vSphere vs WebEngage

RATING:

4.7

(409)

vSphere has 409 reviews and a rating of 4.66 / 5 stars vs WebEngage which has 32 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (409)
4.5 (32)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 30, 2024
December 27, 2023
Pros/Cons
  • Pros

  • Ease of use, the functionality. The ability to add more API's as well as creating different levels of administration.
  • VSphere has robustness with simple ease of use and equally easy deployment with great support and documentation.
  • Cons

  • Its hard to focus on what you need to see as the interface is very cluttered. Also, Hardware requirements and licensing can be taxing.
  • Pricing for smaller business can be a pain. Smaller companies that are trying to adopt VMware will find it very hard on the wallet.
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  • Pros

  • The winning feature of WebEngage is easily the ability to create and monitor automated journeys for your user segments. A very capable product for improving your cohorts.
  • Ability to put across anything on website or run campaigns without dependencies on tech team. Also, the account managers are really helpful and provide all the implementation help.
  • Cons

  • I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.
  • The pricing model discourages experimentation and creates road-blocks in terms of on-boarding.
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Pricing Range
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$
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$
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Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos