Additional features can be pricey, customer service is terrible, they'll charge you for everything additional.

It's difficult to navigate and it's sometimes visually overwhelming.

It's the best CRM out there. So long as you have a salesforce guru on your team, anything can be built or accomplished.

It was successfully integrated with our legacy systems and even the complicated business rules are handled in a clean way.

I love SF- easy to use / dashboards make so everything has its own place.

This software has a ton of options and features available. It's pretty seamless to integrate this with the sales team.

Lots of dead space in some of our screens, lots of white, poor accessibility options.

Overall I think Salesforece is a great platform. It is the #1 CRM in the world for a reason.

A cost effective and well integrated PAAS solution for Salesforce that if you use Salesforce and need the ability to extend your capabilities is well worth investing in.

Very positive experience. Salesforce does a great job with their products.

I love it's customizability, the app exchange, and the Salesforce Community. The app exchange is great for free (or sometimes paid) solutions to add to your Salesforce instance and its capabilities.

No flaws compared to normal Salesforce, but I assume the higher price is the reason that my current company isn't using it so maybe it is overpriced.

Easy to use / easy to train new hires so they can start using it, their cust support is incredible and again it feels great to know all our data is being handled for such a good company.

It is very stable and a pleasure to work with. The REST API Developer Guide is very welcome and usefull.

Pleasant, since its way better than the previous one I used.

It really helps me in my Customer Service daily activities. Speechs, right-on-time information, useful dashboards, it all makes Salesforce an useful tool.

Too confusing to use at time and not incredibly intuitive.

It has provided us with a great way to track leads and our progress with each guest we encounter. The reporting tool also lends a great hand when it comes to marketing.

For nonprofits, the nonprofit success pack is a great starter kit and you can't beat the price - free for up to 10 users.

It gets stuck in the lightning path allll the time.

The Salesfore community is great because you can pretty much find an answer to any question you may have.

I work at a company built on Salesforce. Great with integrations and also managing workflow, business, etc.

Some times lag's and we need to constantly refresh the page and is not easy to set up with all internet browser.

With the vastness of customizable features within the application, it can be a confusing transition to Salesforce.

The licensing became an obstacle as we continued to grow.

I love how easy it is to use. It feel like the interface is way friendly.

Ease of use, Ability to update & make changes to client info, easy to sync with other programs.

This program is very good to make attention of the costumer easy to check all information about the system example client support and enterprice product.

It's hard for me to find something positive to say here, as my colleagues and I were all pretty happy with the old platform.

Overall this forced upgrade has been very inconvenient for us.

The deployment process has been a bit difficult because of migrating files over from our previous application.

While the initial switch from classic was a little rough from a users standpoint, now I couldn't go back to use classic. It is so much more intuitive and is a nice and sleek experience.

New user interface is, by far, greater than the last one. Creating custom list is a really nice feature of this platform.

I love how this platform works and integrates with so many other tools, allowing for easy tracking and monitoring of leads, successes,etc in the client life cycle.

Your company can integrate its system with Salesforce pretty well. It's easy to do and the breadth of information available is excellent.

The ability to create Applications for Salesforce through either coder level or via no code makes integrations and extension of the Salesforce platform simple and quick.

The UI looks great, and building out applications is very easy.

Report building can be difficult due to all the fields and options. Tasks were not synced to Outlook tasks - want more integration with Outlook.

Salesforce is a great software for tracking prospects and current accounts. Loved the ability to schedule evens.

The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.

I'm able to be so much more efficient with the switch to lightning. The tab functionality and the layout of the pages make it so much more user friendly.

It can be customizable and lets add the fact that we can integrate other tools such as NiceCX or VRA to better assist our clients.

Being stuck with this as the interface for it is simply unacceptable. I do not think there are many worse mobile adaptions of a platform as this one.

The software is quite easy to use and it has good features for developing apps and extending a CRM's reach and functionality.

We were able to integrate workflows from lucidchart to make it easier when troubleshooting issues with our clients as well as integrating VRA tools and NIce CX.

We liked the ease of use and ability to track all customer data including lead generation, calls, management and financials.

Support is terrible here by the way. They really push you toward self-service or community based service.

It has been an amazing experience using the lightning Platform.

We are so grateful for Lightning Platform. It was the perfect remedy to help us build a stronger community.

In the start some bugs and errors, they were fixed couple months after. Chat: no timer added yet, you don't know how long is the current chat.

I can say that we have used Salesforce for a long time and have found it reliable and easy to use.

The queries can be difficult to compose sometimes.

The search feature works pretty fast giving you reports whenever you need info. It has a rather simplified interface that makes you just think of a mobile app.

The API integration can be difficult to leverage the more advanced features, such as log monitoring.

You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization.

Poor account management. Performance can be very bad for searches over large data sets or long timeframes.

In addition, you can analyze every log and mine all useful data. It integrates seamlessly with cloud providers and you get the most done with AWS right by your side.

The flexibility to create your own queries and form dashboards on this is great. You just have to play around and understand the data.

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward.

Really good user interface. The speed of the search is decent.

Also, if you're stuck at any point, you can reach out to customer care and have your issue addressed in good time.

Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.

The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders.

It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type.

It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool.

This is a very good value for money log searching tool for startup and small businesses.

Easy to lookup logs using SQL like queries. Great knowledgebase to lookup those queries too.

Good communication with customers. Continuously improving the software in all areas.

Excellent log analysis tool if you are affordable in pricing.

Good support for major operating systems. Decent technical support.

API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.

Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs.

Sumo logic is very flexible and easy to integrate with different cloud providers.

Excellent logging integration with Sumo Logic.

US Dollar

Salesforce Platform is an enterprise platform-as-a-service (PaaS) solution that allows developers to build, test and resolve defects in cloud applications before deployment. The platform provides tools and services to automate business processes, integrate with external applications and provide a responsive layout to users.


Users can run and manage apps written in open languages like Ruby, Java and PHP using Salesforce and Heroku. Heroku Enterprise provides collaboration functionality, enterprise-grade support and control features for users. 


Salesforce Lightning Design System provides guides and code to developers for building apps. Users can deliver apps by using reusable building blocks including maps, calendars, buttons and number-entry forms. The platform allows users to build enterprise applications by dragging and dropping components into the Lightning App Builder. Users can also modify data-object relationships with a schema builder.


Users can connect their apps with external data sources by using Lighting Connect while support is provided via video tutorials, an online forum and over the phone.



LongDescription

Web App Development

Visual Modeling

Source Control

Compatibility Testing

For Developers

Database Support

Access Controls/Permissions

Approval Process Control

Mobile Development

Event Tracking

No-Code

Geolocation

Integrations Management

Customizable Fields

Collaboration Tools

Accounting

Contact Management

Configurable Workflow

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Business Process Automation

Deployment Management

Iteration Management

Reporting/Analytics

Web/Mobile App Development

Debugging

Drag & Drop

Task Progress Tracking

Software Development

Third-Party Integrations

Data Modeling

Document Management

Code Editing

Code Development

Integrated Development Environment

Graphical User Interface

Performance Management

Data Management

Workflow Configuration

Task Management

Employee Apps Starter: $25 per user, per month.
Employee Apps Plus: $100 per user, per month.
Heroku Enterprise Starter: from $4000 per company, per month.
App Cloud Unlimited: contact Salesforce for a quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Platform

In Person

Live Online

Webinars

Documentation

Videos

Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics module for users to identify, investigate and resolve cyber threats, data breaches, and compliance negligence. 


Designed for professionals in development, engineering, IT, customer success, product, data science, security sectors, features of Sumo Logic include multiple user profiles, access controls, auto-scheduled searches, real-time alerts, identification of potential threats, custom reports and more. The system allows users to break data into silos and improve collaboration through shareable dashboards, reports and custom searches.


Sumo Logic comes with an application programming interface, which allows enterprises to modify as well as integrate the platform with several third-party software such as Artifactory, MongoDB, Data Volume, CrowdStrike, Apache, Google Apps, Heroku, Microsoft SQL Server, and more. 



Threat Intelligence

Analytics

Log Management

Application Security

Status Tracking

Big Data Analytics

Forensic Analysis

Activity Tracking

Data Synchronization

Charting

Real Time Monitoring

Ad hoc Reporting

Baseline Manager

Behavioral Analytics

Anomaly Detection

Transaction Monitoring

Scheduling

Data Import/Export

Supply Monitoring

Event Logs

Capacity Analytics

Audit Trail

Uptime Reporting

Server Monitoring

Compliance Management

Real Time Data

Performance Metrics

Availability Testing

Two-Factor Authentication

Data Connectors

Diagnostic Tools

Encryption

FTP Monitoring

Web Traffic Reporting

KPI Monitoring

Real Time Notifications

Multi-Cloud Management

Data Collection

Threshold Alerts

Network Monitoring

Data Visualization

Multiple Data Sources

Authentication

Log Collection

Service Level Agreement (SLA) Management

Performance Analysis

Visualization

Correlation Analysis

Dashboard

Root Cause Analysis

User Activity Monitoring

Real Time Reporting

Demand Monitoring

Compliance Tracking

Monitoring

Customizable Dashboard

Mail Server Monitoring

Archiving & Retention

Intrusion Detection System

Troubleshooting Reports

Server Logs

Search/Filter

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

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