Jira

RATING:

4.42

(13000)

About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, o...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Jira Pricing

Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

Starting price: 

$7.50 per month

Free trial: 

Available

Free version: 

Available

Jira roadmap
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Jira Reviews

Overall Rating

4.42

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jira

1 - 5 of 11,871 Reviews

Jakob

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2020

Functional and Effective but not Pretty

User Profile

Kevin

Verified reviewer

Gambling & Casinos, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

JIRA is the best project planning and organising tool

My overall experience is excellent, it is the best project management software ever. I have used a few others in the past, but there is none that can compete with JIRA. with a integration of slack, confluence, it is very hard to refuse.

PROS

1. It is very flexible and fitted really well with agile development work. whether you are using kanban or standard sprint planning work flow, it supports all of those. 2. It is extremely useful to do project planning and creating stories, they will be saved in backlogs and you can access them with weight, estimate and priority. 3. It is quick to create a bug ticket to track bugs. 4. It is very easy to plan for a new sprint, by adding task, stories from the backlogs, it helps with the total points you want to target for a particular sprint, it automatically sum up the story points and make sure you don't over plan. 5. great report tool to help you analyse the project completion and nice burn down chart as well. To help the team retrospectively go back and review.

CONS

1. It is a big over complex by providing such flexible functionalities. But it is worth the time and learning curve. 2. As a developer, I don't have to pay the bill. But it is not very cheap if you have a large development team, the bills add up quickly.

Reason for choosing Jira

very simple task track tool, it probably helps a small agency project that would be completed in a couple months time. With large and complex projects, or bigger development teams, JIRA is the best option out there on the market right now.

Reasons for switching to Jira

it is a online saas. It has more functionalities and very flexible. It is suited for many different development processes. It speeds up project planning, sprint planning. bug tracking, deployment process, and so many more.

Setareh

Research, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Jira is an excellent tool for organizing tasks, tracking progress, and collaborating in a team

Overall, Jira is a powerful yet flexible project management software that has become a go-to tool for me. Its customizable features and ease of use make it a great choice for anyone looking to improve their project management capabilities.

PROS

I use Jira at work everyday. It helps me organize my tasks, keep track of my progress, and connect with my team more efficiently. Jira allows me to customize my workflow, issues, and fields to fit my unique needs. This flexibility helps me to avoid confusions, and improve my productivity.Furthermore, Jira integrates with more than a thousand third-party tools, such as GitHub and Slack. This integration capability is very important because it facilitates cross-functional communications.Jira's reporting features are very essential. It allows me to monitor my progress, identify bottlenecks, and make data-driven decisions. The reports can be customized and exported in various formats.Jira helps me to prioritize work, and deliver value faster. I totally recommend project managers and company employees to use Jira at work. It helps you be more productive at work.

CONS

In my opinion, there are no cons for Jira. The only thing I can mention is that the software can be overwhelming for new users due to its rich features and complex interface. It requires some training and patience to fully utilize its capabilities. However, I do not consider this as a dislike. It is a faily user-frienly software. I enjoy using Jira at work!

kartik

Banking, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

exceptional project management tool

PROS

Customizable Workflow, Its adaptability is its greatest asset. It enables users to customize their processes to meet the individual demands of their team. Projects ranging from simple to sophisticated.

CONS

While Jira is extremely strong, its comprehensive feature set might be intimidating to beginning users. Navigating the UI and comprehending all of the functions may take some time and practice.

User Profile

Courtney

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Jira is a fantastic tool for managing projects

If you need to keep tabs on reports about problems with a project or software, Jira is the way to go. Users on a team can quickly and easily share data with one another. Jira is very adaptable, allowing for seamless integration with a wide variety of different platforms. The best thing is that we have connected it with Slack, making communication much easier and saving a ton of time for everyone involved.

PROS

Project, issue, bug, task, and workflow management are all handled by Jira software. All phases of a project's development life cycle, from planning to coding to testing, may be managed from within the system.

CONS

Problems with the software cause the window to take a long time to load, and real-time updates and app integration are also areas for improvement.

Reasons for switching to Jira

It may be set up quickly and with little effort. It's making the product easier to use and offering better tutorials and guides. The same is true for internal and external collaboration. The ticketing system is fantastic, and it displays a number of useful fields (TAT, status, etc.).