There are very very occasional errs, People receive wrong time on their reminders.

They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.

This can be frustrating for the customer/patient and be a bad look for the owner.

Easy to use and fantastic for collecting high-quality customer reviews.

I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.

This is great for promoting my business, giving other potential clients information and a sense of familiarity that encourages them to schedule.

It’s affordable and very easy to use for my me and my clients.

Genbook collects customer reviews seamlessly, and my online reputation improved because of it. It also helped me book appointments more easily and more often, as it’s integrated with Google Reserve.

Love how you can edit pretty much everything on here. Genbook is great, always developing lore ways to simplify but still keeping it a great booking system over all.

I am very pleased with this service, I am glad I chose Genbook to start with.

I absolutely love this site. It is so easy to use and my clients say that it is so nice to be able to navigate it easily.

I love that my clients can schedule, with ease, 24/7. I have been a loyal client for over 8 years with very little hiccups.

Ve gotten very angry at times, really putting the service representative though a tongue lashing. Not because I’m mean or wanting to be a jerk, but because my business is counting on them.

Genbook is intuitive, robust and works seamlessly on my website, PC, laptop and phone. Customers have complimented its ease of use.

Easy to use, great app, great customer service, customers love it.

I appreciate Genbook for a few reasons, after the initial set up it is smooth sailing. Any issues that I did have they were very responsive.

Super simple for both my clients and for me to use. Straightforward fill in the blank fields, dependable, and I love the Google integration.

This software is intuitive and easy to use. I get compliments all the time from my clients about how much they love it.

The ease of integration into our website was a plus. The verified review feature has proved very important.

Scheduling is easy for my customers which is great, and the option to collect  testimonials have been instrumental in the growth of my practice.

My clients always praise on how quick and simple the booking process is all due to Genbook. It is also for affordable for a small business and has different options to upgrade as your business grows.

Also, I appreciate the automatic appointment reminders as well as review requests. Genbook saves me time and money and benefits my clients as much as it benefits my business.

I am a barber that uses this product daily my customers and myself love how user friendly it is to book an appointment.

Genbook has been a boon to my business. So grateful for the ease of use, and excellent customer service.

I most liked the customer service. They were very helpful and were really on top of getting my questions answered.

Overall, I have had a very good experience with Genbook. It has been a good solution for us to schedule several doctors, two massage therapists, and a hyperbaric chamber.

Ease of setting it up and ease of use. For the price the functionality is amazing and they are constantly making improvements.

That sold me. I am a one-woman business and cannot afford to waste time with poor customer service.

I work in mental health and this can get weird. That’s the downside to providing an online scheduling system – no privacy.

I can't think of anything that I dislike re: software, but dislike the occasional down-time you have experienced at times.

The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.

Great customer service and does what it needs.

I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.

Its is great for people who have personal business that they run, like hair appointments, or make up.

Solid experience overall. Would recommend for sure.

The simplicity is prominent for all individuals that schedule an appointment with Square.

The best thing about Square Appointments is how easy it is for me to book an appointment with my barber.

This appointment system has changed the way we work and increased our revenue. And the regular updates are incredibly useful, systematically solving one issue after another.

I really enjoyed using Square Appointments. It was so easy to use and I liked the entire set-up on the app.

I like the simplicity of it, it is well organized, and it is user friendly. Especially for a new business owner like  me.

Booking, changing appointments and receiving reminders is very easy and helpful. The interface on the customer end looks professional and maintains branding of the company you're working with.

I needed a way to have clients schedule consulting and also pay for the time immediately. Before I was utilizing several online platforms that were not linked.

That I was able to successfully have my clients book their appointments.

I love the ease of use as well as how it connects with my weebly website.

Maintaining appointments with other small business owners is very important for our business and community. This software helps me maximize our time together.

Once integrated into your website, this software makes it easy to schedule appointments with visitors on your site, inviting visitors to pay for the session ahead of their appointment with you.

It was not very easy to navigate at first. It was a struggle figuring out how to set everything up.

The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade.

Integration with existing Square account and website, ability to customize list of services and prices.

Our organization uses other Square services - payroll, point of sale, etc. Square products  are generally easy to use.

The product has been a good fit for my company.

US Dollar

Genbook is a smart and simple all-in-one online appointment scheduling and business management solution that helps entrepreneurs in personal services build a better business experience. 

Genbook eliminates distractions and helps entrepreneurs build their brands, book more clients and create memorable experiences. 

Since 2006, Genbook has helped over 22,000 small business entrepreneurs reach their greatest results.

LongDescription

Employee Management

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Rescheduling

Access Controls/Permissions

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Credit Card Processing

Wait List Management

SMS Reminders

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Scheduling

Data Import/Export

Promotions Management

Multi-Location

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Online Payments

Performance Metrics

Credit Card Management

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Contact Database

Employee Scheduling

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

For Barbershops

Genbook's pricing starts at just $25 per month (annual). There are no hidden fees or surprises. All features, all bookings and all email and text messages are included in every plan and we offer a no-obligation free 30 day trial.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Genbook

In Person

Live Online

Webinars

Documentation

Videos

Square Appointments is a cloud-based appointment management solution that enables professionals to manage bookings, appointments, generate leads and accept payments. The solution suits the needs of retailers of all sizes in a variety of service industries.


Square Appointments enables customers to book appointments on the go for single or multiple locations. Moreover, the solution allows customers to make prepayments for scheduled appointments. Users can review their calendars from any mobile device and plan the day accordingly.


The solution sends automated notifications to clients for appointment due dates via email or text message. In addition, trainers can make notes while servicing clients for future reference. Square Appointments enables customers to make credit card payments.


Square Appointments enables marketers to run promotions and loyalty programs for potential and existing clients. The solution integrates with Square Point of Sale, QuickBooks and Xero.



Treatment Planning

Patient Records Management

Customer Surveys

Faculty/Staff Management

Booth Rental Management

Digital Signature

Electronic Signature

Online Registration

Calendar/Reminder System

On Call Scheduling

Transaction History

Attendance Tracking

No-Show Tracking

Class Scheduling

Payroll & Commissions

Room Booking

eCommerce Management

Mobile Signature Capture

Customer Support

Booking Notes

EMR/EHR

Rate Management

Routing

Service Catalog

Marketing Automation

Mobile Grooming

Class Management

Physician Management

Mobile App

Progress Notes

Accounting Integration

Patient Management

Commission Management

Facility Scheduling

Reporting/Analytics

SOAP notes

Payroll Management

Staff Management

Third-Party Integrations

Check-in/Check-out

Loyalty Program

Membership Management

For Medical Spas

For Pest Control Companies

For Yoga/Pilates Studios

Job Management

Practice Management

For Physical Therapy

Individuals: Free/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe
2–5 Staff: $60/month, processing fees starting at 2.65% + 10¢ per tap, dip, or swipe
6–10 Staff: $110/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe
10+ Staff: Contact Us

Genbook vs Square Appointments

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