Loop
About Loop
Loop Pricing
Starting price:
£1,500.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Loop
1 - 7 of 7 Reviews
James
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Lotus in the Loop
I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global retailer network. I was very keen to bring this capability to Lotus, albeit a leaner, lighter version - that has continued to grow organically with the business. It's been great to see the relationship develop so positively with the Commercial teams - not just IT.
PROSLoop is a highly intuitive product, and highly customisable. The stand-out benefit of Loop however, is the team at River behind the software. The business engagement, requirements understanding, and collaboration in effectively deploying to market - is standout.
CONSThis isn't really a criticism, but it is possible to go too far on customisation - which obviously increases cost. It's important that the customer agrees the requirements and development priorities.
Reason for choosing Loop
We could have gone with PowerBI dashboard reporting, and a separate task management / audit system for the retailers. However, to bring all of this functionality together in one platform is highly valuable.
rob
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Field team usage
Excellent system that even the network comment how easy it is. Proof is the fact the network access it to check data.The support set up is incredible and they always seem to be just behind you be it support or admin user access
PROSEase of filtering and visit report creation pulling in actions and opening pages in new tabs to multi page work at once
CONSThe visit report layout and the key elements that need to be read sometimes get lost, however this is improving, but font, colour and bold on the actual PDF could improve things
Alun
Verified reviewer
Automotive, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2023
User Opinion
The system was designed for another part of the business but has been adaptable to be used in our department.
PROSThe Visit reporting really helps in tracking activity and makes meetings and action auditable.
CONSUser categories could be improved especially for action planning.
Sofia
Machinery, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Loop Review
- Excellent and prompt support from the team- Software ease of use- Data visualization & analysis- Survey and Action Center functionalities
CONSNot what I liked the least but an improvement opportunity is to further enhance loop´s reporting functionalities (when it comes to comparing data) which I know the team is constantly working on
Steve
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Loop Review
Allows for all performance metrics to be in one place, making for easy retrieval and more effective business reviews.
CONSSome parts of the system has multiple ways to do the same thing. As an example, when setting actions. Whilst this give great flexibility, it can also lead to confusion.
Jamie
Automotive, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Dealer loyalty reporting
Loop provides a really efficient way to update and share reporting with our dealer network
PROSLoop provides our dealer network with access to loyalty reporting enabling users to self serve and monitor performance
CONSI don't think there are any cons about Loop
Omkar
Automotive, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Platform
Support from the team for any bugs and issues faced
CONSNo