Amazing customer service makes this product stand out
Value for Money
This tool makes it extremely easy for us to explore, blend, and extract data from multiple sources. It has saved us so much time and allowed us to compile huge amounts of data for projects that would not have been possible without it. It's step-by-step job design makes it easy to troubleshoot any issues that arise. While it takes a little while to learn everything that Veera is capable of doing, the amazing customer support staff are there to help each step of the way.
I can't say enough about the top notch customer service provided by Rapid Insight. When I am stumped on a problem, I can call them on the phone or send an email and a representative gets right back to me. I have spent hours (literally hours) working one-on-one with a customer service rep until my problem is solved and I can successfully complete my project. I also like the fact that Veera employees really understand the field of higher education better than their competitors. When it comes to the drag and drop interface, building jobs is a breeze. If I need to make a change, it's simple to find that particular step in the job, make the fix, and then run the job again for an updated data set. I also appreciate the fact that Veera can output my data in many different formats from excel worksheets or Tableau extracts for additional analysis to succinct reports for our stakeholders.
If I could change one thing, it would be for Veera and Advanced Analytics to come together in the same package.