All Klipfolio Reviews

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User Profile

Oscar

Verified reviewer

Publishing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Unlimited Reach to get all data authomaticaly in an easy way

Thanks to Klipfolio, we can have around 35 customers with their own authomatical dashboard to know in real time hows hes data of all the effort done during the campaings we made. This is saving a lot of time to us instead of generating manual reports.

PROS

The easiest way to connect with multiple apps by theirs API to get all data in standard formats like json and spreadsheet tables. All are well documented and the support is always there to help or improve your formulas. This tool let us raise quicker than we expected helping a lot with the partners program and certification for mutual synergy.

CONS

Seems that their publicy reach me too late because i were looking for a tool like this since around 6 years ago and founded 2 years ago.

Hardik

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

The Best Dashboard builder out there with the best Support

PROS

I liked the interface, and the UI/ UX. Also absolutely love the feature that allowed you to preview what parts of a function did - great for debugging. I like how Klipfolio gives you to set Dynamic variables(Fetch to Data sources Queries)

CONS

I would like if you can provide more functionality and help with using HTML Components + Populating Data. I would love if you can let users use custom images in the Indicator Logics ( Instead only using available Icons / If the user can use custom GIF/JPEG/PNG ).

Reason for choosing Klipfolio

Cloud based, Easy to use, Better Support & Better implementation of formulas in klip.

User Profile

Jordan

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2019

So much less than I expected

I wanted this to be the Marketing Analytics tool that ruled them all but at the end of the data I through it in the graveyard with Tableau, DashThis, and TapClicks.

PROS

Let me set the record straight. Klipfolio is an amazing tool if you refuse to use Tableau and you have a new database set up with all the data piped in. The price point is what sold me to onboard it with my current agency, sadly we chose Datorama because the API settings are limited and without a Database Administrator the tool can be somewhat useless at times.

CONS

No database to pipe in data from multiple sources. There are API connectors, but there are VERY limited. For example, Google DoubleClick's API won't let you pull 50% of the dimensions and metrics available in the reporting UI (Datorama's has around 80%, but they do a better job of implementing work arounds).

Vendor Response

Thanks for the honest feedback, Jordan. We're sorry you weren't able to achieve everything you'd hoped for in Klipfolio. We're not a data warehousing alternative, that's for sure. Data prep has always been the most challenging aspect of BI. You may be interested in the new capability we have in Beta that allows you to model data and bring together multiple sources of data into building blocks that store the data points for your metrics. You can model 5 dimensions per metric by default and add more if needed. You can also pull together social media feeds that don't offer data history so you can see trends and immediately slice and dice your data by applying different visualizations and filters. We hope you'll be back one day and in the meantime I wish you good success with the alternative solution. Pam

Replied March 2019

User Profile

Oscar

Verified reviewer

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

with Klipfolio software i saved more than 300 hours and increase customers by x3. All are good.

I'm saving costs and increasing customers having great results in real time, good desing, escalable for new needs. High quality software at low cost. Is easy to learn because of the documentation, webinars and support but you have to take your time to dominate it. The reach potential is awesome

PROS

The reach and freedom that Klipfolio gives to implement what ever you need & want. They also have a partner program and certifications. The support services is very good and documentation are well explain. Easy Multi-API Conexion.

CONS

That i found it to late, their ads reach me 4 years after i need it and have to reestructurate my team. I could raise faster if i know about it althought i were looking for a tool like Klipfolio.

Henrik

Verified reviewer

Human Resources, 51-200 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Easy dashboarding!

PROS

Get started quick and easy. Ready-made dashboards and connectors to a lot of databases etc. If that is not enough, you can easily create own datasources (I use Excel, ODBC and Google Drive) and you can build both simple and advanced dashboards with the KPI's that are relevant to you.

CONS

I have yet to find any real Cons. I would love to have ready database connectors to the CRM and ordersystem, that we use but as I have already build a source myself, this is really not a "must-have".

User Profile

Rafael

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Easy to setup, use and maintain

PROS

The ease of use is amazing and the nice visuals are definitely a plus! Not to mention the incredible and fast support given by the customer service team.

CONS

I think they need some improvement in the in the klip editor, specially in the formula section. Its a little bit crowded with information and could use some redesign.

User Profile

Julio

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Trying to bring together the results of different aspects of our business.

Trying to bring together the results of different aspects of our business. Now, our development team and the business side can see each other's results at a glance, and have a quantifiable, and real-time goal to work towards.

PROS

We use so many important information to manage the sales process and inform our team in a Screen panel where they can perform better. This is crucial for our success.

CONS

Setup was a bit challenging, but once we got the dashboards setup how we wanted... we let it do it's thing.

Samantha

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

My new motto is "It'll integrate with Klipfolio"

While there's definitely a learning curve to this tool, the potential is amazing. Being able to pull data from all the different tools we have is invaluable. As a digital marketing agency, there's already so many pieces to manage, from client reporting to managing tasks to proving profitability to management. Klipfolio enables us to create central dashboards to not only provide superior reporting to our customers, but also get a clear picture of our internal performance.

PROS

- Integrates with every (seriously, EVERY) service we use - whether it's for internal use or for clients (some of the more surprising ones would be Unbounce, SheerSEO, InfusionSoft - don't see too many platforms integrating with these). - Customer support is amazing. When having issues building a "Klip", they really help to figure out the best way to represent the data. - Haven't run into any times I can't make a visualization of the data I want. Just a matter of figuring out how.

CONS

- Steep learning curve. From using tools like DashThis and Cyfe, it's certainly more advanced and requires more planning.

User Profile

Utkarsh

Verified reviewer

Machinery, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

Most Suitable Data Visualization Tool In the Market

I have been working on Klipfolio for 1 year. It is the best tool for startups and middle-level enterprises. I have recommended many of my clients to use Klipfolio rather than any other platform. It is the easiest and beautifully made.

PROS

1. This software is very Easy to Setup 2. The easiest method to implement complicated dashboards. 3. Highly scalable

CONS

I almost like everything on this platform. But they can improve custom javascript and custom CSS implementation.

Nate

Verified reviewer

1,001-5,000 employees

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed January 2015

Klipfolio combines ease and power

For almost two years, I've used Klipfolio to build dashboards, audit reports and scorecards. With over 100 Klips and several hundred components (graph, table, gauge, etc), I'm still amazed by some of the new features that come from Klipfolio. Klipfolio is an exceptional tool. For a long time, people at my work believed we'd need to dump data into a data warehouse in order to get it to relate. With Klipfolio, I can tap directly into multiple types of data sources and get it to speak to one another without a data ware house. This is huge and eliminates a major barrier to getting and using data. Visually, Klipfolio shines and is naturally attractive. Android and iOS recently underwent design changes in the new versions of their software. Klipfolio was ahead of the curve, having their modern colors and clean designs even before these updates. As a result, the dashboards look very modern.

PROS

- Easy to use with drag and drop features - No data warehouse required - If you know Excel, you can use Klipfolio (the formulas work similarly) - Visually attractive - Management incorporates user suggestions

CONS

- Automated reports have some consistency issues but technical support addresses these right away - At peak times, the service responds more slowly. Klipfolio has adopted a new Data Processing Node that has helped

Korhan

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

If You Need KPI Monitoring on an LCD TV, This Is It

I was able to display company performance on an LCD TV which was very exiciting for many colleagues to be able to see real-time (actually near real-time) values on a screen.

PROS

I used Klipfolio with many data sources, PostgreSQL, Salesforce, MySQL etc. Visualization is great, you can get the data from many resources and display it perfectly on a screen.

CONS

You need to spend some time with support pages and you need to fail and learn on this software but it won't take more than one or two days. Rest is easy.

Reasons for switching to Klipfolio

No

James

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2018

LOVE the Social Media integration!

Since much of our marketing and such is done on social media, it’s important to have integration with the most common platforms. Klipfolio does this, and also has a mobile app. To us, this is a major plus and one of the main reasons we picked the program.

PROS

The fact that Klipfolio integrates with Facebook and Twitter was really the selling point for us. You can judge just by your figures, but with how prevalent social media is in running a business, you really need to have a program that pulls data from those areas as well. The mobile app is also very handy, especially if you want to check figures while on vacation!

CONS

It took a bit to figure it out. The learning curve was pretty steep, but we managed to figure it out via trial and error. Now that we have, it’s great! It might have helped to have a good tutorial to teach you how to properly use the program. While using lots of data, sometimes it can get a bit slow, but that’s expected if you’re working with a lot of data.

Philippe

Civic & Social Organization, 51-200 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Klipfolio is a sleek dashboard tool

Good tool, great price and customer service second to none. This is not a battleship in the business intelligence realm, but a lighter, sleeker tool that allows a quick deployment and beautiful results.

PROS

Customer service is excellent. They have a strong online presence for immediate help and a quick support team for trickier questions. Dashboard and widget (klips) presentation are very sleek. Configuration of datasources is painless. Access Managemenent is simple and sufficient. The pricing model is very competitive. New functionalities are constantly being rolled out. This tool is alive.

CONS

For relational database users, there is a certain learning curve, as each column within a table is treated as an independent vector (unless you go through quick actions): it is easy to misalign data and get irrelevant results. Klipfolio cannot be considered as a full-fledged business intelligence tool as it does not perform 'intelligent' analysis of the data. Rather, it is a presentation tool that can display in many relevant ways, the information that it is being fed.

Ben

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Easy to Build Business Dashboard Tool for Startups and Small Businesses

As a startup, you need a quick and visual way to see how fast you are growing and how well you are doing (e.g. user growth, revenue, social media engagement, web traffic etc). Klipfolio allowed us to quickly build the necessary analytics, see and report it all in one place while keeping the service affordable.

PROS

Of all the dashboard service platforms we looked at, Klipfolio was the easiest to get started and the most reasonably priced. If you are a small business or a startup that needs insights into your company growth (KPI), social media presence, and operational performance, you can quickly get there with this tool. There are a lot of sample and pre-built dashboards (like Facebook Engagement) you can simply reuse to start. There are also free online webinars and training video to quickly get you up to speed, and most impressive of all is their customer support. I was struggling to build a custom user growth dashboard from our own company data. The live chat support asks if I needed help and within 15 minutes, she built one of the growth charts to my specifications. Using her example, I was able to build the rest of the dashboard myself. I also like that the pricing is upfront and transparent, and the starter plan is reasonable for a small startup or business.

CONS

Honestly, there is not much to dislike. If I have to nitpick something is to have more useful example and pre-built dashboards. For example, instead of just reproducing what Facebook Insights or Google Analytics already provides you, have dashboards that show what business questions can be answered or interesting insights can be gleaned from their data.

Matthew

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2017

The best dashboard service for the money.

Custom reporting for clients that are highly customized and save me time every month.

PROS

The amount of features and how customizable everything is. Most services lock you into their pre-made elements, and, although Klipfolio offers those, my love for it comes from how much control I have over the design aspects.

CONS

Not a whole lot bad to say. At times it can be slow and take awhile for things to load, but that is more on the fact that my dashboards typically have a lot of visualizations so naturally they will take while to load.

Erik

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

It's an amazing dashboard platform that allows us to deliver many dashboard in a very short period o

PROS

The biggest pro is it's flexibility. From building custom dashboards, to adding data to their api that allows us to copy/paste and deliver many klips, datasources and entire dashboards to multiple clients at once.

CONS

There is a learning curve. Getting started is really easy, but if you need more complex stuff, it takes some learning-by-doing to get the hang of it. It's like Microsoft Excel, if you need more, you need to practice.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

An Easy to Use Tool with Unlimited Possibilities

Klipfolio allows us to aggregate as much data as possible in easy-to-digest dashboards for all levels of employees. This is a great way to compare and contrast metrics from different systems and formula.

PROS

Drag and drop feature set. I really enjoy that I'm able to add data and then quickly drag and drop klips to see what I want and where.

CONS

I really wish there was another option for automated reports. The PDF in the email is nice, but a different way to display that in HTML would be very cool and easier to digest.

Ross

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY