CiraSync is a service that just works once you have it configured and setup. Except for buying more or renewing licenses, we haven't had a need to call them. We haven't had a single time that the service hasn't worked or has been down.

We were looking for exactly what CiraSync offers. It's amazing how difficult it is to find a service that syncs the GAL to the user's People list. CiraSync does this with ease and cost effectiveness.

That's it's not free. That would obviously be the best price but obviously is not realistic. When we first got the service, CiraSync was unable to add licenses to the current lot and give a prorated price. So we have different license expiration/renewal dates all over the place. But, I would say approx. a year-ish ago, that has been fixed. You can now purchase licenses at a prorated rate and tac onto the current single lot so all licenses expire/renew at the same time. Thank you CiraSync for that. And that would have been my gripe, which isn't a gripe anymore because it has been fixed.

Cirasync excelled at making sure that their software was properly syncing our contacts. They are hands on, and provided in depth support to setup the software. The syncs have been running 1.5 years and with no issues.

The software consistently and reliably syncs contact information across our devices for all of our users. Since we have employees and some temporary users, it is easy to remove or add back users to sync with a check box. I appreciate the help from the people with Cirasync Application Support, and Dev's who went beyond my expectations to setup the software, and were able to map the HomePhone and Notes fields to properly sync.

We setup Cirasync in July2017 and discovered that a few contact fields from the GAL did not sync such as the HomePhone and Notes fields, even though these fields are listed in the software to sync. Cirasync confirmed the issue by saying, "Right now CiraSync does not push fields such as Home Phone and Notes for outside contacts". Impressively Cirasync team dove deep with us over a month's time with desktop sharing meetings and then engaged their DEV team to map these fields. As I am not a programmer or database expert, it was a little challenging to deep dive into how the different Outlook Fields map across platforms, but Cirasync provided ongoing help and got a working resolution.

I am able to access my insigution’s Outlook calendar on my phone

The institution uses several different Outlook calendars, but this program only allows you to view one at a time, which means for me to find out what is happening on a particular day I need to review three separate calendars independently. I also do not like that there is no option to scroll through several days at once, you can only view one day at a time. I would prefer to see the events of several days in a row (like the “Schedule” view on Google’s iPhone calendar app). Thirdly, it would be ideal sync my personal google calendar with this app, then I wouldn’t need to view two different apps to see whether there is a conflict in my schedule.

In a HIPAA concerned field, Information System administrators need a way to control access to information. And, in a 24x7 environment it is important to put important information at staff's fingertips. CiraSync was the perfect product for us. I can control information and push just what is needed to staff's phones.

The thing I like the most about the product is a very intuitive user interface. Even if I haven't had to use the administration portal in months, I can quickly log in and get to what I need. You do not have to be an Exchange or iOS engineer to use CiraSync in many powerful ways.

Early on there were key features I felt were missing. For example, limiting how many weeks/months of calendars to push. Many of these features have since been added. The feature I'm still hoping will be released soon is the ability to schedule more than one sync per day.

It has been a great, time-saving, inexpensive tool that has allowed everyone in our company to have mobile phone contacts that are in sync across every user. This has been very helpful and critical to situations of coverage, on-call availability, and the like. Their support has also been way above average, and the cost to benefit ratio is easy to justify for even strict budgets.

The software was easy to use when implementing the syncing of the global address list to all company users. The setup and interface were fairly straightforward and intuitive. Support was also very helpful with the minimal questions I had about configuration. We now have all company users receiving a daily sync of the GAL to their Outlook and mobile devices as a contact list.

There are some quirks with understanding how the combining of calendars works. That section of the tool was not as intuitive as the contact syncing features. I also wish the calendar function could combine the data on the server side, not the user side.

We began using CiraSync about 2 years ago. The company has 4 public contact lists that required syncing in various combinations to our 50+ Office 365 users. We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing. When we migrated to CiraSync we found it very reliable and very quick to perform syncs. We were able to have it set up and working, including our learning curve, in a couple of hours. Since we began using it we do not know of a single failed sync cycle. Adding new users and selecting the sync set for them takes just a few minutes.

Set up is reasonably intuitive. Operation has been flawless for the 2 years we have used the software.

Understanding their terminology and structure requires actually reading the set up documentation. However, once you understand their approach it has not been a problem.

We are using CiraSync to push all the staff's contacts to company cell phones and must admit it is doing what it says. I wish above mentioned drawbacks could be addressed.

It pushes the contacts added (from synced office365) to the phone. Can customize, which account to add and which one not. Reporting is straight forward. User friendly and easy dashboard, as well as editing (making changes). Customer service is great. They come back to you in time with answer.

Not sure, it has anything to do with CiraSync or just phone issue, when we replace any phone number in office365 it pushes (or add) second phone number to the account making two phone numbers (new and old) in the contact in phone. Also when we remove any contact from office365, it does not remove that account from phone. We have to delete the retired contact manually from phone.

We needed to sync our company contacts to our mobile phone users. Sounds like something that should be easy to do, but there is no way to easily sync the GAL with a mobile phone. We needed the contacts to be READ-ONLY and always updated from the GAL so that every employee didn' end up wit their own outdated version of company contacts. Cira Sync to the rescue!

It does what it says it will do! We needed a sync utility that would push our corporate address book out to all of our mobile phone users. CiraSync did that for us and more. We were happy to learn that we can also sync shared calendars. The setup was easy and the few times I needed support, they were great!

I can't think of anything. This software just works and we love it.

Using CiraSync saves me a lot of time in data entry and trying to update outdated Vcards.

CiraSync is simple to use. I just do what I normally do enter my user's information into Active Directory and I've selected an option to run a sync every night at 11pm. If I want the changes to take effect earlier then I simply do a manual sync by selecting that option. This pushes out all new contact information to my company’s Outlook, phones, or any other electronic device that is utilizing this software.

Sometimes I find it a bit difficult to find a user to delete once they leave the company. When trying to find them in the Contact Collection section there is not a way to alphabetize the list only expand it to see all the users.

Contact Management sync on all mobile devices is no longer a problem! Everyone gets a pushed update of changes within minutes! Problem solved!

CiraSync is the only cost-effective solution to keep our over 50 field technicians updated with correct contact information for the company staff. It is easy to use and maintain and we use it weekly. In addition, replacing smartphones and depopulation contacts is now so simple combined with Office 365 email. I was an early adopter of CiraSync and could not be more pleased with design and reliability of the product. Cost is very acceptable given that Microsoft has no solution for keeping contacts in sync across the enterprise with using Office 365 cloud solution.

It took some time to understand how to set up CiraSync, but their customer service was very helpful to get us through our challenges and learning curve.

It solves a very pressing issue / task for us and our customers, to replicate data into different mailboxes oder calendars in Office 365.

It solves a very pressing issue / task for us and our customers, to replicate data into different mailboxes oder calendars in Office 365. Additionally, after having configured the tenant properly, it is working just flawlessly, it is a highly reliable solution!

First setup is not highly intuitiv, API into ITGlue, Datto RMM, Autotask PSA would be great!

Love this product and recommend it all the time to other IT individuals.

Needed to be able to push company contacts to all mailbox contact folders from a public folder we keep up with as extensions, title, numbers and other details change. This allow me to push these updates daily so everyone has the most up to date version.

The logic on the merge feature could get some improvement.

Great support and reliability! We have used this since it launched and it has never let us down. We have about 500 users on iOS and macOS ciraSync just works.

I cannot think of a con. It has never let us down, has great support, new features when needed, and the price is amazing.

Does what I simply needed, share Outlook Contacts easily across workstations. Setup/support was great

Worked kind of slow over cloud setting up, but maybe that's not controllable.

CiraSync saved us hundreds of hours with their software.

Not all the information transferred properly.

My overall experience has been a positive one, from setup to production. The software just works!

The integration with our on-prem AD to O365 for Cirasync is absolutely amazing. We can add and remove users at a touch of a finger. Cirasync handles all the license changes for us automatically without any user intervention.

I have nothing bad to say about the product, it works well in our environment.

One place to maintain contact list and it's like-set-it-and-forget-it. No more worries about having inconsistat lists among users.

It took little time to do the initial setup.

It is somewhat confusing to navigate through the portal.

We used to have to manually add the contacts for everyone before we had CiraSync. Once we implemented it those problems were now gone.

I like how seamlessly it syncs all of my contacts. Very easy to understand how the software works. I looked at other softwares that claim to do similar things but They looked complicated to use. CiraSync on the other hand has been very easy to implement and use and the support has always been very helpful.

At this time I have no problems with the CiraSync software.

We were finally able to give all our internal business units an up to date and accurate address book for their phones.

Very easy to use and administer once you get the hang of it.

A little confusing to initially setup, but nothing that can't be figured out.

We started using outlook for our calendar/schedule a few years ago, because it was a free option that worked for us. We viewed/edited it on our PCs at our desks and as we expanded we wanted to be able to take the schedule with us but because this was a public folder shared calendar we could not When we found CiraSync we were elated to be able to give the calendar/schedule to every employee in the field

Obviously that we are now able to access our public folder Outlook calendar on our phones With CiraSync we can now view Snd edit the schedule/calendar that we all use and rely on 24/7

So far we have not found things we don't like about the program We are still in the free trial period

Set it up and forget about it. It just does it’s thing and nobody is the wiser

Every now and again I don’t get a sync report so I log in and check the settings. Then I start getting sync reports again

Now employees are connected with their information. Awesome

I set it up in about 3-4 hours. It worked first time flawlessly and has not stopped working. Simple and works

The technical how to on the website is weak. I think they should offer someone to walk you through setup. Without my technical experience it would not have been as easy.

I like the ease of use for the product. The interface is easy to navigate and understand

There are some glitches...like I remove a license for a user and a couple days later the user is granted a license again.

I am loving that the product can connect to our O365 environment and pull the GAL automatically and checks and re-syncs automatically.

I am running the trial of the software and I wished I had more functionality, like being able to sync the contacts automatically to the built in "Contacts" App on the iPhone. I would really like to try this but it looks like it requires the enterprise version which is the paid version.

Functionality - I like that it is straightforward and easy to use

Nothing - do not have any complaints in particular