Xtraction software


Xtraction is a reporting tool that automates the extraction and organization of data. It requires little or no tech support to install and supports multiple data formats.

Xtraction can deliver IT reporting to a number of business types, including financial services, manufacturing, retail, travel and more. The solution is accessed through a browser. Xtraction Solutions was designed to be accessible to employees across departments and organizations.

Xtraction's visually dynamic interface allows users to build dashboards and reports with drag-and-drop, selection list and point-and-click approaches. It can collect data from a variety of disparate ITSM sources and applications into a centralized location for drill-down and cross-filtering. Information is sourced in real-time.

Supported Operating System(s):
Windows 8

13 Reviews of Xtraction

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  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Functional and Convenient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Creating reports on the fly.

    Pros

    Ease of use when creating reports using the web front end.
    Great looking reports
    Fantastic graphical representation of data

    Cons

    * Using the Web front end there is no way to filter or search for a column/field you want to add. If you have a 100 fields, then you have to manually scroll down and look for each one.
    * The Data Model Editor where you build your field list needs a lot more work to enable a better user experience.
    * The Scheduled Tasks section is the bit that will make me rewrite all of my existing reports in SSRS and get rid of Xtraction. This section has been designed for someone that has a few (less than 10 reports) in total. If you have a lot of scheduled tasks there is no easy way to find a task, and when you run the tasks it disappears from view and you have to go search for it to see if it worked. Failed tasks needs to be reset before they work again, and they fail sometimes without any apparent reason. You can also only run one report at a time in this section. Now if you have a few scheduled tasks failing and you need to rerun each of them individually, and each time you run a task the list in front of you scrambles and the task you ran disappears then you have a nightmare managing this. With tasks failing regularly this is an unnecessary admin nightmare.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jose from Evertec

    February 2017

    Fast Dashboards creation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xtraction help us to deliver\create dashboards very fast to management. The creation of Dashboards is very simple a easy to follow by anyone in the organization.

    Review Source: Capterra
  • Andrew from CB&I

    Number of employees: 10,000+ employees

    February 2017

    Great Tool for Service Management Reporting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xtraction is a great solution that provides real-time and historic data from several tools utilized by our IT organization. We use it heavily with both our ITSM and ACD systems to gain better insight into our environment, which allows us to improve our performance as well as our tactical and strategic decisions. The ability for self-service reporting is also extremely valuable and greatly reduces the overhead required to deliver actionable information to the other teams.

    Pros

    Ease of use and rich feature set.

    Cons

    It would be nice to see continuous development on existing modules that have been purchased and for this to be able to be implemented in a way that would not impact custom data model modifications.

    Review Source: Capterra
  • sathya from Intel Corporation

    February 2017

    Simple to use reporting tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xtraction provide a very effective reporting tool with easy setup. users can create reports on their own with limited expertise. table, graphs are easy to create. it can also mix data from multiple sources for the report. decent number of operations are provided. there is no local data that need to be stored or maintained, which make it easy from administration perspective. the computation is done on the fly, which can be little intensive and cause some delay in rendering compared to tools that replicate reporting data to local store. Overall, easy to maintain and use.

    Review Source: Capterra
  • Daphine from Montefiore IT

    Number of employees: 10,000+ employees

    January 2017

    Xtraction -- Great for Dashboards...If that's what you like.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Although I like the application on the whole there are a few things that could be better about this product. It could be a little more easier to use. If you do not have much reporting experience this application can be challenging. It could also be more report friendly...the premise of Xtraction is that it is dashboard intensive. If that is what you want is dashboards...this is definitely the best tool out there for that but if you want to create reports easily...It's not going to happen. Upper Management is very impressed with it's graphical capabilities but when it comes to comparative and analytical reporting this tool fundamentally lacks the capability.

    Pros

    The ability to create dashboards

    Cons

    The inability to do comparative and analytical reporting or create reports where you can create rows/columns and drag/drop results. It is very hard to create queries using this application and report builder is hard to figure out.

    Review Source: Capterra
  • Jose from EVERTEC Group LLC

    Number of employees: 1,001-5,000 employees

    January 2017

    Xtraction reporting tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use this tool a lot in our organization. The service desk group use it for dashboard reports. Is easy to use and create reports or dashboards. The updates or releases are very easy to install without any complication.

    Pros

    Ease of use

    Cons

    For now none

    Review Source: Capterra
  • Rene from SSQ Financial Group

    Number of employees: 1,001-5,000 employees

    December 2016

    Easy to use, but could benefits from more features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xtraction is a great tool that allows anyone to build simple reports. But when you need to create informations based on the raw data, it gets harder to do want you need. Excel is still a great tool to accomplish those reports. As an exemple, extraction data comparing two datefields is simply not possible at this point in the product. I'm pretty sure they will add those features in the futur, but for now Xtraction tends to be a little pricy for what it can do for the business I work for. Keep up on improving Xtraction.

    Pros

    Easy to use. A lot of visual output for reporting.

    Cons

    Limited possibilities to manipulate data. Comparing datefields is not possible.

    Review Source: Capterra
  • Jordan from Shire PLC

    December 2016

    Shire PLC Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xtraction was extremely easy to use and has a great set of functionality. It helped us determine our monthly cost and has brought real value to our leadership teams.

    Review Source: Capterra
  • Keth from Ace

    Number of employees: 1,001-5,000 employees

    December 2016

    Xtraction - a huge time saver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xtraction was easy to install and 99% of what we needed (or anyone) is ready to go out of the box. In order to report against various customized fields (the other 1%) I was able to figure out how to make the required configuration changes to the "data model" and if I can do it anyone can. Plus Xtraction reports can easily be accessed by others whenever they need to see something, they can modify date ranges, export, etc. I can even schedule reports to run at specific times/dates which are then emailed out or exported to a shared folder, this is great for managers looking for a quick status update. In the past, this sort of stuff was something I would have to manual execute with Crystal (Business Objects) and wasted my time. Plus I can create a report in minutes, that same report would take an hour to more with Crystal.

    Pros

    It works, easy to maintain, runs on a virtual server, and I can quickly create reports with ease.

    Cons

    When Xtraction was bought out by Landesk the support seemed to slip a little. Perhaps there was a learning curve and now things are better.

    Review Source: Capterra
  • Ernie from MCSO

    December 2016

    Most awaited and needed dashboard and reporting tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Creating detailed and customized reports and dashboards are now easy. It saves a lot of time and when necessary, information needed are easily located and report/dashboard changed or reformatted prior to, or even during meetings.

    Review Source: Capterra
  • Jason from Dimension Data

    Number of employees: 10,000+ employees

    December 2016

    Xtraction review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love this application, only things I would like to see changed is to replace flash with HTML 5, this is the biggest issue, other things I would like to see different are the interface could be a little more intuitive for new users and sorting is a huge issue, when I disconnect users logged in for too long or restart scheduled documents that failed the list always re-sorts and I need to sort the list again

    Pros

    reporting on different sources

    Cons

    flash

    Review Source: Capterra
  • Tom from Frost Bank

    Number of employees: 1,001-5,000 employees

    December 2016

    Long Term Xtraction User

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used Xtraction for 4+ years having bought it when Hagrid Solutions was the owner before it was acquired by LANDesk. We have found it to be one of the easiest products to implement, use, and maintain of any products we have so much so that it has become the bar in which other products get compared to on easy of implementation, upgrade, and use. ("They say it's easy, but is it as easy as Xtraction?" is a regular comment.) The product is effectively a simplified version of a BI tool: dashboard and reporting. The way it accesses data is straightforward: SQL queries to other databases that support ODBC connections. Its architecture is simple to understand: front end app server communicates with a backend database server to store its config information. The client is browser-based Flash (it'll be nice when they migrate to HTML 5). It does have some limitations as compared to Cognos or BOXI particularly on advanced report layouts, but we find that the amount of time required to develop and maintain such reports in those tools requires significantly more staff than what we use to support Xtraction.

    Pros

    Ease of implementation, customization, maintenance, and use.

    Cons

    Limitations in some of the advanced report layouts.

    Review Source: Capterra
  • Martin from Autorité des marchés financiers

    Number of employees: 501-1,000 employees

    December 2016

    Simply The best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great experience with reporting and dashboard with Computer Associates Services Desk! We also want to use it with SCCM. You will never get a better application for reporting and dashboarding! :)

    Pros

    Drag and drop and easy to use

    Cons

    A little bit pricey to connect it on SCCM :(

    Review Source: Capterra
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