Zoho Analytics

RATING:

4.4

(304)

About Zoho Analytics

Zoho Analytics is a cloud-based reporting and business intelligence solution that offers several applications within its suite, including dashboards, analysis, reporting, data warehousing and more. This solution is used in multiple departments, including sales, marketing, HR, finance and operations, within small and midsize organizations. The system includes various reports to provide real-time visibility into various aspects of the business. It contains a drag-and-drop interface, charts, widgets, and more to create a customized dashboard. Team members can share data and collaborate on tables and reports, with tailored access control for each user. These reports can also be published and viewed by other teammates or embedded in a website or blog. Zoho Analytics al...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zoho Analytics Pricing

Free for 2 users, 10,000 rows Basic (2 users, 0.5 million rows) USD 30 /month Standard (5 users, 1 million rows) USD 60 /month Premium (15 users, 5 million rows) USD 145 /month Enterprise (50 users, 50 million rows) USD 575 /month

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho Analytics Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Zoho Analytics

1 - 5 of 284 Reviews

Ripon

501 - 1,000 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

I recommend Zoho Analytics for all!

User Profile

Skye

Verified reviewer

Management Consulting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Powerful Analytics Platform For Business

Giving our executives real-time access to the numbers that matter. Having that available means we make better decisions, respond faster to threats and opportunities and grow our business quicker.

PROS

The endless reports that are possible. I can connect different data sources and then get beautiful, real time reports on all devices that capture our business at a glance.

CONS

The tool can need coding ability or a developer to get some reports you need. A more intuitive way of doing this would be appreciated for the non-coder.

Reason for choosing Zoho Analytics

Because we already use Zoho CRM and pulling in the data is easy.

Ripon

Education Management, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

It gives users with robust security measures, including role-based access control & data encryption.

Zoho Analytics offers a range of extensibility options, including the ability to connect to a variety of data sources, including databases, cloud applications, and other applications.

PROS

Zoho Analytics provides me with complete customization options, allowing them to tailor reports and dashboards to our own preferences.With an intuitive drag-and-drop interface, users of all levels of experience can quickly create complex reports, dashboards, and analysis.Zoho Analytics provides features such as integrated ETL (extract, transform, load) processing, predictive analytics, and AI-powered analytics.

CONS

Zoho Analytics has limited customization options for more advanced users, such as the ability to create custom formulas or the ability to customize the look and feel of reports and dashboards.Zoho Analytics does not currently support connecting to all data sources, such as NoSQL databases or unstructured data sources.Zoho Analytics can be difficult to scale due to the need to purchase additional licenses or upgrade to a higher-tier plan.

Reason for choosing Zoho Analytics

Zoho Analytics is one of the most cost-effective solutions on the market, with plans starting at just $20/month.

Reasons for switching to Zoho Analytics

sometimes bug problems found

Diana

Civic & Social Organization, 201-500 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2017

Easy to use but the reporting section is cumbersome

PROS

Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

CONS

It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

Armando

Law Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Zoho Analytics

PROS

The best thing about Analytics is that it connects very well with several data points and it can report on fields that would otherwise be unavailable.

CONS

It is not as user friendly as other reporting tools and not as intuitive.