Process Street software


361 reviews(5.0/5)
361 reviews(5.0/5)

Process Street is a cloud-based business process management (BPM) solution that enables organizations to create checklists and process documents for recurring projects. The solution is used in business functions such as client setup, employee onboarding, help desk support, recruiting and content promotion.

Key features include scheduled checklists, permission controls, web forms, scheduling tools and reporting. Users can manage multiple projects, review ongoing projects, assign tasks and collaborate with team members.

The platform can be integrated with third-party software such as Dropbox, Google Drive, Box and Salesforce. Process Street’s integration with Zapier allows it to connect with hundreds of third-party applications.

The solution is available on a monthly or annual subscription basis. Process Street provides customer support through email and phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

361 Reviews of Process Street

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  • Verified Reviewer

    Number of employees: 10,000+ employees

    September 2018

    A GREAT ADDITION TO A HUMAN RESOURCE SPECIALIST GO-TO SOFTWARE

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I was looking for a software that can help me do my tasks in one dashboard since I am using lots of software to keep up with our employees. I found lots of possible software with great features and Process Street worked so well and fits well with my needs. Its layout was simple and easy to move around with. Workflow management features were amazing and complimented all my necessities.

    Cons

    It does not have any task management related feature where individual task assignment for every member is possible. It would be a great addition for us. I hope it is included in the future updates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Nice for documenting processes

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    For documenting procedures that need to be completed multiple times it's nice. You can also assign the created procedures for team members to be completed

    Cons

    While it seems like a nice product it seems tedious to create these checklists and it may be better to just create a bulletpoint list of tasks that need to be done.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Simple and powerful checklist and process automation software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. Great, simple user interface. We compared with Pipefy and the Process Street interface was much, much easier to use.

    2. Good features for recurring tasks and checklists with sub-checklists. We compared against Trello also and Trello was not powerful enough on some of those fronts.

    3. Software is completely reliable.

    4. Support team is responsive.

    Cons

    1. Other systems such as Pipefy had advanced features like connecting one pipe/process to another one, which would be nice. But, this could be accomplished with Zapier + Process Street as a workaround.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Angela from Rockstar Connect

    Number of employees: 11-50 employees

    September 2018

    User Friendly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a quick easy way to look up information on new clients for our company and keep it all in one place

    Pros

    I am technologically challenged, and this is wonderfully user friendly!

    Cons

    For the portion I use of this software, there is nothing that I don't like about it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 10,000+ employees

    September 2018

    Very Useful

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Process Street allows you to track your team’s workflows, checklists, and procedures. Process mapping and data mapping is also possible with Process Street. It also deals greatly with data archiving and management. Process Street covers a lot of features which is a great deal for its price.

    Cons

    Would love to have features such as help desk, phone, and calling system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    September 2018

    Great tool to improve productivity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reduced non value added activities in the process. Saved a lot of time.

    Pros

    1. Can create a list of tasks and generate a template for the standard operating procedures in the company. Then we can assign individual persons or teams to execute the process and monitor the progress through the online dashboard.

    2. Integrated to third party apps including gmail, calendars, paypal, etc so that we can automatically schedule tasks and assign workflows directly through the process street. This is the biggest advantage of the software.

    3. Available as PC application. Accessible through web browser (Compatible for mobile views). Can get notifications after accomplishing the tasks.

    4. Intuitive to learn and easy to use. Great way to communicate with team members and structure work process.

    Cons

    1. As of now we can only assign an entire process to a team. We can't assign people to individual tasks.

    2. Expect more default templates to make things easier for first time users.

    3. Mobile application is not yet available for android platform.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nick from Central Christian Church (AZ)

    Number of employees: 51-200 employees

    September 2018

    A Solid Checklist Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We needed a way to allow both internal users and external beta testers to be able to see and run checklists, and Process.St works nicely for this purpose.

    Pros

    It's quite easy to use. It's easy to update previously started checklists by updating the template.

    Cons

    It's just a little tiny too difficult to remember how to find the previous, completed checklists when you're looking for them. Also, when updating a checklist template, instead of asking if A) all previous checklists should be updated or B) update none of them (do them manually), it would be nice to have an option C) to only update incomplete checklists.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Carolyn from Airlines/Aviation

    Number of employees: 2-10 employees

    September 2018

    Very good tool - Process Street

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very good tool - Process Street! We use it for our process and test suite! Very reliable and very easy to use!

    Cons

    Very good tool! Nothing negative to say about this tool!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brandon from All American Classics

    Number of employees: 51-200 employees

    September 2018

    Brandon's Review for Process Street

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was looking for software to keep track of my daily tasks and this fit the bill. It was easy to set up and it's super useful. I love the fireworks when a task sheet is complete.

    Pros

    • Easy to Use
    • Nice Layout
    • Frustration Free
    • Fast
    • Flexible

    Cons

    • No Cosmetic Options
    • No Cosmetic Customization

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Great for implementing repetitive processes and streamlining

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Looping team members in to projects when they are needed

    Cons

    It's awesome, not much to complain about!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Becki from MegaRhino

    Number of employees: 2-10 employees

    August 2018

    Easy, intuitive flow

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I really like this app - it has helped streamline our processes and eliminate the need for a person to be present to answer questions about frequent, repeated processes.

    Pros

    The checklists can be very detailed and are easy for users to follow.

    Cons

    The main screen can be a bit confusing - but this may be how it was set up from my upline management, not necessarily the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    August 2018

    Amazing tool to scale your start up

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Process Street makes it easy to create Standard Operating Procedures. I can check that my employees are properly understanding the instructions I give them through checklists. I can also see their progress for each checklist which is perfect to keep an eye on what's going on.

    It integrates with Zapier also which is really nice to automatically create checklists.

    Cons

    Pricing goes quite high quickly. Nothing else!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sumon from Halder

    Number of employees: 2-10 employees

    August 2018

    Process Street Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Run a property management & development company. Involves a lot of both simple and complex procedures that are repeated regularly e.g. checking smoke alarms. Process Street allows the processes to be easily documented & delegated

    Pros

    1. Ease of use, small turning curve
    2. Ease of editing templates
    3. The ability to update a template which will go on to automatically update existing checklists if needed

    Cons

    To benefit from 'conditional logic' & 'enforced order' (both very useful features) subscription cost doubles by having to switch from Business to Business Pro pack. I appreciate there are other benefits to the Pro pack but they are not needed for me

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    July 2018

    Awesome automation and collaboration tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Process Street is a super cool automation and collaboration tool. I love how you can build powerful templates that are seamlessly turned into checklists. We've started utilizing the onboarding template (customized a bit for us) and it has worked wonders for our team in keeping that process organized and streamlined.

    Cons

    Integrations are a little trickier to set up, but if you use Zapier you can integrate it with a ton of other things.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Octavio from securly

    July 2018

    So far its been a use full tool to standardize tasks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Process can be easy standardized with PS, it is a friendly tool for regular users, it allows to easily downlow and review for quality purposes

    Pros

    Easy to deploy to teams, adaptable to different processes, info with results is easy to export, helps a lot to monitor team activities.

    Cons

    Some times it seems to get unavailable and sometimes seems to respond slow it is not frequent but when it is a must to use it could affect productivity.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Process Street combines tasks and forms in one platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Process Street helped me create forms easily and injects it seamlessly in the process.

    Pros

    Process Street is powerful because it was able to combine processes with forms. The forms are easily customizable making it very useful.

    Cons

    Process Street is good as it is. The only downside is the pricing plans they offer. I would suggest they lower their rate.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 10,000+ employees

    July 2018

    LOVING Process Street

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to setup
    Easy to follow steps
    Tracked progress
    Customizable
    Formatting and pictures easily added

    Cons

    There are some 'user friendly' options that I'd like to see implemented. They're listed below:
    - Folder 'Drag & Drop' - I have many SOPs, to reorganize I have to move them one by one to get from one folder to another

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Tim from CareCru Inc.

    Number of employees: 11-50 employees

    July 2018

    Great for complex workflows that need to be quickly changed and update on the fly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Robust and agile workflow design.

    Pros

    We can capture a full workflow, with full instructions that adapts to context. It is also easy to change a process on the fly. This comes in handy with young, growing companies where the processes are not set in stone and need a tonne of iteration to streamline and adapt.

    Cons

    CRM integration could be better. Data can be pulled from Salesforce in the form of a custom link but can only be synced back using Zapier. The zaps available are not great either.

    They have said they are working on this though.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brandon from ProcedureSheets.com

    July 2018

    Simple, convenient, reliable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's cloud-based and accessible everywhere so we can train and run checklists anywhere, anytime, and with a simple login.

    Cons

    No mobile app, meaning we are unable to allow customers to upload files to their projects without having to use a browser.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Artur from Information Technology and Services

    Number of employees: 1 employee

    July 2018

    Great tool! Using it for last 2 months and improved my PROCESSES dramatically!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy of use, self explanatory, documentation and how to use videos available makes it so easy to start with

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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