My overall experience has been fantastic. I really have zero complaints. I needed a flexible booking service that was modern, simple, elegant with custom fields, sms/email notification reminders and follow ups and a system to handle payments without hassle while being easy for a visitor to navigate. Trafft aced everything. My only grump right now, is looking at the feature requests, I seen many that've been stagnant for over a year, particular features, that could be easily integrated/implemented but have not been....for a long time. It makes me question if any of my own suggestions will ever come to fruition. I know it takes time, but some of the features, are make or break, they're......absolutely necessary for some businesses. They've come a long way and you can see that via their roadmap, they're trying and that, is really what counts. I just want to see them try with some priority to some rather basic feature requests. Then...tackle the more complex, less time sensitive ones.

The simplicity of setting Trafft up is my favorite part. You don't need to fumble with anything, it's all very easy to set up and manage. It's modern, very slick interface, love the dashboard and virtually every feature is self explained. They've done a fantastic job annotating things to make them easy to understand.

First, the inability to refund. This, is a major issue. It's been mentioned and requested for over a year and they've not yet figured out a way to handle refunding. This absolutely needs to be addressed. Second, there's a few features, that really need to be added. 1. Disable On-Site payment PER service. 2. Option to only pull / charge funds AFTER the appointment has been approved. 3. Show Payment Form (On-site, Debit/Credit) within Appointment Details - How did the customer pay? 4. Fees for cancellations and terms/conditions for cancellation/refunds. 5. The ability to show visitors when you're Available / Not Available - easily fixed with a Landing Page Redirect or a toggle for NOT Accepting Appointments. 6. The mobile scrolling, needs a little bit of code love. It sometimes, hangs in an iframe when the user is scrolling. Other than these few things, Trafft is perfect.

I've used a lot of apps, especially scheduling tools. They are the lifeblood of my business. I tried out Trafft thinking "this can't be for me - I'm a service/consulting pro". I thought it was more for brick & mortar businesses like salons. Boy, was I wrong. I love that Trafft has so much included - and that you can customize literally everything, including the email & SMS notification wording (which is a big deal for me since I like communications to be in my brand voice). It's easy to set up. I was up & running with my own domain & SMTP email and had about 5 different services ready to book in just a few hours. Yes, I recommend this as a scheduling tool. Great app and it will replace two others I had before!

Nothing critical I can think of. I would like more of a one-click option to create a booking link for each calendar.

I bought a lifetime offer, so I'll never have to pay again for a recurring subscription app.

Features and integration with Zoom, Google Meet, Zapier and booking calendars

The jump in price to get the features I needed was double the starting place.

It's a very good application, don't let the hands of the software developers be touched by a stone.

I don't like the design in this app and their pricing is high for middle eastern countries.

Great experience. Powerful and easy to use

I liked the cloud based component. It gives you employee packages up to unlimited employees

When Initially loading it can be slow at times

Trafft has been a great addition to my consulting business. Using Trafft, I was able to easily set up a booking website, where clients could come, and book 1:1 coaching sessions with me. Since it already has calendar integration and payment gateway built-in, it saves a lot of back and forth on getting confirmed bookings. Love the product!

- Easy scheduling - Single view team-calendar - Ability to add multiple employees - Setup multiple locations - Create new services mapped to each location - Integration with Stripe - Setting availability/leaves on the calendar - Booking Website

- Ability to customise a few elements, like, footer on the booking website - Booking website needs a host page

Support is very responsive and helpful. Appointment booking system is robust and feature-rich. It's very flexible in building customised appointments and extras.

Allows us to collect payments online so the clinic staff doesn't need to bother about payments when they come for appointments. It's very helpful for high volume services such as swab tests.

No open API or webhook yet, so only possible to integrate with Zapier (costly). Would be good to have webhook so we can use Integromat/Make (more budget friendly) instead.

Overall, Trafft makes a really very very good impression. If you want to manage appointments in your company, you can't and shouldn't avoid Trafft.

The simple and intuitive user interface and the management of multiple users is what puts Trafft ahead of the competition. It's really easy to use and very customizable. And then on top of that, the price, simply unbeatable! Also there is the important Google Calendar connection and synchronization with Trafft.

It lacks a mobile app for iOS but the website is super adapted to mobile devices. It would be a nice to have

Ease of use. Stellar customer support. Integrates with your calendar. Automatic reminders. It's got everything you might need in a booking software

There were some glitches with calendar sync and email notifications, but these were solved within a few days by the support team. The Zapier integration is rather limited still, because it doesn't let you send information from custom fields/questions if you have a short questionnaire after the booking calendar

Setting up appointments with people, especially in different time zones.

Trafft is easy to use and configure. It's all pretty intuitive and it works well for team calendaring too.

It is relatively new so it took some time for features to be rolled out, but it's got pretty much everything you need. We are still happily using it.

One aspect that truly sets Trafft apart is their top-tier customer service. Their team is proactive, attentive, and always willing to go the extra mile. Any questions or issues I've had were addressed promptly and professionally. It's clear that they prioritize customer satisfaction above all else. Trafft effortlessly takes the hassle out of scheduling, making it an ideal choice for those seeking a time-saving, efficient solution. I wholeheartedly recommend Trafft for anyone in need of a robust and easy-to-use Scheduling Software.

Trafft provides an exceptional experience with their Scheduling Software, offering an intuitive, user-friendly interface that expertly combines simplicity with powerful features.

I haven't found anything I don't like with trafft

It's perfect having tried lots of other booking platforms it's the best for my needs and the support is fantastic

It's quick to setup HIGHLY customisable and the development is quick and ongoing

iCal integration would be great rather than just Google

Wow! Trafft is a great online scheduling software that will help you and your clients book appointments with ease! I love how I can book appointments and clients can even book their own appointment. I love how I can send the links to my clients and they can book their own appointment. I also love how I can see my upcoming appointments and even create custom reports. Trafft is great for anyone who has clients or customers who want to book appointments online. Trafft is a great online scheduling software that I will be recommending to my clients!

It integrates with your website and allows you to start taking bookings online, manage appointments and invoices, and get a clear view of where your business is going. Paypal and Stripe integration is super useful, you can accept payments on booking page.

In appointment stage, it's kind of forces users to create an account. The other alternative products provide to schedule an appointment easily more than Trafft.

Amazing!

I love the interface, the look of my appointment page, and the ease of use for myself and clients who are booking!

Nothing! I have finally successfully replaced acuity after years and years of not finding a scheduling system that could beat it. It also integrates with my CRM SuiteDash so it makes adding appointments as new clients automated.

I love trafft! It's an amazing appointment booking system that makes my life so much easier. I can easily book appointments with my clients, and I know that trafft will handle the rest. The system is very user-friendly, and I love the fact that it integrates with my calendar. Overall, I highly recommend trafft!

Can be a bit hard to navigate but overall it isn't a big deal

The simplicity! No more endless back and forth emails to schedule meetings and events. With Trafft, you can do it all in one place, on your own terms. Book appointments, manage staff schedules, take payments with customers all within the platform and it's very flexible. We love it.

Some features are not yet implemented, such as German translation. The phone number should be defined as mandatory in the booking form. But I'm sure it will come soon.

I was a little slow to get started, but since the recurring bookings feature was added, I really dug in to things. I can't wait to start guiding clients to my booking site to schedule their programs! Also, the Trafft team was very responsible and helpful when I had trouble.

Trafft is the first online booking software (I could afford) that does recurring bookings and multiple locations exactly the way I want. My clients can choose a start date/time, and the rest of their appointments are set up at the same time for the length of their package!

Nothing really! I'm a little impatient for some of the new features, but that's my problem, not theirs!

Trafft is super for bringing order to his appointments. Especially the intuitive user interface and the individual settings are great. Furthermore, I personally like the design and the fast service.

Unfortunately, there is no mobile app, but the website is of course optimized for smartphones. An app would still be great because of notifications for appointments.

Very impressed and happy with the quality and progress of Trafft and the support team has always been excellent.

Trafft is one of my favourite and useful tools because: 1. Easy to install and use. 2. Reliable and professional quality. 3. Full of great features - better than any others I have used. 4. Great layout, versatile and works seamless with clients 5. It is always updated and improved. 6. Support help and communication is fast, friendly and excellent. 7. Not just a flash in the pan. It has been a around for a long time. (I also used it's Wordpress equivalent for many years).

I haven't found any yet. Perhaps some extra versatility in the layout would be nice - but not essential.

Very responsive to my support questions on customization of colors and times and are looking into the glitches I notified them of.

I love this program, super clean, easy to use, great support, great features, and a nice booking page.

I do not like that I cant set the availability by service. I also notice some glitches overall. They are;t anything that have affect usability yet.

muy buena

Facilita la gestión de reservas para las empresas

algo complejo de configurar si no estas familiarizado con este software

Great experience in using the product and interacting with the team.

Seamlessly integrates with calender, zoom and other solutions with extensiable features through APIs and webbooks. Excellent support from the team which has been very agile.

None at this point. Most of the features are relevant and useful and they continue to update these.

In few days i was able to automate our instructors booking process, 30 instructors and hundreds of students are now organized and managed through once central easy place. Integration with zoom and google calendar makes life way way easier. We used to waste hours each day to organize this but now we even forget about it.

The software is rock solid, even if there are few bugs here and there, the team is very responsive and fix them very fast. Customer support is amazing and they really do reply to each and every question.

No balance info for the customer so he can't pay in advance or top-up his account.

The integration of the whatssap and the sms option is a games changer.

You have the custom domain activated but you employee need to.login from trafft and not from your own white label.dashboard.

I love the setup and layout of trafft. Customer service could be better but overall I would recommend.

Design and ease of use. It works exactly how I imagine a booking scheduled should work

The payment setup. I don’t like that sensitive information for stripe and PayPal processing is required. Oauth needs to be integrated. This will improve trafft services tremendously.