About Knowledge360

Knowledge360 is a business intelligence solution that helps organizations in consumer products, healthcare, insurance, aerospace, manufacturing, and publishing industry streamline operations related to data collection, discovery and analysis. It enables team members to use AI, machine learning and natural language processing (NLP) technologies to generate and collaborate on market and competitive analytics.

Knowledge360 allows employees to use the semantic and Boolean search functionality to identify internal and external information across documents, presentations and PDFs. It lets business leaders build custom dashboards and conduct SWOT analysis to detect, understand and visual overall market position and identify differences and similarities between compe...


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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of Knowledge360

Overall rating

5.00 / 5 stars

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June 2019

Shriharsha from Leica Biosystems

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

One Stop Shop for Competitive Intelligence

My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information.

Pros

1) Easy to set-up with built-in widgets and templates 2) Economical and doesn't burn a hole in your budget 3) Access to a multitude of publicly available information across the competitive ecosystem 4) Easy alerts for those who are time-crunched 5) Saves a lot of time and effort spent in gathering news, intelligence and documents 6) Can be a central repository for all types documents and field intel for an organization 7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information.

Cons

1) Fair bit of learning curve as there are so many features 2) Odd-chances of not functioning in some regions due to internet censorship 3) Customization requires fair bit of time and efforts, but nothing too significant

February 2019

Shannon from Provation

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Knowledge 360 from Cipher

Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing.

Pros

Flexible confirguration options Once the system is setup, much of the work is automated Fantastic customer support

Cons

The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images.