it is advertised. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -no manual intervention required, once set up -sync over the internet works flawlessly -GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case - easy to set up Overall this is a great product and I am very satisfied with both the product as well as customer service. #### Cons There are only two versions available to purchase Pro (desktop) Enterprise (anything that has a server OS as an end point) There would be useful to have a Pro version that can be used on a server OS with a specific number of connections/licenses (my case) Some of the options in the GUI are not as explained as maybe they should be --- ### I mainly use GoodSync because OneDrive Sync is so unreliable. - Overall rating: 4/5 - Reviewer: Julie L. - Verified reviewer: Yes - Product usage: Used monthly for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like that I can use Dropbox to sync all my laptops and then I use GoodSync to sync specific drives back to my company OneDrive. #### Cons I was forced to upgrade to keep the OneDrive sync feature. I purchase this with my personal funds so I would prefer not to be forced into ugrades. #### Vendor response Hi Julie - thank you for taking the time to review GoodSync. Regarding OneDrive, it was originally offered as a beta feature for an upcoming version. Subsequently, once GoodSync 10 was released, upgrades were required in order to maintain this feature. With that being said, we certainly understand the need to stick to a budget and we're happy to offer discounted upgrades when possible. Please do not hesitate to contact us regarding pricing should a future upgrade arise. Replied April 2018 --- ### Fantastic. Exactly what I was looking for, and support was quick and helpful. - Overall rating: 5/5 - Reviewer: John S. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was able to keep user directories synced while we moved systems from an old server to a new one so downtime was minimized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Peer-to-peer synchronizing large server directories with enough advanced options to allow me to get the maximum throughput. #### Cons Extremely large directories take a long time to analyze. Directories that had a large volume of rapid changes overloaded the server when when syncing was set to Auto: File Change (adding a delay helped) --- ### Software performs as advertised - Overall rating: 5/5 - Reviewer: Paul K. - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It works without intervention. We can install, set to run as a service and forget it. You can choose automatic exception handling as well. #### Cons Could be a bit faster on folders with loads of files, but that is to be expected, we are talking a directory tree structure with thousands of folders and million files. ## More reviews [Next reviews](https://www.softwareadvice.com/file-sync/goodsync-profile/reviews/?page=2) --- GoodSync Reviews, Pros and Cons - 2026 Software Advice