All BasicOps Reviews
1-25 of 73 Reviews
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Marcus
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
One of The Best Alternatives To Monday.com
We love how it's so much easier to use than Monday.com and they continue to improve features all the time.We love it for managing dev projects and holding devs accountable. We were able to import all our boards from Monday.com as well.
CONSNothing. If you're on the fence between basic ops and monday. Get basicops!
Reasons for switching to BasicOps
Because it was so expensive and they wouldn't let us pay monthly and they sold us on a bunch of things that don't work. Like this CRM that we paid a few thousand for and never could use it at scale.
Zoel
Online Media, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2023
BasicOps, an alternative to help aid your to-do list.
It's an ok experience overall. I won't say that I am disappointed because it allowed my team to manage tasks and assign tasks easiers. But we are not getting anything much more.
PROSBasicOps allows the administrative team to assign tasks and create specific projects for those tasks. It does allow the team to have a little more clarity upon what tasks are being tackled and how far along the task is taking. It also allows communication for the team to know what is happening and communicate clearly.
CONSIt does not allow the team to have real clarity about the progress and status of a project. It does allow the team to get tasks assigned for a specific project but not much is provided than that. It also does not provide a time line for the team, this has to be management externally. And the thing I also disliked is the fact that the tasks disappears once they have been finished. You don't have a way to see historical tasks.
Reason for choosing BasicOps
Because of the price.
Reasons for switching to BasicOps
Because it were under the impression that BasicOps was a more cost-effective option for what we wanted but it didn't turn out to be the case.
Shaishav
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2023
Makes it Easy to Manage Your Tasks
We're pretty happy with the tool. Managing work on personal, team and project levels is faster than before.
PROS- Pretty straightforward and fairly simpe to use- A lot of useful features like live, chat, team collaboration, task email notification- Makes managing team task way too easy
CONS- The user interface is a little jittery - Sometimes the website tasks time to load - It's also hard to navigate/edit certain features at times
Reasons for switching to BasicOps
Yanado was not as comprehensive/functional as basicops.
Qingyuan
Media Production, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Very Good Product
clear easy to usevery kind support team
PROSWhen making comments and suggestions on a task, instead of adding a new comment, others can generate sub-comments in response to mine. This helps to maintain a clear comment section and avoids cluttering.
CONSplease lower the price a bit more if you could. because of currency, the price can be very expensive for small groups from countries outside US.
Reasons for switching to BasicOps
Basicops has a more clear dashboard and easier to use.
Alexander
Information Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
BasicOps is more then Basic
First I was sceptical that it was the next project management tool, which was missing the functions i want/need.The shock was after 15 minutes that it actually has all the features and even the ones i am missing in a lot of tools. 2 hours later bought the licenses, 3 weeks later its one of our core project management application which totally fulfill our project working. Saves us $$$$ in licenses from other products, we integrate with clients if they don't want to use our system, 1 hour setup max. Currently we are happy, have build our risk register for the moment ourselves untill this is added.
PROSThe system has all good functions in a simple overview. In which you have additional options to make it just as complex as you want. The basic covers 99% of what people need on a normal project. with the site options for more complex options you can create all the extra functions. If you still get stuck on something, the integrations work awesome for the last mile.You just have to make it where project management is about, the goal to be reached. Not about all the side administration. Which is still possible and supported. But when used most of the time absolutely not clear why.
CONSFor me the only con, but i have seen it almost never in project systems, overview over multiple projects which are not build up in one project in my gant overviews.
Reason for choosing BasicOps
Ease of use, potential, pricing
Reasons for switching to BasicOps
Ease of use of the product and Jira has become an overcomplicated product. Which still misses some options or you have to use other Atlassian elements which are still not optimized together to have a good single overview.
Eryka
Graphic Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Anything *but* "Basic"
BasicOps is anything but basic. We are a boutique business and like many businesses require serious organization without the "bells and whistles" and fancy fanfare. BasicOps not only gets the job done but does so with an efficiency that's uncomplicated and to the point. It's intuitive and a pleasure to use. We're able to manage in-house business while staying on top of client projects/tasks. It's a great compliment to our CRM without competing with it or duplicating features it already has. BasicOps comes highly recommended by us.P.S.One feature we really find it useful for, is managing all of our lifetime deals (LTDs) purchases. It's great for keeping them organized in categories of what to "Consider", needs "Review" before the expiration date approaches, the ones that are a"Keep", and the ones being "Returned". The discussion section helps us identify the pros and cons of a product and reminds us of why we're keeping it or returning it; it also helps prevent any double purchases (yes, been there and actually freak'n did that - SMH). We could go on about how BasicOps has really made a positive influence on how we do business, keep organized, and supports accountability. Huge KUDOS to BasicOps for such a dynamic product!
PROSOne of the main things we liked most about BasicOps is that it's not overly complicated. It has all of the essentials necessary for management software without being over the top.
CONSThere is nothing that comes to mind that we do not like about BasicOps.
Reason for choosing BasicOps
We chose BasicOps over the listed alternatives because it wasn't overly complicated to use, and it offered precisely what was needed without the extra fanfare. Some of the other software, like Taskade, just had way too much going on - for instance, way too many options for templates. It detracted our focus and ended up wasting valuable time.
Reasons for switching to BasicOps
We made the switch because BasicOps had additional features that we found very useful that ConectHub did not. The discussion board within the task itself was more streamlined, allowing for searching, file upload to the discussion, direct person conversations with the @soandso within a task discussion, and task assignment within the discussion pertaining to that specific task. These are just some of the added feature differences that we found extremely useful.
Stephane
Public Relations and Communications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
More than just an alternative
We migrated from another task manager with ease, thanks to a very logical UI. We are a team of 29 permanent staff, add to that contractors and clients, and I can say around 50 persons are using BasicsOps on a daily basis without friction. We created an onboarding video for new staff/clients/contractors, but I almost feel it's superfluous as BasicOps just explains itself.
PROSOffering a clean and easy-to-understand User interface, BasicOps not only offer everything that the competitors do but even more. Kanban, and Gantt are normally expensive add-ons but come included.
CONS– The ACLs (permissions) could be improved or be more granular.– Lack of localisation: e.g. BasicsOps is using MMDDYYYY which is fine for US, but not for the rest of the world.
Reasons for switching to BasicOps
Pricing and more adapted for our business workflows
Luca
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
A great product - Waiting for it to reach its full potential
I love this product. It's definitively not perfect, but excellent support and ease of use go a long way, because, at the end of the day, no software can be perfect when it comes to team management.Starting the team on the work was easy, basically I just created the tasks and assigned them to the team members. Getting an overview on the status of the project is simple, thanks to the board view and the timeline view.We find the chat very useful, to avoid decentralising activities on other tools.Overall, I believe that this is a product with huge potential. Right now it has all of the basic features but I hope that it will build on them, possibly also adding some new ones.
PROSI absolutely love the customer support and the ease of use
CONSThe most needed features for me are time tracking and a knowledge base.As of Dec 2022, there are basic versions for both of them, but more advanced versions should be offered to suit my needs.
Reason for choosing BasicOps
I bought BasicOps because it offered a life-time-deal and had the basic features I needed.
Ashley
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great software for simple project management
It's been good to be able to schedule tasks quickly and be able to see progress in ream time.
PROSI like that it's simple and easy to use. No real learning curve. It's UX is pleasant and not glitchy at all! The customer service team is stellar! They fix things quickly and implement new features on request.
CONSI can't upload images to direction, which makes me need a separate software for directions in tasks themselves.
Reason for choosing BasicOps
Price, mainly. And now that I know the support team is awesome, that's another benefit.
Kaya
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Must Have!
Overall it was a great experience I would recommend it to any looking to manage their tasks while working in a team.
PROSTeam Communication is amazing, There are so many different ways to get in contact with team members all in one area. I can quickly assign different tasks to team members and reach out to them with any questions or concerns if I am stuck on something.
CONSInterface could be updated, it's a bit old school but it's a minor critique.
Gratsiela
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Good way to plan the tasks and most important good way to communicate with your coworkers.
Overall my team is extremly happy with it. As I mentioned above it provided us with the flexibility we needed also the shared space of discutions and notes is something that we love!
PROSThe software is relatively simple and offers good onboarding with detailed videos that were provided on YouTube. I loved the fact that you can structure the tasks the way you like and after estimation you can see a visual representation in the calendar tab, personally that helps me a lot. Another thing I like is that you can download the application on your phone and be always up to date with the progress of your team. The product offers good integrations with your email and even storage places such as DropBox. Once you connect your email the events are going to be exported in the 'Feed' section and that is extremely helpful. The project is perfectly suitable for big but also small companies like Startup Central, because it is easier to organize the tasks in projects for the different departments.
CONS1.What annoys me is that the application on the phone logs you out after shord period of time. 2.Personally, I am experiencing difficulties using the 'calendar' tab and connecting the tasks such as which one is sequance of the other. 3.The autocorrect/red underlining in the text areas is disabled, so if you make a mistake such as 'relavitely' does not get underlined in red and you can completely miss it out!
Reasons for switching to BasicOps
In Planner you lack a lot of functinolities that BasicOps provides such as: 1. Better overview and structure over the tasks 2. Better interaction between the responsible people assigned to the tasks – discussion tab/attach files/estimate. 3. After taking on a big task – can be separated on small tasks each of the small tasks have their own ‘space’ for discussions or attached files. 4. Now each action is being logged in the ‘Feed’ and the whole team can see how each one of us progress with their own tasks. 5. We can add external team (such as the board members).
Vendor Response
Thank you so much! We're happy to hear you enjoy BasicOps as much as we do! We'll be sure to pass your feedback along to our team to ensure BasicOps functions exactly how you want it to!
Replied July 2021
Cindy
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Keeps everyone in the loop.
We are having a great experience using BasicOps. It always works as expected and rarely do we need to call tech support.
PROSBasicOps is working great for our small in-house marketing team. The majority of new projects come in thru email. With BasisOps integration, projects are easy to create and tasks are quick and to assign. It keeps everyone on track until project completion.
CONSI wish that it retained my Filter and Sort preferences so I would not have to reselect every day. I would like to click to view Excel or Word files without having to download them. Similar to how it handles jpg and png files. Does BasicOps offer training? These may be current features that I am not aware of.
Reason for choosing BasicOps
The cost was more in line with my needs for a small team.
Reasons for switching to BasicOps
BasicOps offered more features.
Vendor Response
Thank you so much! We're all about helping both small & large businesses stay organized and efficient!
Replied July 2021
shivang
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
good software
my overall experience with the sofware is good.
PROSI like the task management feature the most as a user, It becomes a lot easier to assign the task for the whole week and review them everyday. and plan for thne upcoming week as well in advance.
CONSthe software is still a bit complicated, it took me 2 days to completly understand the software and the emails sent for the pending tasks are sometimes irritating as i manage 4-5 projects and their tasks in the software.
Reasons for switching to BasicOps
for better user experience.
Vendor Response
Thank you for taking the time to leave us a review. We are glad to hear that you find our task management feature helpful and that it has made it easier for you to assign and review tasks for the week. We understand that the software may seem a bit complicated at first, but we strive to provide our users with an intuitive and user-friendly experience. We appreciate your feedback regarding the email notifications and will take it into consideration to improve our platform further. We are thrilled to hear that your overall experience with BasicOps has been good and that you switched to our software for a better user experience. If you have any other feedback or suggestions, please do not hesitate to reach out to us. Thank you for choosing BasicOps for your task management needs.
Replied April 2023
Christine
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A Project Management App your Team will actually use!
Clarity across projects, easy to plan and execute work, easy to help my team move projects forward to completion.
PROSExceptionally easy to get started. This smart design includes everything you need to plan and execute work. Visualize in Kanban, Waterfall or Lists - it's up to you. Add automations.I LOVE the internal notes, team chat and discussion threads. Also, the integrations with Google Drive and Google Calendar help us prevent App-Switching.
CONSI would like to see Google Meet integrated alongside Zoom. Also, I wish it had a direct CRM/Contact Management.
Reason for choosing BasicOps
cost, scalability, external users
Reasons for switching to BasicOps
customization, active friendly team.
Melissa
Leisure, Travel & Tourism, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
BasicOps
Overall, I have been very pleased with BasicOps as a task management system. It keeps me organized and focused on the tasks I need to complete on a daily, weekly, and monthly basis. It is extremely convenient to have one central location where all files and information for a specific project can live. BasicOps has greatly increased productivity and output of custom designs for the bureau.
PROSBasicOps gives me the ability to track my day-to-day schedule and projects with ease. With brief training, the project and task creation process allow members of our team to assign their design needs to me with ease. They are able to view and keep track of the deadline of each project based on the date they set upon creation. This function keeps both me and my team members accountable and productive.
CONSWhile BasicOps is user-friendly, there is a learning curve to completely understand the program. New members of our company usually need brief training to understand BasicOps before they start utilizing the program. Once a basic tutorial is given, most team members are able to navigate the program with ease.
Vendor Response
Thank you so much for your review!
Replied July 2021
Patricia
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2021
Outstanding software! Couldn't do without it.
Love it!!!!!
PROSLove that I can put all my task so I can manage them, love that I can date them and move them based on priority. I also like the projects which we use quite a bit. I also like that you can save documents within a task.
CONSI wish I could put a time on a task. I also wish that when you create a task it would time stamp it.
Reason for choosing BasicOps
Worked so well with all the different task we have.
Vendor Response
Thanks for the review! We know that keeping projects organized with dates, deadlines, and priorities helps all teams be successful!
Replied July 2021
Paul
Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great Team project management tool!
Overall BasicOps is easy to use. The different views make it easy to work with your team to keep track of complex projects and communicate in real time. It's perfect for for remote teams.
PROSTasks are easy to see. I can easily toggle between board view and task view, and see who is assigned what, and update or contribute to tasks as needed.
CONSIt seems intuitive to tag contributors to a task, but I needed to create a subtask to add someone there, which works, but would be nice to easily add multiple people to one task. Calendar view is a bit clunky.
Reason for choosing BasicOps
We are still using slack in addition to BasicOps, which we are primarily using as a project management tool. We are considering a switch in the future, but slack is currently servicing our communication needs.
Vendor Response
Thank you so much! We'll be sure to pass all feedback along to our team.
Replied July 2021
Siddharth
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING: