All Zoho Analytics Reviews
1-25 of 237 Reviews
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Ripon
501 - 1,000 employees
Used unspecified
OVERALL RATING:
5
Reviewed June 2023
I recommend Zoho Analytics for all!
Skye
Verified reviewer
Management Consulting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Powerful Analytics Platform For Business
Giving our executives real-time access to the numbers that matter. Having that available means we make better decisions, respond faster to threats and opportunities and grow our business quicker.
PROSThe endless reports that are possible. I can connect different data sources and then get beautiful, real time reports on all devices that capture our business at a glance.
CONSThe tool can need coding ability or a developer to get some reports you need. A more intuitive way of doing this would be appreciated for the non-coder.
Reason for choosing Zoho Analytics
Because we already use Zoho CRM and pulling in the data is easy.
Juan
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Cto
Simply, we have transform the routines of our organization, report for board and department, share information with suppliers and customer, etc. Analytics is the in the core of the company
PROSIt is easy the deployment in one complex organization. Easy integration between several apps (Salesforce, projects, excel tables, automatic alert and report, etc.
CONSWe should integrate easily with SAP IMprove the order of the report, pivot, and dash board.
Reason for choosing Zoho Analytics
Price, Easy to implement, great Support
Reasons for switching to Zoho Analytics
Due Qlilk it is expensive to depliy in complete organization also, it is very complicated to progrma. Excesive depdency of the consultant program
Andy
Machinery, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2020
Beware - Zoho Preys on Smaller Companies with Weak IT Controls
Zoho Analytics was easy to set up and easy to implement. Even writing queries - albeit through a bit of a clunky interface - was pretty easy. I enjoyed being able to set this up and get the users running quickly.
CONSZoho decided to forge my e-mail address for all notifications from our analytics account. Their e-mails used to come from a Zoho notifications address. Now, they are sending e-mails - from their own servers - that purport to be from me. Naturally, my company's spam blocker bounces these. Since new users must respond to one of these spoofed e-mails, I can no longer set up new users, at all. They're not caught in a spam trap. They are actually being returned by our server. Zoho's one and only solution has been to demand that my company make a change to our DNS servers. Then, Zoho can send what appear to be legitimate e-mails on behalf of anyone at my company, at will. That's not acceptable and should not be required. If you want that as a convenience for your users, it works - with appropriate legal agreements in place. Plenty of companies do this with SPF and DKIM records for internally controlled servers. For an external company to provide no other option (and not mention it until it was too late), this is a huge red flag. Zoho even provides instructions for how to make this change on GoDaddy. Be warned. You know nothing about their internal controls and yet you're giving them license to send e-mail on your behalf. AVOID!
Anonymous
5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2023
Growed my sales with zoho analytics
beginner friendly to create report and dashboard. with zoho analytics tool true potential is unmatched compared to other bi tools in the market.As a zoho user, amazed by product features knowing tools capabilities. strong tool to unleash insights and uncover data sourcesprovides depper insights when using it day to day
PROSAble to create dashboards and reports. It helps track day to day sales dataimplementation part integrate data sources and create table and combine with zoho in line productI use zoho analytics to track data. Its powerful BI allows to slice and dice my sales metric.
CONSI faced trouble in integrating with other zoho tool stackregular use very easy has basic data viz functionalityThe tool does not have extensive technical expertise. zoho help customer support is big drawback in understanding features
Brent
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Powerful analytics, enterprise features, with a learning curve
Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.
PROSZoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are! Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.
CONSIf you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks. Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.
Reasons for switching to Zoho Analytics
I switched when Data Studio was still in beta and I couldn't get it to work correctly for some integrations. I still use Data Studio a little for some tasks, but Zoho Analytics is more flexible overall for me.
David
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Specialised Software Services
As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.
PROSI recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.
CONSThere have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.
Reason for choosing Zoho Analytics
Mostly due to the reasonable pricing but it clearly was also more than capable as a system to meet my needs.
Reasons for switching to Zoho Analytics
I needed to present my clients with more depth and versatility with their data. ZOHO catered for all of this including hosting, variable selections, sharing capabilities, user access controls and reports, effective pricing structures, great support and an easy system to navigate and develop with.
Roland
Hospitality, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Easy to use and powerfull features
Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.
CONSWhile it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution
Reasons for switching to Zoho Analytics
Zoho won out because of their agile reporting capabilities. That and it is much much more affordable.
STEVE
Information Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Ease of user
We currently use it to manage data around interpreter usage in various industries such as Health, Justice, Government.
PROSClick through capability and the ability to drill down in the data.
CONSNot much, yet to find something apart from a few bugs (that I am sure will get fixed), that really annoys me.
Reason for choosing Zoho Analytics
Pricing, and On-Premis capability. Our data has to reside on-premise with no internet access.
Tianna
Restaurants, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Zoho Analytics for team Dashboards
I like the product and it works for our current need. I hope that they (and Linkedin) get an integration set up soon as that is the one thing we are missing but Facebok and Google and analytics had great native integrations.
PROSIt is low cost and allows us to set up boards easily with lots of room to customize.
CONSI did require the help of a developer to get some information into the product as I have only some experience in dashboard creation. Help is good if you have a specific question and usually responded within an hour or two.
Reason for choosing Zoho Analytics
Cost was our main factor as most of the other options were thousands of dollars and we are not ready for that. It has exceeded expectations so far.
Swapnil
Verified reviewer
Textiles, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
Zoho Analytics Review - user for 1+ year
Overall, Zoho Analytics provides a robust suite of data analysis and reporting tools for businesses. With features like data visualization, functions/calculations, and KPI monitoring, it offers great insight into business performance and trends. The ability to import and export data, as well as schedule automated reports, helps to streamline the data analysis process. The platform also offers a query builder, widgets, and self-service analytics for even greater customization and flexibility. However, some users may find the self-service data preparation feature to be less useful and the platform as a whole can be complex and difficult to navigate for beginners. Overall, Zoho Analytics is a powerful tool for businesses looking to gain insights into their data and performance.
PROSZoho Analytics is a powerful business intelligence tool that offers a wide range of features to help organizations turn their data into actionable insights. With its advanced reporting and analytics capabilities, customizable dashboards, data discovery and visualization features, as well as its ability to automate reports and send alerts and notifications, Zoho Analytics provides businesses with a comprehensive solution for understanding their data and making informed decisions. Whether you're a small business looking to gain insights into your operations, or a large enterprise looking to consolidate your data, Zoho Analytics is a flexible and versatile solution that is worth considering.
CONSThe least useful aspect of Zoho Analytics is subjective and depends on an individual's specific needs and requirements. However, some users may find the limited customization options and data visualization tools to be restrictive, while others may not find the predictive analytics feature to be as advanced as other platforms. The lack of integrations with third-party tools may also pose a challenge for some users. Despite these limitations, Zoho Analytics provides a comprehensive suite of analytical tools for small and medium businesses, but it may not be the best fit for businesses with more complex data analysis needs.
Joseph
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Packs a punch for the budget - with more than enough capabilities for SMEs
First rate. A larger organisation with petabytes of data will not be servefd by this tool, but SMEs wish to pull data from Zoho CRM, Google, Quickbooks, etc. etc. get everything they need out of the box, plus more.
PROSWe obtain Zoho Analytics as part of our Zoho One suite. I did not expect much from the solution, seeing it initially as an 'add-on'. However, after using it to pull data from eight different sources and present activity reports and dashboards - including those we can expose directly to our customers, I was sold. This beast packs almost everything an SME will want for analytics, and then more. In addition, the support services from Zoho are second to none.
CONSThe speed of dashboards and charts when displayed externally in presentations (yes, you can embed and brand your content into continually live products) is a little slow - it can take 10-15 seconds for a chart to come up. There is a limit to the number of SQL tables that can be called upon each other (a depth of three), though this can be overcome by writing tighter SQL statements.
Reason for choosing Zoho Analytics
As above: the cost and licensing conditions make, coupled with more than enough power to get the jobs we want done, done.
Reasons for switching to Zoho Analytics
For what we needed, the cost could not be beat. In particular, the ability to freely expose the dashboards beyond our company without extra licensing was a no-brainer.
Andre
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Zoho Analytics review
Customizes reports usign built in queries.
PROSsimplicity, ease of use, integration with Zoho Books
CONSLimit (3) of composed queries. The product doesn´t allow users to access data from outside
Reasons for switching to Zoho Analytics
Price and integration
Abhishek
Verified reviewer
Market Research, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Effective analytical software for your business data!!
Overall, it's a great software. Customized dashboard feature is really effective and helpful for data analytics. Even its deep analytics helps in auto-generating reports & insights out of the data, which is very handy!
PROSThe best thing about this software is its integration part. One can easily integrate it with any application, besides it allows one to integrate it with famous software like HubSpot, Salesforce, Google Analytics, etc. Data can be easily imported from multiple sources along with the blending and merging data option which is super helpful when handling large data sets. One can also build Pivot tables in this which provides the similar features as Excel.
CONSIt is comparatively expensive and seems extravagant!
Kyle
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Customizable
Overall positive experience with reporting functionality.
PROSI love the fact that I can customize the views and what reports I'd like to see on my dashboard. This allows me to easily manage the stats of my sales team.
CONSSo far, I can't think of anything that doesn't work for me. The reports are exactly what I need. If I need something different, chances are pretty good I can contact our admin to change .
Dulamragchaa
Verified reviewer
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2022
My Zoho experience.
The need to make sense of data generated across my organisation , is why we use Zoho analytics. Zoho analytics has helped with discovering insights hidden within day to day data generated in my company.
PROSZoho analytics connects with a variety of data sources, this has allowed us to directly connect Zoho with tools we use at work. It does not matter if they are business applications , custom applications , databases , files and feeds or even web urls. Zoho simply connects with them all.
CONSTo go beyond auto-generated reports on the Zoho analytics platform requires advanced knowledge of data science , especially for handling complex queries. Simply put, Zoho analytics is not necessarily designed for beginner data professionals.
Pete
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2018
I have used zoho reports to create a complete client analytics solution.
Low cost sophisticated reports that can be created, cloned and edited in rapid fashion. I have used many report writers, some much more powerful however none as easy to use and as cost effective.
PROSIt is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.
CONSThe requirement to store the reporting data on the Zoho servers can be a little cumbersome and may not be the most secure solution for storing sensitive data. It does what it is intended to do very well and the end results are easy to use for end users and are quite sophisticated however it is not particularly customizable and we have hit a brick wall with it a couple of times.
Sara
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY