It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.

The pricing model (MTUs) when you have a lot of anonymous users can be a problem.

Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.

Certain resolutions to bad data were a challenge to make work.

Great, it helps a lot in collecting customer's information.

The ability to insert third-party snippets on our site through Segment. The pricing structure of charging by usage rather than by seat, making it easy to increase adoption across the org.

It's great if you want to track very basic behaviors like button clicks or form submissions.

Segment is a great CDP that helps you collect, clean, and control your customer data.

Segment is great - great support & documentation. It's very reliable, covering all your third-party integrations.

The ability to easily connect disparate sources of customer data. The ease of adding sources and destinations with or without native integration with Segment.

I can't extract the list of events in order to review them offline (in order to manage which to keep and which to disable).

Good experience overall. A great out of the box and flexible solution.

Not all connections are intuitive and the UI makes it hard to find payload information and logs.

It provides full detailed documentation and a few ready SDK that helps a lot of dev to quickly implement this tool inside the platform.

Overall experience has been quite frustrating so far. Hopefully this will change as it looks like this tool has great capabilities.

Segment is a wonderful tool for us due to its intuitive interface, extensive documentation, and ability to debug events.

Easy to setup, great customer support, excellent choice of services, simply amazing.

Custom integration or customization is really hard to do, third parties implementation sometimes lack some essential feature that would become a hard blocker during the integration.

Thus far, I've been able to get the exact data I need, and for that I am grateful to have Segment.

This saves us a ton in developer costs in time, and makes it very easy to vet new tools for our analytics and marketing stacks.

Also the Segment interface is well designed and easy to navigate. The settings for your Destinations are all clear and laid out, so you can make changes effortlessly.

Ease of use and great software for marketing analytics.

Easy to use and has great customer service and support.

Segment has some of the strongest and most useful lists of integrations for any SaaS product.

Somethimes it is hard to debug or know what is happening if something goes wrong.

The great debugger web-based tool. The tool to create audiences to group users by some properties or events.

Hundreds of integrations (and, with the recent Zapier integration, millions of possible combinations). Easy to understand pricing.

I love the simplicity and functionality of Segment.

3rd party integration is very good , ease of use and whole ecosystem.

US Dollar

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



LongDescription

Commenting/Notes

Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Charting

Progress Tracking

Workflow Configuration

Task Scheduling

Ad hoc Reporting

Change Management

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Product Roadmapping

Knowledge Management

Mobile Development

Public Dashboards

Communication Management

Supports Agile

Resource Management

Calendar Management

Test Library Maintenance

Goal Management

Collaboration Tools

Assignment Management

Data Import/Export

Continuous Deployment

Build Log

Risk Management

Process Modeling & Designing

Testing/QA Management

Test Case Tracking

Media Planning

Audit Trail

Version Control

Private Dashboards

Configurable Workflow

Project Time Tracking

Test Run Tracking

Mobile Access

Planning Tools

Requirements Review

Requirements Management

Capacity Management

Compliance Management

Vendor Management

Training Management

Agile Methodologies

Issue Scheduling

Issue Management

Data Connectors

Resource Scheduling

Supports Scrum

Configuration Management

Deliverables Management

Marketing Automation

Roadmapping

KPI Monitoring

Stakeholder Defined Attributes

Forms Management

Workflow Management

Ticket Management

Percent-Complete Tracking

Defect Tracking

Budgeting/Forecasting

Recurring Issues

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jira

Live Online

Webinars

Documentation

Videos

Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easily view customer behavioral data across multiple channels and standardize data points using a shared data dictionary. With over 300 pre-built integrations, Segment can integrate with multiple systems to connect and unify customer data for product analytics, A/B testing, marketing, and more. 

Engagement Tracking

Personalization

Website Personalization

Master Data Management

Experience Management

Customer Segmentation

GDPR Compliance

Customer Database

Recommendations

Account Based Marketing

Data Capture and Transfer

Campaign Segmentation

Information Governance

Data Quality Control

Data Security

Multi-Domain

Free Plan: 
Includes 1,000 visitors/mo
2 Sources
300+ Integrations

Team Plan:
Starts at $120/mo 
10,000 visitors/mo
Unlimited Sources
300+ Integrations
Includes 1 Data Warehouse destination

Business Plan:
Customer Pricing
Custom Volume
Single View of the Customer
Data Governance
Advanced Roles & permissions
Historical replay

Jira vs Segment

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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