Jira Software

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About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support p...

Jira Pricing

Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Available

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Jira roadmap

Jira User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 11,866 reviews

Anonymous

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

Functional and Effective but not Pretty

User Profile

César José

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

Excellent, perfect and intuitive

Pros

Before using Jira, I found it difficult to keep my team's tasks organized in a neat and visually friendly way. In addition, it provides me with many tools that help create a more productive and efficient team, and generates reports that show if the team is making real progress.

Cons

I consider that the price can be a barrier to entry when planning whether to decide to purchase the software or not, which can deprive many users of trying this wonderful tool. Also, the support one receives for the product sometimes does not solve the problems one may have while using the software.

Reasons for switching to Jira

Jira is much more user-friendly and offers an interface that is intuitive on first use.

User Profile

Meraz

Verified reviewer

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

Best-in-class and Reliable Project Management Companion

Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.

Pros

1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket. 2) Workspace is very configurable; you may customize the components of each task on your board, as well as create your own icons, labels, and automated processes. 3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap. 4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains. 5) User story statuses may be used to monitor progress and control workflows. 6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

Cons

1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation. 2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board. 3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

Reasons for choosing Jira

Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.

Reasons for switching to Jira

Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.

Ariel

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Personal review for Jira Software

I would prompt program item proprietors ought to utilize this extraordinary item for overseeing their ventures which can allow you more understanding into the advance of your venture. No question this stage is secure as well which bolsters different security offices - getting to git information with private get to keys, SSH certificates and username/password. You ought to too see to induce a trial or free account to play around with the apparatus and at that point on full fulfillment as it were it would be ideal if you go for a permit. I wagered once anybody employments this stage venture administration continuously choice will be Jira.

Pros

I adore the format, checking history. Being able to channel the assignments. And we are ready to see each comment's points of interest just like the correct date. Moreover it is truly simple drag a report Being able to open the task in a modern tab is additionally so precious. Attaching cards to each other moreover makes things simpler.

Cons

Some of the time due to the stack of errands we are taking care of it may allow us difficult time stacking a entirety page. When you attempt to look something within the look bar, it may evacuate some of the letters you're writing down may cause typo otherwise you have to be compose down the precise thing to find the right issue.

Reasons for choosing Jira

Jira Software meets the high-end needs of software teams with the power and flexibility an agile team needs to deliver value to customers faster.

Lawrence

Company size: 51-200 employees

Industry: Computer Games

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

February 2022

Jira is great PM tool for medium to large game development projects

Pros

Overall, I really like the flexibility that Jira provides. The one feature that I most appreciate when I use another PM tool is built-in support for Fix Versions. Being able to assign a fix version for a sprint and for each build, makes it easy to see all the tasks and bugs that are in a given full release or an individual build.

Cons

A lot of folks, especially artists, have a general disdain for the Jira UX. It is not as ergonomic, clean, and tactile as Trello or Basecamp. I would love it if there were a way for Boards in Jira to be as simple and powerful as boards in Trello.

Reasons for choosing Jira

Jira was simply more powerful when it came to critical QA search and reporting needs. We still use both Trello and Asana for other sub-teams but I would like to standardize on Jira over time.

Reasons for switching to Jira

Trello did not have the reporting and searching capabilities that we needed for bug workflows.

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