With over 10 years of experience, Mozenda enables midsize software and IT companies to automate website data extraction from any website. The tool allows users to view, organize and run reports on data collected from websites. It is available as an on-premise or cloud-based solution. 

Mozenda automatically detects information organized in lists on user-specified web pages and allows users to build agents to collect this data. The tool can collect data from nested categories and various types of paging structures. Names and associated values are also detected automatically.

Users can collect large volumes of table data with the Table Capture feature as well as capture data from documents. Users can also combine data from documents and web pages into a single data set. Data can be scraped from formats including Excel, Word and PDF. Additional features include auto-populated input boxes, history tracking, data publishing and export tools, image downloads, scheduling and notifications.

Pricing is per month. Phone support and an online help desk are available.



27 Reviews of Mozenda

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 27 reviews

December 2018

Jon from OEL

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

Mozenda efficiently scrapes and collects data on the web

We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.

Pros

I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting data within a few hours. The data was almost always scraped in the proper format without anything missing. It is easy to use and is only limited to what account plan you are on.

Cons

Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than I was looking for. This is probably more user error on not being able to specify properly. I would sometimes only want a specific part of a data field, but would end up getting more than I needed.

Response from Mozenda of Mozenda

Replied December 2018

Thank you Jon for your stellar review. We work hard to make sure you are able to collect the web data you need in the most efficient way. Reading through your review I noticed your need for pulling specific data and not more than what you need into a data field. This can be accomplished easily through the feature named "Refine Captured Text." Right click on any line item and click there to highlight or modify Capture Definitions to get the data you need in the most organized way. If you have more questions please contact our customer support staff at support@mozenda.com or +1-801-995-4550. We can share our computer screen with you to show you how to do this step by step. Our support calls are complementary to all accounts, including free trial ones. Please also reply to my email. I'm interested in knowing if you would be willing to let us write a use case on the success you've found by using Mozenda for web data. Mike Alvarez Mozenda Marketing Director 801-995-4550

October 2018

Geoffrey from Sabbatical

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

October 2018

Ease of use

Pros

I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and another, I was able to automate that process and save time and clicks to obtain the same information in a google sheet.

Cons

It's point and click, so if you don't enjoy that, it could be tedious. Although, the amount of time saved did make it worth it.

May 2018

Erich from Endless Party

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Excellent solution for everyday experience

Pros

Mozenda is exactly what we were looking for our business. Only one function of instant customer reports makes you fall in love with this from the first click. It literally receives a minimum of effort to sit down and start working. The process of merging all data sources is extremely fast and smooth, so it's a pleasure to use. And most importantly, you WANT to work with this. So the productivity of labor has increased at times, this is definitely one of the most profitable investments. It probably would be one of the best for those, who don't have any technical experience.

Cons

To be frank with you, the visual component not the key. Possibilities of customization of interface could be richer, some competitors in this aspect are considerably stronger. But seriously, whether colorful interface would help you to do your work more productively?

May 2018

Pete from HomeActions | IndustryNewsletters

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

High-end web scraping tool great for complex scraping

Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our budget. Great marketing tool to develop address, phone, and/or email lists. Their support is awesome but you will use them a lot to get things done.

Pros

This tool allowed us to capture data from difficult website areas. It's high-end capabilities and features made obtaining required data possible. Customer support very responsive and knowledgeable.

Cons

Hard to use and understand programming terms needed to develop proper scrapes. It is easy to do a basic scrape but once data got complex, support always had to be called in.

Response from Mozenda of Mozenda

Replied May 2018

Hi Pete, Thank you for being a great customer. And, thank you for your review and the five-star ratings for customer support and functionality. There are 1.8 Billion websites online today and we work hard to make sure that Mozenda can scrape and extract data from the simple to the most complex. For the majority of the websites online, website data can be extracted utilizing our simple point and click interface. We also agree with you that some websites are so complicated that sometimes it requires a phone call to our friendly staff for help setting up the Web Scraping Agents. This is why we offer free phone and email customer support. We also prefer sharing our computer screens in real time so that the communication is seamless. Have an excellent day!

March 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Knows no boundaries

Pros

Perfect to use for scraping/integrating with multiple data sources online. This tool really knows no boundaries - it scrapes almost anything you can imagine

Cons

We haven't seen any obvious shortcomings - UI is intuitive, support is solid and tool is stable. There are plenty of competition though so they will need to keep up.

March 2018

Jason from Wipro Limited

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

March 2018

The tool is fine for hobby projects but falls short for large-scale applications of data

Pros

The tool is pretty easy to get started with and no technical knowledge is required to scrape some data with it.

Cons

Not at all recommended for serious business requirements since the crawler breaks every now and then and gives unreliable data. Better to go with a fully managed web scraping service.

January 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Mozenda is my Secret Weapon

Allows me to create automated processes, connected systems and data integrations with online sources and tools.

Pros

Allows you to capture, update and automate anything on the internet. Allows for API-Like behavior between systems with no API.

Cons

Not enough testing / logical functionality. Requires Windows PC to run, and has RAM / Stability issues when dealing with extra large websites.

January 2017

Sam from Extra Point Promotions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2017

Steep learning curve...

Learning how to use this product can be trying...and at times overwhelming. However, the people at Mozenda are there to walk you through the experience when needed. If you're looking for a low-cost solution for your data mining needs, then look no further!

Pros

the value you get for the price.

Cons

Steep learning curve.

Response from Mozenda of Mozenda

Replied November 2017

Dear Sam, I am sorry you had such an experience with Mozenda. Though we do have a low introductory price, our solution is a powerful enterprise solution that serves over 30% of global Fortune 500 companies. We understand that there are some websites that are harder to scrape than others. For this reason we have done something unmatched in our industry. We work with you over the phone to create your web scraping agents. We'll set up a time to screen share your desktop and show you how to complete your project in the most efficient way. This is free. We also now have a Professional Services department that you can reach out to and request a no-obligation quote for the data you require. This option allows you to utilize our staff to collect the data you need, without you having to manage additional personnel or deal with difficult websites. You can go here for more info Mozenda.com/services. I hope you will give us another try in the future. Best regards, Mike Alvarez, Mktg Dir

December 2016

Fraser from Keystone

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Easy to use tool and amazing customer support!

Mozenda is very simple to use - no experience scrapping websites is needed - but can do a lot. And if you get lost, their customer support will walk through anything! Really amazed by the lengths their support people will go to help solve my problems. Never experienced better customer support. Thanks!

Pros

Easy to use

Cons

A little pricey

December 2016

steve from Gware

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Pretty good software

I've used Mozenda twice now for two different projects. I'm semi-technical and I found it pretty easy to use once I got started. If you've never used something like this then you'll need to invest a 1-3 hrs in learning it properly but once you do you will be flying. I plan to use them again.

Pros

easy

Cons

sometimes it can be hard to setup a scrape

November 2016

Mark from blue sky cycling

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

You guys have always been awesome!

Thank you guys for always helping out with any projects i may have. I always called with difficult scrapes cause of the websites.

November 2016

Michael from Providence Medical Technology, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2016

Finally a robust web scraper that's easy to use

Mozenda works like a charm and a pleasure to use. It doesn't have the steep learning curve of other web scrapers. Tutorials and knowledge base are excellent. UI and functionality are top notch. Support is responsive if you have a question or issue. This one is a keeper.

November 2016

Patrick from Figurs*

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Amazing tool

My experience has been great with the product and the team at Modenza. It has enabled me to ingest a large number of data point and focus my time on statistical analysis vs. data collection.

Pros

Easy to use

Cons

No to date other than cost. I used it monthly or so $100 is a bit costly but it saves me some serious legwork which makes it worth it.

November 2016

Luca from Levi Careers Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Best ever!

Started using the system about a year ago. The ease of building agents and the intuitive approach of the software is remarkable. What amazes me is the customer service. I have owned my company for 16 years and never did i have the experience as i had with Mozenda. Not only there is always someone to help, but everyone is extremely friendly and truly wants to help. All the steps to resolve whatever issue were explained and resolved within the hour. Wish Microsoft would learn customer service etiquette from Mozenda.

Pros

Ease of use and the ability to have the help desk resolve all issues- quickly

Cons

You can only run two agents at once, not the end of the world, but it would be nice to be able to run more.

November 2016

Sam from Extra Point Promotions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2016

Great alternative to a full-time staffer

I wish it was more intuitive and offered solutions when an agent wasn't returning the desired results.

Pros

Powerful data harvesting tool.

Cons

the agent builder takes forever to load and run.

November 2016

Steve from Gradelink

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Its awesome

I used mozenda for just one month for a short term project and it was awesome. I was able to figure it out with minimal use of their help videos. I watched on 5 min video and I was on my way. The UI is great. I had one snag with Microsoft defender preventing me from installing it and I called support and they knew in an instant what to do next. Great system.

Pros

Easy to use

Cons

Cost $$$

November 2016

Justin from Express Deal Marketing

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Great product

Mozenda makes my life so much more efficient and organized. It is easy to use and powerful at the same time

November 2016

Jeff from Zoomd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2016

Great tool - provides a quick way to get things done

When I need a quick way to grab structured web data, Mozenda will be my first choice. It took time to learn the tool, but when you master it - there are lot's of powerful features

Pros

Powerful features and a lot of use cases can be addressed by the platform:
* Powerful scrapping configurations
* Scheduling
* Webservices API
* Collections unification into a master one
* Many different websites supported

Cons

* Flash sites are not supported
* Desktop Agent Builder is slow, sometimes gets stuck
* Many XPath capabilities are not supported
* Difficult to "debug" to understand why things are not working as expected

November 2016

Jon from ReAgency

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2016

Does what it should, reliably and smoothly

As is always the way these days, I'm measuring my satisfaction in terms of what has (or in this case hasn't) gone wrong. It took a little bit of learning and tweaking to get things running but, starting as an absolute novice, I've now got Mozenda capturing my data, uploading to AWS, running daily and without issue. It's reliable, I'm perfectly happy my data will appear every day and there are sufficient sysetms in place that I even get an alert email on the odd occasion the crawls do not run (often an issue at my end, rather than theirs).

Pros

Powerful, functions, customisable, automatable.

Cons

One experience of a bug using up all my credits, but that's by far an outlier.

November 2016

Janne from Virhydro Oy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2016

Setting up a new ecommerce site with product informaiton

We set up a new ecommerce site and we found that our suppliers were not well equipped to deliver us good quality product information. However, the information was readily availability on their website. I searched for many data scraping software but found out that only Mozenda was capable to deliver even the most complex product information extractions (I tested about three other similar software). In just few days I managed to extract product information from thousands of products with very little effort. I then refined the extracted data in Excel to get unique product information. For basic data capturing (such as tables, simple text, links and pictures) you can learn to use the platform in about hour or two. However, if you don't have experience in XML or HTML, more advanced functions like using Xpath may take some more time to get hang out of. Only minus side was that the tutorial page was outdated and I could not get holistic view of the product support. Also, you have to install a dedicated agent software to your PC. The software was sometimes a bit laggy and crashed few times. These issues were minor ones compared to the functionality and utility of the whole service. If you need to scrape large data sets, I would definitely urge you to try Mozenda before deciding anything else.

Pros

It's functionality and utility. I could execute almost anything I could imagine needing from a data scraping software

Cons

Support site was not consistent. The support launched from the agent was different from the website. There also seems to be random videos on Youtube. This needs be improved. Also, the agent crashed every now and then. Finally, it was very difficult to cancel the subscription. There was only a cancel account link, which I was not certain of.