it is very easy to integrate with the software. also you can link multiple data sources in bi360 datawarehouse

easy integrations with our Microsoft Dynamics Gp software.

cloud services got stuck some times but overall its good

Overall, great product. Reporting tool and Planning tool have been invaluable to our organization. Somewhat disappointed in loss of functionality with new version releases.

I love the Excel based familiarity with all excel functionality available for reporting tool. The online knowledge base is a tremendous resources as well.

We have had a technical difficulty that the Solver team has not been able to resolve. Very disappointing since we have been very happy with the planning module until we started losing line item detail.

Daily run errors, reports not available due to running and always patches to be uploaded to deal with errors. Services and support due to USA and SA different time zones non existing leaving the user frustrated. I am sorry that we have selected this product as our data reporting product.

The dream: The capabilities presented and user capabilities to create and have reporting available.

Daily running problems - If report data is not available or only running the product is of no use. Partners for installation clearly define Solver support as problematic to deliver. Now I see that all reviews are specifying this.

Ease of use, scheduling of daily reports, quick daily data refresh, and excellent customer service.

I like the ability to create reports in Composer, drop to Excel, and share with other users. I use the Publisher tool to generate close to 100 reports daily for the Accounting Team.

The error messaging is not always clear and concise. There are some limitations on naming tabs when running reports with expanding parameters.

There is a huge learning curve needed to learn this software. However, once you learn how to use it, you will be able to create any kind of reports you want. The potential is limitless.

I wish there is a "search" function that allows you to easily search for the the tags that you need.

Support services are excellent!

Flexibility to do any report that you need. Data warehouse is very easy to setup and new fields are available immediately. Fast ramp up time in both implementation and training of new users.

Planning in web and planning in Excel can't exist in same workbook. Security in system should to go beyond just the dimension codes. Parameter filtering should be multi-level.

The thing I like most about Solver, the company that supplies BI360, is that I have found it easy to connect with them on every level from support staff to the CEO. They take my reporting challenges seriously, and they are committed to delivering value to me and my end users. The thing I like most about the BI360 product suite is that it provides exactly the right mix of products I need to deliver information to my users in a timely manner, in the format my users need.

There are very few things I dislike about this vendor. One minor thing is that they are developing their product suite so rapidly that it is sometimes difficult for me to do the upgrades necessary to keep up! Having said that, I am content to know that what I currently have meets my needs well.

Overall it is a great product for most people in the SMB market space.

I like the expand-ability to allow multi source data so both financial and operational analysis. One of the best tools I have seen for a typical end user as you do not need IT to create reports.

Currently some of the date and tree features when in use with excel are difficult to manipulate various reports.

John Rayburn is the best!!!! He set us up initially and trained me to be able to make changes and create new reports.

interfaces with our ERP, works well with the SSI integration, easy to use and customer support is excellent

sometimes it takes a while to run data extensive reports and forms, when my sales department runs the Final forecast form it takes about 30 minutes to load.

Extremely Informational

Solver has the solution our clients use to create effective and helpful reports saving their organizations not only time but money. We hear how over and over the ease of use.

Sometimes depending on the number of groupings and data, can have rendering issues; timeout when using multi-tab and even the dashboard piece of the solution set is ok but sufficient for larger or more distributed organizations.

We are happy to be attending Focus as it gives us an opportunity to learn more about the Bi360 product and network with other users.

Reporting function, flexibility of product, customer support, and the ability to streamline our existing reports and expand upon our "old" reports and create new reports to satisfy our budget and departmental managers.

We had a Planning issue where our LID was disappearing from our Data Warehouse. We're not sure what caused this but this resulted in many frustrated customers during our budget input process. Solver has been unable to replicate the issue for us, which is frustrating. We have lost a bit of trust in our planning process.

BI360 is a good product. I'm very happy to see new and improved features added.

I love the publisher and the fact the report is excel based. It's easy to format and give it the look I want. I also love the ability to schedule my reports to run when I want them to run.

Something I've noticed that can be time consuming is the switching between design mode and run mode. When designing or modifying a report, switching from design to run to see how the report looks and then switching back to design again can become cumbersome.

Overall it is a great tool to use for reporting and budgeting. We have saved time and man power completing our work.

easy to consolidate. User friendly and ease in navigation. Reports customization is a great tool when it comes to reporting

Its not easy to troubleshoot problems. We have lost functionality after upgrading. Felt like we took a step back after upgrading. Assignment set up is not as easy as it used to be.

It integrated well with our ERP system. Once the financial statements we created were finalized, it was easy to run them monthly and save a lot of time producing our monthly financial statements.

If you have intercompany transactions, the "live" database isn't able to report more than one company at a time. This means you have to use the static database, which they recommended we only update once per day. On a tight close, sometimes you catch and make changes the same day as you're producing financials and this can be cumbersome. This was extremely unclear to us before we bought this software. Additionally, I am an ADVANCED Excel user. I am the company's go-to for Excel questions. So imagine my surprise when I struggled helplessly for hours trying to figure out the Excel version of the tool! It is by no means intuitive. We actually had to pay to bring in a consultant to train us on how to use it because the company's 3 divisional controllers (myself included) couldn't create a financial statement despite reading on Solver's website and watching tutorials.

Reports are designed in Excel and users can leverage all Excel functionality. With good ranges and expanding groups, you can design reports that need almost no maintenance.

Report speed could be improved. Some accountants have a difficult time learning to write reports. Need trees with integrations that run directly on the accounting system.

Being Microsoft Excel-based, you get to leverage all the capabilities, flexibility and power of Excel.

There are some opportunities at add functionality that could be added to make the software more powerful, however Solver does a great job of adding enhancement requests, so I'm sure that they will be adding more soon.

The potential and discovering new things that you can accomplish. The Excel add in is great along with the ability to build our own modules in the DWH.

Learning curve is steep and not as intuitive as advertised. The web portal product is lacking at this stage and seems it has taken a very long time to make the switch to Silverlight. Even though 5.0 is coming out, the emphasis is placed on new customers rather than fixing the problem for current customers.

I like how easy it is to run revenue and labor reports and how all the data is stored for you. It has saved us so much time on forecasting, budgets and labor reports

I dont like how easy it is to delete certain things. It would be nice to have a pop asking if you want to delete the item

Need better and more timely responses to where Product Suggestions or Enhancements are in the BI360 software development pipeline. I suggest a similar customer portal as Microsoft Connect.

Great flexibility in configuring the initial SSIS package and also in utilizing virutally any MS Excel feature.

Extremely challenging to modify SSIS package or ETL once initial configuration is determined. We had a very poor experience in initial scoping and planning before our implementation.