--- title: "Trafft Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Trafft. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Trafft is a good fit for you!" source_url: "https://www.softwareadvice.com/barbershop/trafft-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Trafft](https://www.softwareadvice.com/barbershop/trafft-profile/) / Trafft Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/barbershop/trafft-profile/) Reviews [Alternatives](https://www.softwareadvice.com/barbershop/trafft-profile/alternatives/) # Trafft User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 49 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 46 reviews (94%) - 4 stars: 1 reviews (2%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Trafft provides an exceptional experience with their Scheduling Software, offering an intuitive, user-friendly interface that expertly combines simplicity with powerful features. - Add-ons and integrations offered key features for me and it's very easy to set up and translate content. - Features and integration with Zoom, Google Meet, Zapier and booking calendars ### Most mentioned cons - Also, every time a usability issue is raised, the answer seems to be “it would require a complete redesign.” - The Zapier integration is rather limited still, because it doesn't let you send information from custom fields/questions if you have a short questionnaire after the booking calendar - It's been mentioned and requested for over a year and they've not yet figured out a way to handle refunding. ## Trafft customer reviews Showing reviews 1-25 of 49 (page 1). ### Zero Regrets. It's paid for itself already. My favorite purchase of 2022 so far! - Overall rating: 5/5 - Reviewer: Raymond P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been fantastic. I really have zero complaints. I needed a flexible booking service that was modern, simple, elegant with custom fields, sms/email notification reminders and follow ups and a system to handle payments without hassle while being easy for a visitor to navigate. Trafft aced everything. My only grump right now, is looking at the feature requests, I seen many that've been stagnant for over a year, particular features, that could be easily integrated/implemented but have not been....for a long time. It makes me question if any of my own suggestions will ever come to fruition. I know it takes time, but some of the features, are make or break, they're......absolutely necessary for some businesses. They've come a long way and you can see that via their roadmap, they're trying and that, is really what counts. I just want to see them try with some priority to some rather basic feature requests. Then...tackle the more complex, less time sensitive ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of setting Trafft up is my favorite part. You don't need to fumble with anything, it's all very easy to set up and manage. It's modern, very slick interface, love the dashboard and virtually every feature is self explained. They've done a fantastic job annotating things to make them easy to understand. #### Cons First, the inability to refund. This, is a major issue. It's been mentioned and requested for over a year and they've not yet figured out a way to handle refunding. This absolutely needs to be addressed. Second, there's a few features, that really need to be added. 1. Disable On-Site payment PER service. 2. Option to only pull / charge funds AFTER the appointment has been approved. 3. Show Payment Form (On-site, Debit/Credit) within Appointment Details - How did the customer pay? 4. Fees for cancellations and terms/conditions for cancellation/refunds. 5. The ability to show visitors when you're Available / Not Available - easily fixed with a Landing Page Redirect or a toggle for NOT Accepting Appointments. 6. The mobile scrolling, needs a little bit of code love. It sometimes, hangs in an iframe when the user is scrolling. Other than these few things, Trafft is perfect. #### Reasons for choosing Trafft Trafft stood out. There were a lot of features provided with their basic offering that others weren't offering. I do wish that they'd allow for us to have 15 features/integrations on the Tier 1 plan though, instead of making us buy two codes. But....it's absolutely still work it with one. The features that my specific plan comes with, really suited my needs and the purchase didn't break the bank. I enjoy supporting active developments and seeing products come to their maximum potential. Trafft, was already doing well but from the looks of it, they're bound to be the best booking system hands down. No doubt. #### Reasons for switching to Trafft Bookafy, even though I was an early adopter, they sort of told their user base to kick rocks after switching up their pricing/service plans. I thought that I was getting custom fields with my purchase of their AppSumo deal and upon noticing some time later and requesting why that wasn't available , I was told to upgrade. It was a bait and switch. Upon purchasing Bookafy, they said "all future features and updates" during the time they were running their promotion, well....that didn't hold true. A year or so later, they stiffed early adopters with a subscription plan and left out a few core, fundamental features that pretty much, everyone needs for a functional booking system (custom fields). Everything was dandy...up until then. Thus, making the purchase void of any use. Hence, I was very pleased to find Trafft. They, included custom fields. Thankfully. Now lets hope they don't do what Bookafy did with the bait and switch. (I know someone @ Trafft is going to read this. Don't. Do. It.) Be good to us Sumo-lings. Don't betray us like some of the other vendors have. Take care of us and we'll happily continue to fund your venture. :) #### Vendor response Thank you, Raymond, for this detailed review. Wish you many many bookings. Replied November 2022 --- ### Great Booking Platform and Support! - Overall rating: 5/5 - Reviewer: Sofia T. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Great Booking Platform and Support! I recently moved from another platform to Trafft as I run a multilanguage business and Trafft seemed to be a great alternative to improve some of the challenges I had with the other one. I'm very pleased with the overall. It offers a huge level of customisation, where I can set my agenda with my domain, set notifications to be sent from my account and a very user friendly and quick way to translate every content which is what I was looking for. The UI displays beautifully and the custom options available allow me to manage my services very smoothly. Had an issue with an HTML iFrame code and the team was amazing providing me support and helping me out resolving it. Great price, great customisation and great support....happy customer :D #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The level of customisation is amazing. Support team is quite responsive and supportive. I love how simple it is to handle a multilanguage service and being able to set my booking site and set notifications via my own email. Add-ons and integrations offered key features for me and it's very easy to set up and translate content. I also love the UI presentation and being able to custom it to be consistent with my website. #### Cons Not cons but improvements I'd like to see, like not generating invoices if services are free, would be nice to be able to edit price of a service when the booking is set from admin in the platform and having a notes/comment available to add notes to the client when booking. #### Reasons for switching to Trafft vCita fee was too high and some of the features were really not used by clients, although I considered them a huge plus (ex: messaging service, for example). On the other hand, I had to create a service per language and couldn't edit notifications to be set on different languages easily --- ### Good concept, but feels developer-led rather than user-focused - Overall rating: 3/5 - Reviewer: Anna B. - Verified reviewer: Yes - Industry: Veterinary - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve been using Trafft for several weeks. The idea is good and it covers the basics, but in daily use it still feels rough. The mobile calendar is the biggest pain point – it’s not compact, and it’s impossible to get a quick overview of the day or week without endless scrolling. For anyone running multiple appointments, that makes the system inefficient. Another issue is the inability to show service descriptions directly on booking cards. Every time something like this is brought up, the response is the same: “it would require a complete redesign.” That line has become their default answer to nearly any usability feedback, which says a lot about where the product focus is. It really feels like the roadmap is driven by developers with a product-centric mindset rather than product managers who look at it from a user’s perspective. The priorities seem based on what’s easiest to implement, not what actually improves everyday workflows. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Clean interface, fast setup, and good potential. The core idea of simplifying scheduling is solid, and the basic flow works reliably. #### Cons The mobile calendar is very limited - no compact or full overview, which makes managing appointments harder. Also, every time a usability issue is raised, the answer seems to be “it would require a complete redesign.” That’s become their go-to excuse instead of addressing actual UX problems. Various smaller bugs. #### Reasons for choosing Trafft The choice is not final. If key usability issues remain unresolved, I will most likely switch to another platform. --- ### Great Customizable Scheduler. - Overall rating: 5/5 - Reviewer: Andrew R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customizable Great customer service Many integration options #### Cons The pro of customizing also means I need to do a lot myself. Though this is also rewarding. Some features I'd like aren't there yet, but Trafft is open to updating things so could come in time #### Reasons for switching to Trafft Acuity was too expensive and didn't offer much --- ### One of the best booking software - FORGET CALENDLY - Overall rating: 5/5 - Reviewer: Diana R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Affordable and with great functionality. Super happy! #### Cons A little time consuming for setting up certain functions like custom notifications #### Reasons for switching to Trafft Key reason was the price of Calendly (value for money given the functions available) --- ### Excellent experience with Trafft for online appointment scheduling - Overall rating: 5/5 - Reviewer: Mauricio A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After using Trafft for around 10 months, I cna confidently say it has been a great asset for our agency and our clients. The platform ongoing updates have made it one of the most robust tools for managing online appointments across various business types. Although there are a few customization limitations, Trafft remains an indispensable toool for effective online appointment management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Trafft has been an outstanding tool for online appointment scheduling for our clients over the past 10 months. It has been constantly updated over that time making the tool even better and more complete. Trafft now stands as one of the most complete tools for managing online appointments for a wide variety of business due to its extensive features, integrationes and options. One of the best features for us as a digital agency is the agency dashboard, which allow us to manage and access all our clients accounts, enabling each client to have their own portal. #### Cons A few minor cons of Trafft include the inability to customize the client's portal with their own logo and colors, as these settings are currently configured for all accounts from the agency portal. Additionally, while the form can be customized, it lacks the ability to be divided into multiple stages like Typeform or Paperform, this limitation can make the registration process overwhelming if more information is required from the clients. #### Reasons for switching to Trafft I wanted a more robust tool for online appointment. --- ### I love the customization - Overall rating: 5/5 - Reviewer: Tanya S. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used a lot of apps, especially scheduling tools. They are the lifeblood of my business. I tried out Trafft thinking "this can't be for me - I'm a service/consulting pro". I thought it was more for brick & mortar businesses like salons. Boy, was I wrong. I love that Trafft has so much included - and that you can customize literally everything, including the email & SMS notification wording (which is a big deal for me since I like communications to be in my brand voice). It's easy to set up. I was up & running with my own domain & SMTP email and had about 5 different services ready to book in just a few hours. Yes, I recommend this as a scheduling tool. Great app and it will replace two others I had before! #### Cons Nothing critical I can think of. I would like more of a one-click option to create a booking link for each calendar. #### Reasons for choosing Trafft I got a great deal, and I also love that Trafft allowed for greater flexibility with the branding and appearance of my booking pages. #### Reasons for switching to Trafft The other program did not allow any customization of the email notices. The emails were incredibly bloated with too much info that got lost for my clients. #### Vendor response Thank you so much for your detailed review. Wish you many many bookings. Replied September 2022 --- ### Really good software with a lot of potential - Overall rating: 5/5 - Reviewer: Marek K. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. Stellar customer support. Integrates with your calendar. Automatic reminders. It's got everything you might need in a booking software #### Cons There were some glitches with calendar sync and email notifications, but these were solved within a few days by the support team. The Zapier integration is rather limited still, because it doesn't let you send information from custom fields/questions if you have a short questionnaire after the booking calendar #### Reasons for switching to Trafft Amelia didn't have automatic reminders built in, and it wasn't looking like they were planning to develop them #### Vendor response Hi Marek, Glad to hear that you like our product and that you are satisfied with our support. Wish you many bookings. Replied March 2022 --- ### Traftt opened up a whole new world of coaching for us. - Overall rating: 5/5 - Reviewer: Abhi B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Trafft has been a great addition to my consulting business. Using Trafft, I was able to easily set up a booking website, where clients could come, and book 1:1 coaching sessions with me. Since it already has calendar integration and payment gateway built-in, it saves a lot of back and forth on getting confirmed bookings. Love the product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Easy scheduling - Single view team-calendar - Ability to add multiple employees - Setup multiple locations - Create new services mapped to each location - Integration with Stripe - Setting availability/leaves on the calendar - Booking Website #### Cons - Ability to customise a few elements, like, footer on the booking website - Booking website needs a host page #### Reasons for choosing Trafft - Unique features, like, a single view calendar and locations - Ability to create dedicated, nice-looking pages for each service - Map different services to different locations/employees #### Vendor response Hi Abhi, Thank you so much for your kind words and for the review. Wish you many bookings. Replied July 2022 --- ### Very capable and affordable appointment booking software - Overall rating: 5/5 - Reviewer: Erik W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Setting up appointments with people, especially in different time zones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Trafft is easy to use and configure. It's all pretty intuitive and it works well for team calendaring too. #### Cons It is relatively new so it took some time for features to be rolled out, but it's got pretty much everything you need. We are still happily using it. #### Reasons for switching to Trafft Calendly was boring. It worked but it didn't continue to innovate. Also, the way it managed meeting types was a bit awkward #### Vendor response Thank you so much for your review :) Replied May 2022 --- ### Amazing! Very proactive team - Overall rating: 5/5 - Reviewer: Miryam F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Amazing! They are adding more and more features every month and integrations with other platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their proactive team actively develops the product and listens to their client's needs. #### Cons It is not connected to Trustpilot yet... --- ### Full-featured online booking system - Overall rating: 5/5 - Reviewer: Vance W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive and I would highly recommend Trafft to anyone who's looking for an online booking system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Trafft isn't any onling booking system with ridiculously low limits. They are generous with limits even on the free plan and affordably-priced tiers, and the number of integrations despite their age in the market is very impressive. The webhook feature recently implemented is a game changer because it opens up a lot of possibilities. We don't have to rely on Zapier for simple API calls anymore and can use Make (previous known as Integromat) instead and save on software costs. #### Cons I'm nitpicking but certain features are still not fully developed. For example, every employee/staff/service provider can only be tagged to a single location. In theory, this makes sense since one staff can only be in a single location at any one time. However, in cases where a business offers online appointments/events, for eg. teleconsults, Trafft should allow assigning more than one location. #### Reasons for choosing Trafft Cost and use case #### Reasons for switching to Trafft Cost and limits #### Vendor response Thank you so much for your detailed review. :) We wish you many bookings. Replied October 2022 --- ### Great tool for coaches and online practitioners - Overall rating: 5/5 - Reviewer: Kristin K. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I love the ease of use and how easy it is for potential/clients to book sessions. The interface is clean and appealing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It is easy to use and has great features like automated emails, multiple services and easy set-up payment. #### Cons I wanted to use two different Trafft platforms for two different services. Both were hooked up to my main google calendar. Unfortunately, Trafft does not work with two users hooked up to one calendar, nor was I able to connect my zoom to more than one Trafft account. This was a huge disappointment. Another issue I had was that when I disconnected my google calendar and then reconnected it, ALL my existing bookings were lost (in google) and would not re-populate when I reconnected it. This means that I had to manually add all the existing bookings in my google calendar in order to not experience double bookings in the future. Customer service is OK, but not really fast or going the extra mile. #### Vendor response Thank you so much for your review. Replied May 2022 --- ### Traffic- powerful and affordable - Overall rating: 5/5 - Reviewer: Kathleen T. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience. Powerful and easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the cloud based component. It gives you employee packages up to unlimited employees #### Cons When Initially loading it can be slow at times #### Reasons for choosing Trafft Cheaper and liked some features better than competitors --- ### Funcionamiento del software - Overall rating: 5/5 - Reviewer: Oscar O. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered muy buena #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Facilita la gestión de reservas para las empresas #### Cons algo complejo de configurar si no estas familiarizado con este software --- ### Great Program for Schduling - Overall rating: 5/5 - Reviewer: Nena H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very responsive to my support questions on customization of colors and times and are looking into the glitches I notified them of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love this program, super clean, easy to use, great support, great features, and a nice booking page. #### Cons I do not like that I cant set the availability by service. I also notice some glitches overall. They are;t anything that have affect usability yet. #### Reasons for choosing Trafft Pricing and ability to book and pay. #### Vendor response Hi Nena, Thank you so much for your review :) All the best. Replied December 2021 --- ### Trafft makes managing our tutoring program so much easier - Overall rating: 5/5 - Reviewer: Pierce W. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent app! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a small nonprofit, we can't afford to waste time scheduling. This app let us focus on more important things. #### Cons This software met all my needs, so I don't think anything really. #### Vendor response Thank you so much, wish you many bookings! Replied October 2022 --- ### The booking app I've been waiting for! - Overall rating: 5/5 - Reviewer: Marianne C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Beyond the ease of use of the software, their customer support has been really good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their whole set up is great. There's a well organized dashboard that is easy to navigate. The email set up is great with pre-written emails that are customizable and you can add in your own custom emails. Setting up the services was also easy and they show up clearly and well organized on the booking app itself. It is very easy on the client end to sign up for appointments. #### Cons They don't have iCal integration yet so I needed a work-around via google calendar. So it is doable until they have that. They also don't yet have a way to pick an override date for events. Being a single employee business, I don't need the employee management items. #### Reasons for choosing Trafft The features provided for a great price. #### Reasons for switching to Trafft Calendly has refused to do coupon codes for the whole time I have been with them (nearly 2 years) even though on their community pages many people were asking for them. They are also not inclined to add a set up for a recurring event that happens on a weekly basis. It's a whole work around to set up the email workflow for the reminders and other associated emails AND you have to figure out the timing of all the emails manually yourself. #### Vendor response Hi Marianne Thank you so much for your detailed review. This means a lot to us. Wish you many bookings. Replied October 2022 --- ### Great product - Overall rating: 5/5 - Reviewer: Katja D. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really love Trafft. Luckily I was able to purchase it on a one-time payment. Otherwise it would still be cheaper than the system I used before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of setting the website up. It is simply to fill in and to create various appointment options easily. #### Cons In the beginning I could choose 10 different feature options but now I can't choose anymore. Please sort that out!!! #### Reasons for choosing Trafft I simply can't get to grips with Calendly #### Reasons for switching to Trafft Paying £££ yearly versus a one-time payment --- ### Scheduling software in a class of its own - Overall rating: 5/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered One aspect that truly sets Trafft apart is their top-tier customer service. Their team is proactive, attentive, and always willing to go the extra mile. Any questions or issues I've had were addressed promptly and professionally. It's clear that they prioritize customer satisfaction above all else. Trafft effortlessly takes the hassle out of scheduling, making it an ideal choice for those seeking a time-saving, efficient solution. I wholeheartedly recommend Trafft for anyone in need of a robust and easy-to-use Scheduling Software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Trafft provides an exceptional experience with their Scheduling Software, offering an intuitive, user-friendly interface that expertly combines simplicity with powerful features. #### Cons I haven't found anything I don't like with trafft #### Reasons for switching to Trafft I just wanted a change and I really liked the look of the booking experience with Trafft, once I got into the product back end I was very impressed and found everything so intuitive --- ### Trafft- THE ANSWER TO YOUR BOOKING NEEDS! - Overall rating: 5/5 - Reviewer: Marvin F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered It was a sign of relief! I was with another application last time before I switched and it was a headache both the price and the workaround. With trafft, all I just do is copy and send, and voila- customers pay! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firsthand, there were pailful of questions as I was new to the app. Later on, everything was a piece of cake. Most especially that support was there to lend a helping hand. I in fact had to cancel my web developing because of this! I got what I'm looking for! PS: I like the Pending status settings! #### Cons not that I don't like... maybe some more features like the Philippine Payment Gateway, and some that I already suggested (like the image upload as response and part of custom field). Also, the text notification, I just suggest it's a bit cheaper :) #### Reasons for switching to Trafft Not user-friendly. Bugs happen a lot recently Support took so long to reply #### Vendor response Thank you so much for your detail review. Glad to hear that you are enjoying using Trafft. Wish you many bookings. All the best, Replied June 2022 --- ### Trafft-amazing!! - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Think Tanks - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing... Seriously. That is exactly the right word... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Before using Trafft, I tried other "similar" tools such as: Calendly, TidyCal, Zoom.ai, and others... If you compare the features side-by-side... Like me, you'll likely realize that Trafft stands head-and-shoulders above these other tools. There is little comparison really. From adding coupons, to group bookings, to crafting a complex series of notification steps --- Trafft is a flexible booking engine that is designed to act as a funnel.. I really can't say enough about their library of add-on features, their responsive client support, their beginner-friendly U/I... Wow. Wow... Wow... Both my wife are huge fans!! Keep up the good work Trafft!! #### Cons Nothing was hard. There is a bit of a learning curve, but the same is true for any new software you use for the first time. An on-boarding video series would have maybe proved helpful... #### Reasons for switching to Trafft Lacked the features I was looking for #### Vendor response Thank you so much for your kind words. Glad to hear that you like Trafft, more features are on its way, so stay tuned. Wish you many many bookings. All the best. Replied May 2022 --- ### The Perfect Booking system - Overall rating: 5/5 - Reviewer: Greg M. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It's perfect having tried lots of other booking platforms it's the best for my needs and the support is fantastic #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's quick to setup HIGHLY customisable and the development is quick and ongoing #### Cons iCal integration would be great rather than just Google #### Vendor response Thank you so much for your review. And also for the future requests, we will do our best to add it for the future updates. Wish you many bookings. Replied March 2023 --- ### Professional booking system at minimal cost - Overall rating: 5/5 - Reviewer: Linda R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I bought a lifetime offer, so I'll never have to pay again for a recurring subscription app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Features and integration with Zoom, Google Meet, Zapier and booking calendars #### Cons The jump in price to get the features I needed was double the starting place. #### Reasons for choosing Trafft Lifetime deal and had the features I needed to buy and forget about it in the future. #### Reasons for switching to Trafft I got tired of paying the annual/monthly charges - too expensive. --- ### Great Online Booking Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Wow! Trafft is a great online scheduling software that will help you and your clients book appointments with ease! I love how I can book appointments and clients can even book their own appointment. I love how I can send the links to my clients and they can book their own appointment. I also love how I can see my upcoming appointments and even create custom reports. Trafft is great for anyone who has clients or customers who want to book appointments online. Trafft is a great online scheduling software that I will be recommending to my clients! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It integrates with your website and allows you to start taking bookings online, manage appointments and invoices, and get a clear view of where your business is going. Paypal and Stripe integration is super useful, you can accept payments on booking page. #### Cons In appointment stage, it's kind of forces users to create an account. The other alternative products provide to schedule an appointment easily more than Trafft. #### Vendor response Hi there, Thank you so much for the detailed review, it means a lot to us :) Replied November 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/barbershop/trafft-profile/reviews/?page=2) --- Trafft Reviews, Pros and Cons - 2026 Software Advice