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Overall Rating
4.8 / 5 (96)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
September 6, 2021
Pros/Cons
  • Pros

  • I like the instant, fluid information that lets me quickly get the information I want when I want it how I want it, sales me hours a week, what's not to like.
  • The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.
  • Cons

  • Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.
  • I also occasionally print a report that displays in a weird format with regards to column headings and column widths.
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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