# BrightGauge Software Reviews, Demo & Pricing - 2026 > Review of BrightGauge Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bi/brightgauge-profile --- [Home](https://www.softwareadvice.com/) / [Business Intelligence Software](https://www.softwareadvice.com/bi/) / BrightGauge Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/bi/brightgauge-profile/reviews/)[Alternatives](https://www.softwareadvice.com/bi/brightgauge-profile/alternatives/) # BrightGauge 2026: Benefits, Features & Pricing Wondering if BrightGauge is right for your organization? Our Business Intelligence Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BrightGauge 4.7 [(45)](https://www.softwareadvice.com/bi/brightgauge-profile/reviews/) Pricing Starting at $316.00 per month ### About BrightGauge BrightGauge is a business intelligence solution that enables enterprises to gain visibility into key performance indicators (KPIs) using dashboards, manage goals, build reports and more. It facilitates integration with multiple third-party solutions such as ConnectWise, QuickBooks, Xero, ServiceNow, QuoteWerks and more. BrightGauge allows various customer support, sales, marketing and leadership teams monitor specific business metrics using custom dashboards. It lets managers assign KPIs to team members and track progress as they proceed through pipelines, improving accountability across the organization. Additionally, it helps users create customizable reports using templates and set schedules to send reports across clients or teams. BrightGauge enables enterprises to calculate various metrics such as time, performance, support ticket resolution rates, billable hours and more. The solution is available on annual and monthly subscriptions and support is extended via documentation and other online measures. Wondering if BrightGauge is right for your organization? Our Business Intelligence Software selection experts can help you in 15 minutes or less. ## BrightGauge User Interface ## Popular BrightGauge Alternatives Main Product BrightGauge 4.7 [(45)](https://www.softwareadvice.com/bi/brightgauge-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.22Value for money - 4.55Customer support - 4.31Functionality Pricing Starting at $316.00 per month Get Price Alternative Product [Microsoft Power BI](https://www.softwareadvice.com/bi/microsoft-power-bi-profile/) 4.6 [(1885)](https://www.softwareadvice.com/bi/microsoft-power-bi-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.41Value for money - 4.16Customer support - 4.49Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) 4.6 [(2353)](https://www.softwareadvice.com/bi/tableau-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.20Value for money - 4.24Customer support - 4.49Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Canva](https://www.softwareadvice.com/graphic-design/canva-profile/) 4.7 [(13349)](https://www.softwareadvice.com/graphic-design/canva-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.61Value for money - 4.40Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Analytics 360](https://www.softwareadvice.com/bi/google-analytics-profile/) 4.7 [(8094)](https://www.softwareadvice.com/bi/google-analytics-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.66Value for money - 4.15Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [MATLAB](https://www.softwareadvice.com/bi/matlab-profile/) 4.6 [(2094)](https://www.softwareadvice.com/bi/matlab-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 4.17Value for money - 4.22Customer support - 4.59Functionality Pricing Starting at $203.63 per year Get Price ## BrightGauge Pricing and Plans Starting price: $316.00 per month Free Trial Free Version Standard $316.00 per month Plan includes: - Unlimited Dashboards - Unlimited Reports - 2 Datasources - 2 Admins - Unlimited Viewers Enterprise $436.00 per month Plan includes: - Unlimited Dashboards - Unlimited Reports - Unlimited Viewers - 2 Datasources - 2 Admins - Calculated Metrics - 25 Snapshot Gauges - Datasource Mashup - Public Gauges & Dashboards - 30 Proactive Notifications Workflows Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BrightGauge Features - Popular features found in Business Intelligence Ad hoc Reporting Benchmarking Collaboration Tools Data Connectors Data Visualization Key Performance Indicators Multiple Data Sources Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend/Problem Indicators - More features of BrightGauge Access Controls/Permissions Alerts/Notifications Charting Customizable Branding Customizable Dashboard Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Import/Export Drag & Drop Goal Setting/Tracking Historical Reporting Natural Language Search Reporting/Analytics Scorecards Search/Filter Self Service Data Preparation Third-Party Integrations User Management Visual Analytics ## BrightGauge Integrations Kaseya BMS Integration rated undefined from -1 review Simplesat Integration rated undefined from -1 review Datto RMM Integration rated undefined from -1 review ConnectWise RMM Integration rated undefined from -1 review OneDrive Integration rated undefined from -1 review PostgreSQL Integration rated undefined from -1 review See all 25 integrations ## BrightGauge User Reviews Overall Rating 4.7 Ratings Breakdown 5 67% 4 33% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.6 Functionality 4.3 Keith A. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 2 years Review source Reviewed August 2019 Great Reporting 5 I typically have used BrightGauge to keep track of my daily and monthly stats. Our service desk has set up reports so we can track our success and progress towards monthly and daily goals. The reports aren't perfect, but being an end user, it's hard for me to know if that's because of the way the report was built, a plugin, or any number of other things that could cause the issues. Overall, it's been a helpful tool for me. We do also use a few dashboards that are client facing to allow them to have an insight to issues specifically facing them. Ratings Breakdown 5 Ease of use 4 Functionality Pros: I love the ability to view live reports that change as the data changes. It's also nice to be able to cycle through different dashboards automatically. Cons: The reporting isn't always perfect, though that may be because of plugins or the way the reports were built. Read More MS Manon S. Verified reviewer Computer Software 10000+ employees Used daily for more than 2 years Review source Reviewed July 2024 Comprehensive Business Analytics Made Easy 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I can instantly see my team's performance metrics on customizable dashboards. Cons: Configuring all the necessary integrations and custom dashboards takes a lot of time and effort. Read More KK Ken K. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2019 Great Support 4 We use BG to manage our daily, weekly meeting, client reports and on demand reporting. Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: The software is easy to use, once its setup. Support is exceptional. Cons: Can be hard to setup and I would like to see Wizards to get tasks done. Additional integrations are expensive. Reasons for choosing BrightGauge As a Connectwise Partner, we had comfort in knowing it would work well. Read More RM Rob M. Verified reviewer Computer & Network Security 11-50 employees Used daily for more than 2 years Review source Reviewed July 2019 Great platform, but still needs additional features 5 This software is great for pulling in data from multiple product sources. It allows you to define gauges, and put those gauges on dashboards or reports. We initially bought it for monthly client reporting, so that we could include data on their reports from multiple sources. However, we quickly found that creating dashboards for different things (service, techs, sales, opportunities) we could reduce internal emails flying around, and help drive staff towards the items that need attention. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Love the ability to create customer reports from multiple product sources! We also love the dashboards we can make. It's helped reduce errors from missed email notifications, and instead we can work the dashboards to "manage towards green". The dashboards have really transformed the way we keep track of everything in our organization. Cons: I would like to see more information available from the different datasources. I would also like to see a greater understanding on the developer's part of the different datasources. Sometimes there are issues they just don't understand (How can a ConnectWise opportunity not have a start date?). I would also like to see better ways for mixing different types of data from the datasource. Sometimes the capabilities of the gauges can feel very rigid, and you might want to look at the data in a different way, but can't. We would love features that allow us to use the data in the way that we wish. For example, I would like to be able to look at ConnectWise activities, filter by type, and then know how long they have been in certain stages. Same thing for tickets, or opportunities. BrightGauge should give us the ability to log, and know know how long an object has been in a particular state. That would be a very powerful feature for us. One other thing that is major annoyance is there is no way to sort reports by the company they were created for. It would be such an easy thing to fix but 1.5 years later and we still can't sort on this column. This means when you are doing overhauls or audits, it's extremely difficult to know which customers have been addressed, and which haven't. Huge pain in the rear, and such an easy fix. Sometimes your PDF reports don't generate for really no reason. That is also annoying. Read More AS Alastair S. Verified reviewer Information Technology and Services 2-10 employees Used weekly for less than 12 months Review source Reviewed September 2022 A useful tool with room for improvement 4 Generally BrightGauge is a great platform. It allows us to analyse, visualise and share data on service metrics in a way that we couldn't do before. As with all products there are frustrations but we genuinely think it is a good addition to our toolbox. Ratings Breakdown 3 Ease of use 5 Customer support 4 Functionality Pros: Being able to analyse data from several sources but primarily our PSA in a graphical form is brilliant. The built in reporting tools in Manage are awkward and ugly. BrightGauge allows us to manipulate that data and display it to customers in a clear and meaningful way. Gauges are generally fairly easy to make and there is a lot of scope and depth built into the platform to create highly complex gauges. Cons: The lack of a simple OR query in gauges causes no end of frustration. Having to create layers for each query followed by a calculated metric often doesn't create exactly what we're after. It is by far the biggest drawback of this product. It would be wonderful if there were more direct integrations available with out other sources - the dropbox/Onedrive solution helps get around it but it's a bit clunky. Lastly, the formatting tools for reporting are woeful. The experience of building and formatting a report is painful. Read More MD Matthew D. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 12 months Review source Reviewed July 2023 BrightGauge is a game-changer 5 We are able to visualise many KPI's, quantities of inventories, turn-around time on tasks and many more which we use daily to make important business decisions Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: BrightGauge has been a game-changer for visualising data from multiple sources into one portal which can be used internally and also shared with clients at no addiitonal cost Cons: The gauges are quite customisable for known sources but the list of sources is slightly limited and we'd like to see more sources being added more regularly Read More Ivan M. Verified reviewer 11-50 employees Used daily for less than 2 years Review source Reviewed November 2017 Excellent Dashboard for MSPs, Great Support from Customer Service to Onboard 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Beautiful, colorful dashboard, client reports that are customizable and auto-send, and easy access to customer service staff at Brightgauge when we have an issue. Cons: Because BrightGauge works with the databases of Connectwise and Labtech, it makes the gauge configuration a bit difficult to understand. Read More Tharini D. Verified reviewer Information Technology and Services 51-200 employees Used weekly for less than 2 years Review source Reviewed August 2019 Easy to use 4 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Easily create templates and reports.This software can directly access Autotask- think they have done the mapping -therefore the reporting is very easy. Cons: For different functionalities you have to pay a different price.Costly to add new data sources Read More Hannah W. Verified reviewer Used other for less than 12 months Review source Reviewed July 2018 Can do a lot of cool stuff; great integration and customization. Takes some learning. 4 Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I love that this integrates well with ConnectWise. It seems like there are a lot of things you can do and create beautiful metrics for. I love the customization of the dashboards; it's attractive and dynamic. Cons: It's a little difficult to build the metrics at first, but I think with more practice it becomes easier. Sometimes we would notice that metrics on our dashboards wouldn't match up with our metrics from Connectwise. Read More VR Verified Reviewer Outsourcing/ Offshoring 1001-5000 employees Used daily for less than 6 months Review source Reviewed November 2018 Great Product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lots of integration (currently use with ConnectWise and Customer Thermometer) This is a company that knows how to onboard. Lot's of MSPs could learn from them. Cons: It doesn't do a 1 year review on dashboards. Read More Showing 1 - 10 of 45 Reviews [See All Reviews](https://www.softwareadvice.com/bi/brightgauge-profile/reviews/) ## BrightGauge Popular Comparisons [Microsoft Power BI vs BrightGauge](https://www.softwareadvice.com/bi/brightgauge-profile/vs/microsoft-power-bi/)[Tableau vs BrightGauge](https://www.softwareadvice.com/bi/brightgauge-profile/vs/tableau/)[Canva vs BrightGauge](https://www.softwareadvice.com/bi/brightgauge-profile/vs/canva/) [Compare All Alternatives](https://www.softwareadvice.com/bi/brightgauge-profile/alternatives/) ## Other Top Recommended Business Intelligence Software [Grow](https://www.softwareadvice.com/bi/grow-profile/) **4.4** (404) Recently recommended **3** times [Epicor BisTrack](https://www.softwareadvice.com/scm/epicor-bistrack-profile/) **3.6** (14) Recently recommended **4** times [SAP BTP](https://www.softwareadvice.com/bi/sap-btp-profile/) **0.0** (0) Recently recommended **1** times [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) **4.6** (2353) Recently recommended **0** times Stuck Between Options? 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