An incredibly powerful BI tool - Great for MSP's
I love it, it is incredibly powerful and has enabled me to get a much better view of what is actually happening in our business, not just what I thought was happening.
It is really simple to create reports, dashboards, and gauges using drag and drop. Support from Brightgauge is really good, always responsive and friendly. Regular new feature releases keeps the product improving
You need some SQL knowledge to set up the datasets yourself. That said, Support have always created them for me when I have asked. It is definitely aimed at SMB's, so if you are looking for an enterprise-grade BI tool, this isn't going to work in my opinion.