Scorecard software


7 reviews(4.5/5)
7 reviews(4.5/5)

Scorecard is a cloud-based key performance indicator (KPI) management solution that enables users to track goals over time and build visual scorecards with a variety of data and business metrics.

Users can create KPI dashboards that include metrics in the form of graphs, strategy maps and other images. The dashboard updates automatically when the metrics change. It also comes with a point-and-click report generator that helps users create spreadsheet style reports and customize them as per their need.

Scorecard provides users with a variety of search options. By viewing underlying data, users can identify underlying problems, analyze metric trends, comment on reports and view other users' comments. Alerts can be set based on priority triggers which can be in the form of scores, notes or values moving beyond a particular threshold.

Scorecard is mobile enabled which allows users to use the solution remotely. It offers services on an annual subscription basis that includes support via email, phone and through an online knowledge base.

Supported Operating System(s):
Web browser (OS agnostic)

7 Reviews of Scorecard

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  • Eleatrice from Army Strategic Management System

    Number of employees: 11-50 employees

    September 2018

    Best Executive Dashboard System I've Used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Scoreboard has helped us get all our data into one place and accessible by a common dashboarding solution that we can then brief live from. It is saving us hundreds of hours of staff time by eliminating the need to create PPTs for all our meetings. We brief directly from Scoreboard for all metric meetings.

    Pros

    Powerful metric tracking capability
    Easy to use
    Quick to implement and start using
    Visually stunning dashboards
    Briefings function has eliminated PPT from our organization

    Cons

    I wish the data connection tool ("Connect") was integrated into Scoreboard and not a separate, stand alone system. This would make it more user friendly and intuitive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rosana from Exela Technologies

    Number of employees: 10,000+ employees

    August 2018

    Scoreboard

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a lot easier now for creating calculated KPIs than in the older versions where a lot of this was extremely manual. It has cut down the turn-around time that we can provide it to clients which is huge benefit.

    Pros

    I love how easy the software is to use and navigate around. The report and dashboard functionality are a huge plus.

    Cons

    I don't like that you're not able to export all dashboards at once unless you transfer it into a briefing book. Also, having to scroll through to find the project you're working on in Connect. It would be nice if it automatically goes directly to the last project worked on.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shelly from Novitex Enterprise Solutions

    Number of employees: 10,000+ employees

    August 2018

    Spider Strategies Scorecards

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Biggest Benefit: -My sites can make intelligent business decisions because the can see right on the screen if they are meeting SLAs - Biggest Benefit - a reduction in the financial credits due to non-compliance issues. - Scoring KPIs help the site determine where adjustments need to me made within production/labor management. Benefit - sites are adjusting their labor pool to incorporate cross-training and new skills for new services. Biggest Benefit - in my opinion - we have been awarded new contracts because of our ability to show accountability and grow the business.

    Pros

    I love the fact that I can create a template of a scorecard/its reports/dashboards for an organization and then replicate it across its children organizations. This is a HUGE time saver for me. The Briefing Books allow me to create a monthly Briefing Book for my sites. This allows the sites to quickly access the metrics/dashboards/reports in one location and send this information to PowerPoint to prepare for QBRs.

    I LOVE the fact that I can pull data from outside resources into the KPIs using Connect. This allows me to automate data import and decrease user errors when entering data into the scorecards. BIG WIN there.

    Cons

    The ONE thing that irks me is the inability to import calculations from Excel like I can when building a scorecard. I usually export the Metric IDs to excel and create the calculations. I then have to manually cut and paste the calculations into the KPI via Builder. It would be nice if I can import calculations.



    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Julie from VersAbility Resources

    Number of employees: 1,001-5,000 employees

    August 2018

    Mission and Vision Tracking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Monthly tracking of our KPIs has helped assist us in tracking what is important to us. We get together as a team monthly and review our KPIs, discuss barriers to meeting our goals, and problem-solve our way to success. This software allows endless Scorecards within, allowing departments to have their own, as well as our newest creation, a Scorecard developed to track our new Strategic Plan.

    Pros

    Visual and data tracking for endless measures to ensure we are meeting our mission and vision. Forced us to ask the tough questions when developing the KPIs.

    Cons

    I am not great with the calculations and setting up the metrics, but that is not the software's issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hussein from Unipal

    Number of employees: 51-200 employees

    July 2018

    Very user friendly and allows its users to reflect their strategy and visualise related KPI

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The tool allows building company's strategy with all related details and enables the team to drill down to objectives and KPIs. This gives holistic overview of Organisational performance and allow management to pin point opportunities and improvement areas.

    Cons

    Updating data can be further improved.
    Calendars: Defining new Fiscal calendars is not an easy task.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • William from Amix Marine Services

    Number of employees: 51-200 employees

    July 2018

    Powerful Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1) Scoreboard is quite user-friendly
    2) There are many free training videos & guides available. I found these user guides especially helpful: https://www.intrafocus.com/user-guides/
    3) The team at Spider has been available and to me when I needed a little extra guidance & advice

    Cons

    I find the software pricey. Other than this I am very satisfied with the what the software delivers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alberto from Koombea

    Number of employees: 51-200 employees

    June 2018

    It might give you a lot of options to review your KPI's, but you'll spend lots of time learning it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The many options that you have to view your data, and once you get the hang of the import format needed it is really easy to get your data in & out of the software.

    Cons

    It is really not intuitive, and you rely on youtube tutorials and videos to learn how to use it. Also, when it comes to customization of your experience and your reports, your options are limited.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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