OmniConnect Software

OmniConnect Software

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About OmniConnect

NXTsoft's OmniConnect provides API connectivity between FinTech companies & financial institutions. Built over the past 25 years, OmniConnect's data library into core platforms ensures a seamless integration for all customers. OmniConnect has thousands of existing, established connections and?can connect any solution to any bank or credit union. OmniConnect is one vendor for all your connectivity needs! In addition to integration experience, NXTsoft has experts in the field of core accounting, and will consult to ensure optimal performance in any scenario. Furthermore, solutions are built to the industry and regulatory standards. ...
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OmniConnect User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 13 reviews

Anonymous

Company size: 10,000+ employees

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Powerful fintech integrations

We were a bit hesitant at first to outsource our business integrations, but we're glad we did because OmniConnect is cost-effective and brings faster ROI than having everything done in-house. The API integrations work seamlessly and solutions are fast whenever we encounter minor bugs.

Pros

OmniConnect's approach to fintech solutions is highly specialized. We really like how fully-customizable the whole platform is and the integrations are secure and scalable. Customer service is wonderful -- they're so responsive and offers great solutions right away.

Cons

None so far. OmniConnect makes every service and solution personalized so that it's really tailored to our organizational business needs.

Response from NxtSoft

Thank you for the kind words, we are thrilled to see your 10/10 rating. Glad to hear that you are continuing to find OmniConnect helpful and personalized for your organizational business needs. As always, reach out if we can help in any way. -MSJ

Replied April 2021

Anonymous

Company size: 201-500 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2021

Excellent and straightforward product

The overall experience has been really great. The company has seen great growth potential after enabling this API service.

Pros

The infrastructure is excellent. The API integration is best in class or integration for online payments and offline stores. Omni connect allows you to easily configure and fetch the credit card information with ease. Omni connect has excellent encryptions and allows seam less connection with Alipay and Apple.

Cons

It has a very complex dashboard but lot of features. The chat bot doesn't work as expected and needs more work. The processing fee is a bit higher compared to other services although the quality of the service makes it worthwhile.

Reasons for choosing OmniConnect

Omniconnect provides integration with tons of services and a better processing fee.

Reasons for switching to OmniConnect

We found better capabilities and more feasible and affordable.

Response from NxtSoft

Thank you for your thoughtful review! We are glad to hear you have had a good experience with our API integration and that your company has seen great growth potential after enabling OmniConnect. We will pass your comments along to the development team as well. Thanks! As always, reach out if you need anything. -MSJ

Replied April 2022

Christian

Company size: 51-200 employees

Industry: Banking

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

April 2022

Terrible Customer Support, Needs Constant Fixing

Absolutely terrible. Unreturned calls and emails. Many people don't have answers to issues that arise. Stuck in an endless loop of needing their help and they are unsure of how to help.

Pros

It carries data, which is great. It has potential to be a very valuable tool.

Cons

It is highly reliant on them to get working properly so I have less control.

Response from NxtSoft

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this. -MSJ

Replied April 2022

Don

Company size: 501-1,000 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

April 2022

CCMC and NxtSoft

I am not sure if I am rating NxtSoft, CCMC or OmniConnect, or if they are all the same thing. I recognize OmniConnect as the support portal we use for NxtSoft. If this is rating NxtSoft I would that the experience has been adequate but not great. Support turn around time has been weeks or months from initial response.

Pros

It works when it's set up properly. Saves a ton of time from how we used to book loans.

Cons

Setup was extremely complex and temperamental . UI is dated and clunky.

Response from NxtSoft

Hi Don, We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this. -MSJ

Replied April 2022

Lee

Company size: 51-200 employees

Industry: Banking

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Review

We've had a very good relationship since 2012. The implementation team was very thorough and well organized. They helped us out with the custom mapping that we wanted to do, and are always timely and resourceful with any issues that arise.

Pros

We use OmniConnect to upload mortgage loans from our LOS to our core environment. It's functioned great since we implemented initially in 2012. We transferred to a new LOS in 2015, and the transition was seamless with this piece. It's very rare that we encounter issues with it, and their support team are great to work with if we need help.

Cons

We're looking forward to moving to the hosted environment. Our current upload process could be more streamlined, and we'll address this with the hosted environment.

Response from NxtSoft

Lee, thank you for your 10 out of 10 recommendation. This means so much. We have appreciated your relationship since 2012 and look forward to the future with you. We will pass along your comments, and as always, let us know if you need anything. -MSJ

Replied May 2021