User Reviews Overview

Feature Ratings

Ease-of-use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Ratings Breakdown

5 stars

(11)

11

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

  • Pros

  • "BrightGauge is extremely easy to set up and use. Most MSP applications have a built-in connector, making configuration very simple."

  • "The ability to integrate with multiple data sources and compile into meaningful analysis to drive visibility into our business and allow for more effective decision-making."

  • "Easily create templates and reports.This software can directly access Autotask- think they have done the mapping -therefore the reporting is very easy."

  • Cons

  • "I would like a way to do a rotating carousel of some of the dashboards. Would love to see BrightGauge sponsor a raspberry pi distribution that specifically was meant to quickly deploy signage."

  • "Can be hard to setup and I would like to see Wizards to get tasks done. Additional integrations are expensive."

  • "The reporting isn't always perfect, though that may be because of plugins or the way the reports were built."

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