Link

RATING:

4.4

(9)
Overview

About Link

Link by Bizbrains is a cloud-based integration platform that helps businesses streamline data connectivity across platforms, partners, and internal systems. The solution enables users to optimize collaboration and engage front-line staff throughout the integration lifecycle. The platform supports various use cases and helps connect suppliers, customers, logistics partners, and internal applications. Supporting standards such as AS2, AS4, Peppol, and VANS, it helps centralize diverse systems into a unified interface. Link also helps users automate workflows and maintain data security with encryption and compliance with GDPR, HIPAA, and industry standards.

Link Pricing

Free trial: 

Not Available

Free version: 

Not Available

Link Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Link

9 Reviews

User Profile

Mikkel

Verified reviewer

Information Technology and Services, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

B2B Integration as it should be

In my opinion its by far the best product for B2B Integration (And I have tried a lot)

PROS

LINK is a product designed for the implementation AND support for B2B Integrations with enablement of business users

CONS

There is some initial work to be done to implement LINK into your infrastructure and dataformats

Jannik

Medical Devices, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2024

EDI made easy

PROS

Business employee friendly UI and a technical engine which can do magic

CONS

We’re still on Link 2 and is missing the features in Link 3

Reasons for switching to Link

To get self service and to lower the implementation time

Peter

Renewables & Environment, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Works well

PROS

Ease of use, good support, full transparency

CONS

It’s a very simple but a bit nerdy user interface

User Profile

Tobias

Verified reviewer

Apparel & Fashion, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2024

Great Product to work with EDI

Overall happy with the product - looking forward to LINK 3 version to get more out of the platform

PROS

The setup of patners and distribution and the tracking of it afterwards. Super easy - could be better UI/UX

CONS

it takes to many clicks to setup distributions, alerts reporting etc. there is possibility for automation which could remove these clicks.

Karina Marie

Wholesale, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Link up your Daily work

PROS

Easy to access User friendly Great tool to support both internal colleagues and customers and suppliers

CONS

Would be great to have a possibility to save your own grids

Nikoline

Logistics and Supply Chain, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed May 2024

Review.....

PROS

I like that I can follow all documents and see both the incoming document and the outgoing document. This gives me a nice overview of how we use tha data that comes from our customers.

CONS

It is hard for us to set up new partners. We are very much dependent on Bizbrains to be able to help us. We would very much like to be able to do the mapping usself.

Lone

Translation and Localization, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2024

Helpfull system for EDI

It helps us in the everyday work with minimizing manual orders from our customers. It saves ressources for us.

PROS

We use it as an integration between our customers data and our main system. Link can translate the data into something usefull.

CONS

We are not able to make small changes ourselves but have to contact and wait for Support.

Rikke

Wholesale, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2024

Gives the supporters the ability to support at developers to develop

PROS

Easy to use and we are able to use the conversion tables within our mappings which means that the supporters are able to customize a lot without developer involvement

CONS

In Link 2.12 we lack the possibility to use the test tool in the gui. Further it would be nice to save selected view so you don’t have to redo them.

Ole

Consumer Goods, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Getting started

PROS

Hope it will be easy to add more customers

CONS

Not sure yet. Still quite a new thing for us

Reasons for switching to Link

It was bought by Bizbrains and they decided to stop it

9 Reviews