TARGIT Decision Suite Software

Pros

Targit Product
-Ease of navigation
-Ease of use
-Two levels - Developer/Consumer (Allows for standardization of information to all recipients)
-Many methods of distribution/consumption
-Drill down capabilities
-Numerous Report Enhancers - Charts, Layouts, Color Schemes, Shapes, Fonts

Targit Team
-Ability to translate our information into interactive reports
-Availability of Project Team
-Accommodating to our needs
-Willingness to help us understand/teach

Cons

-Fields retrieved from our ERP software are not intuitive. While this is not a Targit issue, it does make it a little more challenging when creating dashboards/reports. (Targit does offer the ability to rename these - but that can be time consuming as well.)

Pros

What I like most about Targit is that it gathers data that would normally take hours to collect manually, and displays it in any way that the user deems useful.

Cons

The only thing I didn't like about using Targit was in designing Reports or Dashboards, there was a good bit of manipulation required to attractively arrange my visual objects.

Pros

Allows us to track a lot of information that we didn't have visibility into before. We now have the ability to monitor data we couldn't before.

I have enjoyed working with Ulrik and his team over the past 7 or 8 years. They have always been a great vendor and resource.

Pros

I like the ease of use of the product. it is fairly intuitive to use. It comes at a very good price point compared to other BI reporting solutions.

Cons

I don't like the fact that upgrades are so painful. The upgrades require a significant amount of effort and time. It would be nice if these upgrades had an easier transition to upgrades.

The Targit customer service, training, and technical team are very helpful and responsive. The product continues to improve.

Pros

From a value perspective, you will not find a better performing tool for the $$$. Our dashboard users can quickly view information and drill for more detail through a web client and our power users can generate insightful analysis quickly that can easily be presented via dashboards or PDF slides. Once the initial implementation is complete, the cost to support is negligible.

Cons

The biggest drawback of Targit – really the same for all BI platforms – it is not Excel. If you have data integrity problems, you have to address it in the source system.

Pros

The ease of use and how quickly the data loads are the main selling points. The ability to link crosstabs and toggle between reports is also extremely useful.

Cons

Building custom Calculations and Criteria are complex. Formatting of reports could also be made easier.

When I show Targit to users, they're wowed instantly by its usefulness. The ability to click on an element of one object to dynamically filter other objects on a page allows me to build tremendously useful reports that I could not do with any of the other applications that we evaluated. The degree of control you have over who sees what information is as granular as you could want, yet the interface for maintaining these controls is incredibly simple and easy to use. We've heard nothing but good things from our users, and more people ask for a license all the time.

Pros

The breadth of data sources it can use is impressive. The software is super fast and easy to use. It's easy to train new users and to manage who sees what information. Building a new report and disseminating it will frequently take me less than 10 minutes compared to at least an hour using SQL and Excel. The latest version (2017) has some new charts and a much cleaner interface than the 2015 version.

Cons

Some of the add-ons cost more than I think they should, and some ought to just be included with the software IMO. There are a couple quirks about how data labels are displayed in charts, but it affects a small percentage of cases and is probably only noticed by a handful of people. Building certain types of objects and reports is a little more cumbersome or counter-intuitive than I'd like, but not so much so that I won't use them because it doesn't change the experience for the end user.

Advice to Others

Spend as much time scoping out your requirements as possible. There were certain fields and tables we should have brought in to the solution during implementation, and while it's always possible to add them in after the fact, it's just easier to do during implementation. My other recommendation is that our approach during launch was not to convert all of our existing Excel reports to Targit (instead we chose to mostly focus on new reports), but in hindsight I don't think that was the best idea because it keeps employees in this state where they have to bounce back and forth between Targit and Excel for their reports. It would be best if employees could just stay inside Targit.

Incredible customer service support. It is second to none. I use this for my small business and it is excellent. It was a little tricky at first understanding how the input data needs to be entered. But after that the dashboards couldn't be easier or more useful!

Pros

Customer support helped me set up my dashboards

Cons

None

Targit creates reports with ease. Dashboard /storyboards are a great tool. However they have included a Webserver (the Touchserver) that is not stable. If you want a iPad/SmartTV to show a Dashboards 24x7 without user interference, forget it. Multiple times a day you need to manually refresh.

Customer support could not find anything (or was not willing to find anything) and suggested to work with PC and a native Targit client. That works however the costs are greater and there is an extra component which I really do not need.

Pros

Good reporting, anyone who understands the data can create something usefull

Cons

Touchserver is a dreadfull thing, either stop selling it or fix it

Advice to Others

Take a good hard look, there are lots of other products on the market

Likes Best

The product allows an organization's users to easily get familiar how BI Analytics plays a vital role for their company. Helps standardize the reporting needs within an organization and effectively become a more data-driven company. The product is created to try to remove unnecessary complexity that other BI tool providers forget about.

Likes Least

Knowing what we know now we just regret not getting the product sooner.

Recommendations

Ask all the necessary question you can think of to TARGIT, ask for references that they are willing to furnish. They will demo and schedule a "Proof of Concept" to see the immediate value your company can receive from using the product. Their entire Team is committed to helping you succeed with the use of their product as well as honestly interested in the users feedback to make the product better and more efficient to continue providing the value.

Likes Best

They have a very supportive customer service team.

Likes Least

Nothing negative at this time. Our experience has been very positive up to this point.

Recommendations

The need to make sure you have a solid understanding of how your data will be structured within the cubes that will feed into the product. This will help as you begin to establish the metrics and dash boards within TARGIT.

Likes Best

Ease of installing and friendly user interface. Vendor is excellent with help and advise.

Likes Least

Nothing to note at this time. Targit is very professional and their folks are easy to work with

Recommendations

Consider your hardware limitations. This is a robust software and needs resources to run at peak.

Likes Best

Ease of use for whatbthevproduct does for you. Helps our recruitment. The numbers are really increasing because of this.

Likes Least

Support, the support is always kind of slow . Thus is the only advice Inhave for this company.

Recommendations

The people who use thus should go through slit of training.

Likes Best

The drag and drop data points is a very easy way to quickly build a report from scratch. Our group also uses the scheduling function a lot to set up daily or weekly reports.

Likes Least

Building dashboards is a bit cumbersome and TARGIT lacks many of the charts of graphs you typically see in MS Excel.

Recommendations

Think of the most least technical resources on staff, in our case it was the sales department, and imagine that group attempting to build or quickly review reports. Your BA tool can have all the best features but if it's not easy to use you're just wasting your money.

Likes Best

TARGIT allows me to look at my business in a few different ways. I use it by checking product spend history, product trends, and areas where I have lost sales.

Likes Least

My company does not provide training on how to use the product.

Recommendations

If you try it, you will be hooked. You have to navigate around it and you will be impressed!

Likes Best

It's simple to create dashboards and reports. I also like the automatic correlations between objects and facility and quickness to create an analysis.

Likes Least

Advanced calculated measures are not intuitive. Some customization on the reports is not so easy like the analysis.

Recommendations

Try it. The product can be suitable for many contexts.

Likes Best

Once you know it, it can be very helpful at providing data quickly.

Likes Least

It's not intuitive, like Microsoft. Your first few clicks seemingly are never right. Moreover, you are at risk of making costly mistakes and loosing work easily.

Recommendations

Train a few power users to be super users for the rest. The power users then can create reports for the population.

Likes Best

I like the easy to navigate user front-end.

Likes Least

The graph/chart formatting is lacking in options. License costs can mount quickly.

Recommendations

I would recommend that you make sure to review any data collection wizards.

Likes Best

It's great BI software for quick, easy-to-develop reports and dashboards. It's a stable and reliable platform. The ability to schedule auto-emailed reports is a great feature.

Likes Least

The advanced calculations are difficult to use. The graphs are too basic. There's not enough interaction with other Microsoft applications and not enough custom tools for reports design.

Recommendations

If you plan on using small to medium sized reports (less than 500 lines), TARGIT is a fine application. If you are looking for an in-depth large metric board, then I would pass.