Mode Software

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FrontRunners 2021

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About Mode

Mode is a cloud-based collaborative analytics platform that helps users manage and create fresh data, perform ad hoc analysis and review critical business segments with custom reports. Features of Mode include R analysis, built-in charts, unlimited and private space collaboration, collaborative report editing, external distribution, visual data exploration, single sign-on, schedule automation and webhook automation. Its analysis functionality helps manage test reports, histogram demos, email campaigns and regional sales. Additionally, it provides an application programming interface automation tool that enables customization software using HTML, CSS and JavaScript. Mode integrates with various third-party software such as Amazon Services, Google BigQuery, Hive...
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Mode User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 82 reviews

User Profile

Antonio

Verified reviewer

Company size: 1 employee

Industry: Internet

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2021

Mode Pros and Cons

Pros

The system's customization features allow you to zero in on specific data and deliver it in the most effective way possible for you and your company. The reporting interface's user-friendly drag-and-drop interface makes data visualization simple and powerful. Finally, the low price is a big plus, especially when you consider the capabilities you receive for that money.

Cons

One typical issue is that there is no mobile user support, implying that you must use this program on a computer. There have also been criticisms regarding the absence of features such as reports that are generated automatically whenever a triggering event happens rather than on a timetable, or the availability of clustering stacked bar graphs and other similar capabilities.

Nathaniel

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Mode is a powerful tool for your business

10/10 we couldn't have run our business without it. All of our production reports and alerting happen through Mode and it hasn't ever let us down. Mode works great with other tools in its space and fits nicely in to the modern data stack. Two thumbs way up from our team.

Pros

- You can query database tables directly using SQL - The visualizations are easy to set up and beautiful - you can literally style ANYTHING on your report using CSS, Javascript, and HTML - the Python notebook is powerful and easy to use, you can use Plotly along with a whole bunch of other great libraries for working with data. - There is a Mode API so you can use report results in tools like zapier to help build alerting around your business metrics - flexable parameterization for reports

Cons

This is minor, but the UI can get the tiniest bit glitchy, on occasion. That said I've seen the Mode team address lots of the issues over the years.

Reasons for choosing Mode

Our team would be lost without the Python and R libraries. We also use the Mode API to power a ton of alerting and reporting for product, finance, customer success, and sales.

Mario

Company size: 201-500 employees

Industry: Cosmetics

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

December 2019

Good for operative reporting but not as well as bi tool.

Small companies without any reporting tool is good to start.

Pros

Easy to use with technical background. Easy to run a queries analyze the results and built interesting charts to do some exploratory data analysis or follow some KPIs. Also is good subscription by email (or other methods) and great to use python to create some sophisticated analysis.

Cons

It's not easy to use for final user without SQL background. If you are looking for operative reporting or EDA is a good solution but if your final users don't know SQL and wats to do some analysis with data like: drag a drop dimensions measures from data mart and build their own analysis, use "drill down", use some sophisticated filters (or/and) or analysis to compare two sets of data,... it has a great way to go.

Mike

Company size: 51-200 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2019

Solves the problems we need it to

Mode clearly cares about the success of their users with their product and it’s shown in the features of the offer and the support that they have. Mode has helped us eliminate the need for a two or three step business process by allowing us to set up SWL reporting for any college to run, as required. This product is worth exploring if you have a team that needs data to be run re time or on a scheduled basis in order to provide insights that will help them with their day-to-day activities. Reporting that is real time or on a scheduled basis in order to provide insights has been helpful in streamlining day-to-day activities that are data dependent.

Pros

The thing that we liked most is that any employee who is familiar with SQL could set up reporting that can be run by all of our staff (technical or otherwise) to solve problems and avoid directly contacting developers when common data issues come up. For example, when our clients call and ask a common question, the team can immediately run a Mode report and provide the answer in real time, leading to a simple business process and effective solution for the client.

Cons

Certain SQL functions are not available in Mode. Organizing reports was hard to manage, and we had many legacy reports from past colleagues that had no context unless the user opened the report, which became time consuming.

Reasons for choosing Mode

Mode was easier to set-up for non-Technical staff.

Sameer

Company size: 11-50 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

December 2019

Excellent Query Tool / Embedded BI

We needed a centralized query tool, as well as a tool that provides BI capabilities. Mode provides both.

Pros

Security First - It's clear to us that security a primary consideration for all features they roll out High Customizability - we are able to skin our reports as we'd like Great Integrations - we post reports to Slack, via API, etc. Usability - it's extremely easy to use

Cons

White-Label Feature doesn't seem to be a priority, as it doesn't get frequent updates

Reasons for choosing Mode

Mode was clearly security-forward.

Reasons for switching to Mode

Better report customizability & ability to create ad-hoc reports (like a query tool).

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