Mode

RATING:

4.6

(88)

About Mode

Mode is a cloud-based collaborative analytics platform that helps users manage and create fresh data, perform ad hoc analysis and review critical business segments with custom reports. Features of Mode include R analysis, built-in charts, unlimited and private space collaboration, collaborative report editing, external distribution, visual data exploration, single sign-on, schedule automation and webhook automation. Its analysis functionality helps manage test reports, histogram demos, email campaigns and regional sales. Additionally, it provides an application programming interface automation tool that enables customization software using HTML, CSS and JavaScript. Mode integrates with various third-party software such as Amazon Services, Google BigQuery, Hive...

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Mode Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mode

1 - 5 of 88 Reviews

Rohan

501 - 1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

Internship Experience: Smooth and Exciting

User Profile

Antonio

Verified reviewer

Internet, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2021

Mode Pros and Cons

PROS

The system's customization features allow you to zero in on specific data and deliver it in the most effective way possible for you and your company. The reporting interface's user-friendly drag-and-drop interface makes data visualization simple and powerful. Finally, the low price is a big plus, especially when you consider the capabilities you receive for that money.

CONS

One typical issue is that there is no mobile user support, implying that you must use this program on a computer. There have also been criticisms regarding the absence of features such as reports that are generated automatically whenever a triggering event happens rather than on a timetable, or the availability of clustering stacked bar graphs and other similar capabilities.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

White Label Imbeds fit perfectly into our software.

Overall, it has changed our company. Internally, our teams have data pushed to them daily or weekly. Our end users have significantly more dynamic systems. And overall, our analytics stack has a very predictable cost structure. We love Mode!

PROS

We love Mode's ability to push analytics into Slack for internal analytics. We also heavily use Mode's White Label Embed capability into our website. We are able to configure Mode's look and feel to be perfectly on-brand. Mode's analytics plug perfectly into our site.

CONS

Mode's Grid and Pivot grids still have a long way to go. We end up plugging DevExtreme into Mode - which accomplishes exactly what we need... but it's a lot of work. It would have been nice to have beautiful pivot grids and data grids out-of-the-box. Mode also needs the ability to have triggers (only send this report if X>Y). Right now, Mode can only send on a schedule... but many of our needs are warning systems (if X<=0 then send an alert to this team).

Reason for choosing Mode

First, our engineering team vetoed all vendors requiring a Microsoft server. We were looking for excellent pivot grid capabilities - which none of the vendors provided. They were all competing for the best bar charts. However, a company called DevExtreme has a wonderful Javascript plugin PivotGrid - and Mode plays nicely with javascript plugins. So it's really that Mode played nicely with our technology stack + Mode played nicely with DevExtreme's Pivot Grid capabilities + Mode's White Label Embed Licensing fit into our business model and our team has SQL and Python skills - so Mode didn't require retraining. They just fit.

Reasons for switching to Mode

We chose Mode for their White Label Embed functionality. Mode offered a more modern and customizable user experience and Mode's licensing mode fit our business model better than Tableau. Tableau was getting too expensive.

Laural

Insurance, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2019

experience as a user

Overall mode helps me perform my daily duties with efficiency however the glitches and slow running can cause downtime

PROS

relatively easy to use to run a report and export the report

CONS

the glitches, the freezing, the delay in running the report sometimes so I have to refresh it

Alexander

Research, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

Great for sharing data

Mode has improved a LOT since we first began using it in the spring of 2019. The notebook interface is much faster and more stable (it could still be snappier and closer to 'native', but it's much much better), and the plotting abilities are much more flexible and nice to look at. Big props to the mode team for integrating so many useful features and improvements!

PROS

Mode has made it much faster to write + share small dashboards for internal consumption. My team gets a lot of random last-minute inbound requests for analytics regarding different parts of our research program, and Mode really makes it easy to make that data available and re-generable for the leadership teams who make those requests.

CONS

Some analytics, like almost-automatic chart and table generation using SQL queries, are streamlined in a way I find confusing and hard to use. I find that I have to structure my SQL query in such a way that data comes out just right for mode to display/plot the way I want. SQL is designed for database manipulation and is not great for manipulating data. If the purpose of directly plotting SQL results is to bypass the python notebook toolchain, it would be nice if there were slightly more configuration tools for data resulting from SQL to help customize plots/chart display. I would also like the ability to share charts that automatically run on a set time schedule; I find that I frequently share dashboards with supervisors who are perhaps less tech savvy and who inadvertently look at outdated runs of notebooks. Mode *does* indicate that notebook runs are outdated, but it would be nice to be able to push this a step further and have a static link to a dashboard/notebook that re-runs automatically every 30 minutes in the background.